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Success Advisor Jobs in Georgia (NOW HIRING)

As a Client Success Advisor, you'll build relationships with clients, educate them, and provide exceptional customer service. You will be integral in helping clients find solutions while meeting ...

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

Center for Advising, Retention and Student Success (CARSS) Location : Fort Stewart, GA Type : Full-time, Staff Pay : $20.20 per hour Applicants must be legally authorized to work in the United States ...

Center for Advising, Retention and Student Success (CARSS) Location : Fort Stewart, GA Type : Full-time, Staff Pay : $20.20 per hour Applicants must be legally authorized to work in the United States ...

The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing ... Serve as a trusted advisor to operational and executive stakeholders at customer institutions.

Academic Advisor III Student Success University Advisement Center The Academic Advisor III performs advanced-level academic advising and leadership functions in support of student success, retention ...

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Success Advisor information

What is a success advisor?

Success Advisors are professionals who support individuals—often students or clients—in achieving their academic, personal, or career goals. They provide guidance, resources, and strategies tailored to each person's needs, helping them overcome challenges and stay on track. Success Advisors may work in educational institutions, businesses, or coaching firms, and their primary aim is to empower clients to reach their full potential.

What are the key skills and qualifications needed to thrive as a success advisor?

To thrive as a Success Advisor, you need strong interpersonal skills, problem-solving abilities, and a background in education, counseling, or related fields. Familiarity with customer relationship management (CRM) systems, virtual communication platforms, and data tracking tools is often required. Excellent listening, empathy, and motivational skills help build trust and effectively support clients or students. These competencies are crucial for guiding individuals toward their goals and ensuring ongoing engagement and satisfaction.

How does a success advisor typically collaborate with other departments to support client outcomes?

Success Advisors work closely with departments such as sales, product, and support to ensure clients achieve their desired results. They often act as a liaison, communicating client needs and feedback to internal teams and coordinating resources to address any challenges. This collaborative approach ensures that clients have a seamless experience and that their issues are resolved efficiently. Regular cross-functional meetings and shared platforms are common tools used to facilitate this collaboration.

What is the difference between Success Advisor vs Customer Success Manager?

AspectSuccess AdvisorCustomer Success Manager
Required CredentialsTypically a bachelor's degree, certifications in customer success or related fieldsSimilar credentials, often with additional experience in account management
Work EnvironmentClient-facing, providing guidance and support to ensure product adoptionClient and internal team collaboration, managing customer relationships
Employer & Industry UsageUsed across SaaS, tech, and service industries focusing on customer retentionCommon in SaaS, software, and tech sectors for account growth

Success Advisors and Customer Success Managers share similar roles in supporting clients, but Success Advisors often focus more on onboarding and initial success, while Customer Success Managers handle ongoing relationship management and growth. Both roles require strong communication skills and industry knowledge, but their specific responsibilities may vary by company.

What cities in Georgia are hiring for Success Advisor jobs?

Cities in Georgia with the most Success Advisor job openings:

Infographic showing various Success Advisor job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Student Success Advisor

Atlanta, GA • On-site

Georgia Institute of Technology
Education • 10K+ employees

$20.29/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Georgia Tech rating

7.5

Company rating: 7.5 out of 10

Based on 44 frontline employees who took The Breakroom Quiz


Job description

About Us
Dalton State College delivers a transformational education experience in a community serving more than 5,000 students through its two campuses and online programs. A member of the University System of Georgia , we provide access to high-quality bachelor's degrees, associate degrees, and career and teaching certificate programs that are responsive to regional and state needs.
Located about 90 minutes from Atlanta and 30 minutes from Chattanooga, Dalton State is nestled in the foothills of the Appalachian Mountains in northwest Georgia and is surrounded by abundant outdoor recreation opportunities. We attract students from 35 countries and 26 states. Approximately half of our students are first-generation college students. Dalton State is Georgia's first federally-designated Hispanic-Serving Institution (HSI); through this designation, we administer a Title V and a Title III HSI STEM Grant program that benefit all students.
Our mission and values undergird our commitment to creating a sense of belonging for all students and to ensuring their success. Dalton State was ranked #1 in the nation for Student Experience in The Wall Street Journal/College Pulse 2024 Best Colleges in the U.S. rankings and the #2 most recommended institution in the country in 2025. In addition, we are proud to have been recognized in 2024 as one of 75 "Great Colleges to Work For" by ModernThink, along with an Honor Roll distinction.
Job Summary
This position is responsible for providing academic advising services to Dalton State College students.
A complete application must include:
  1. Cover letter
  2. Resume
  3. List of three professional references: please include full name, job title, organization, phone number and email address, a brief description of relationship with reference. Include current and/or past employer.

Review of applications will begin on August 14, 2026. The position will remain open until filled.
Minimum hourly rate $20.29
Benefits Include :
  • Healthcare options
  • Retirement option: Teachers Retirement Systems (TRS)
  • Tuition assistance
  • $100 Well-being rewards
  • 13 paid holidays
  • Paid vacation and sick leave
  • Paid parental leave
  • Winter break (December holidays)
  • USG Benefits

Responsibilities
Provides academic monitoring and coaching - 50%
- Advises students on appropriate course selection towards graduation requirements.
- Counsels students on all relevant areas such DSC policies and procedures, major selection, standards for scholastic achievement, transferability of coursework.
- Coach students, especially those at-risk, on goal setting, academic success skills, and utilizing appropriate academic resources.
- Deliver workshops and small group activities on issues related to academic success.
- Utilizes degree audits for advisees.
- Participates in various college academic success initiatives.
Contacts students - 30%
- Maintains and documents regular contact with advisees via multiple communication sources.
- Develops and fosters appropriate accountability for student success.
- Meets with advisees a minimum of once per semester.
Provides outreach - 10%
- Participates in new student orientation and registration activities.
- Provides outreach services for prospective students as a representative of the academic unit and of the College.
Participates within academic unit - 5%
- Collaborates with other offices to connect students to resources that facilitate student success.
- Serves as a liaison between the Advising community and faculty advisors within the academic unit.
- Participates in campus and community events related to academic success.
Assists with Institutional Effectiveness - 5%
- Utilizes a variety of technologies to appropriately assess student progression and success.
- Assists Assistant Provost/AVP for Student Success with reporting on academic advising and other student success indicators.
Required Qualifications
Educational Requirements
- Baccalaureate degree.
Other Required Qualifications
- One year of work experience with academic advising, student services, student affairs, career development, education/teaching (high school level or above), and/or related experience.
- Strong organizational, communication, interpersonal and assessment skills.
Preferred Qualifications
Additional Preferred Qualifications
- Master's degree preferred.
- Knowledge of academic skills and student development issues associated with undergraduate student populations, especially those that require enhanced advising and academic skills support.
Knowledge, Skills, & Abilities
KNOWLEDGE
- Knowledge of college policies and procedures.
- Knowledge of computers and job related software programs.
- Knowledge of issues and trends related to adult learners.
- Knowledge of college registration procedures.
SKILLS
- Skill in decision making and problem solving.
- Skill in the completion of a variety of reports.
- Skill in oral and written communication.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Dalton State College, as determined by Dalton State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of Dalton State College (DSC). As a member of the University System of Georgia, we follow the Board of Regents' policy, which prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any DSC program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.
Dalton State College is an Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact Dalton State College's Office of Human Resources at 706-272-2034. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at 706-272-2034.

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About Georgia Tech

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Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its technology resources, collaborations, high-quality student body, and its commitment to diversity, equity, and inclusion.

Industry

Education and colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US