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Subrogation Collector Jobs (NOW HIRING)

National Service Bureau

Collections Specialist

Bothell, WA · Remote

$20 - $23.50/hr

NSB is a family-owned, "People First" company specializing in Insurance Subrogation and Accounts ... Meet the collector target metrics * Collections experience preferred but not required * Secure home ...

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Subrogation Collector information

See salary details

$8

$18

$26

How much do subrogation collector jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for subrogation collector in the United States is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.95 per hour, depending on experience, location, and employer.

What is a subrogation collector?

Subrogation Collectors are professionals who work for insurance companies or third-party agencies to recover money from responsible parties after an insurance claim has been paid. Their job involves investigating claims, negotiating with liable third parties or their insurers, and ensuring that the company is reimbursed for paid losses. They often review case files, communicate with clients, and may need to work with legal teams to pursue recovery. Subrogation Collectors play a key role in minimizing the financial impact of claims on insurance companies.

What skills and qualifications are needed to be a subrogation collector?

To excel as a Subrogation Collector, you need strong analytical skills, knowledge of insurance and subrogation processes, and typically a high school diploma or relevant experience. Familiarity with claims management software, database systems, and sometimes legal documentation tools is common in this role. Excellent negotiation, attention to detail, and effective communication are critical soft skills for interacting with clients, insurers, and legal parties. These skills and qualifications are important to efficiently recover funds, maintain compliance, and build productive relationships in a complex, detail-oriented field.

What are common challenges faced by subrogation collectors, and how can they be managed?

Subrogation Collectors often encounter challenges such as negotiating with reluctant debtors, navigating complex insurance policies, and handling high caseload volumes. Successfully managing these challenges requires strong communication and negotiation skills, attention to detail when reviewing policy documentation, and effective time management to prioritize tasks. Building positive relationships with both internal teams (like claims adjusters) and external parties (such as attorneys or other insurers) is also essential for resolving cases efficiently and achieving recovery goals.

What is the difference between Subrogation Collector vs Claims Adjuster?

AspectSubrogation CollectorClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance or collections certificationsHigh school diploma; insurance licenses or adjuster certifications often preferred
Work EnvironmentOffice setting, collections calls, and negotiationsOffice or field work, investigating claims and assessing damages
Industry UsageInsurance, collections, legalInsurance, healthcare, property and casualty
Search/Comparison IntentUnderstanding roles in insurance collections and subrogationEvaluating claims handling and adjustment processes

While both roles operate within the insurance industry, a Subrogation Collector focuses on recovering funds from third parties after a claim, often through collections and negotiations. A Claims Adjuster evaluates and settles insurance claims, assessing damages and coverage. The roles differ in their primary functions but share similar credentials and work environments, making them common points of comparison for those exploring insurance careers.

How to become a subrogation collector?

To become a subrogation collector, candidates typically need a high school diploma or equivalent, along with strong communication and negotiation skills. Relevant experience in insurance, claims processing, or collections can be beneficial, and some employers may prefer candidates with knowledge of insurance policies and legal procedures. Certification is not mandatory but can enhance job prospects.

What job categories do people searching Subrogation Collector jobs look for?

The top searched job categories for Subrogation Collector jobs are:

Infographic showing various Subrogation Collector job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,249 per year, or $18.4 per hour.

Remote Subrogation Agent

National Service Bureau

Sarasota, FL • Remote

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits:
  • Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
  • Fully Remote
  • Paid Time Off
  • 401(k) plan + employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions 
  • Company provided EAP (Employee Assistance Program)
  • Full time, Monday to Friday schedule
National Service Bureau (NSB) is seeking experienced Remote Subrogation Agents to join our team. In this role, you will work directly with insurance carriers and responsible parties to recover subrogation balances on behalf of our clients.
NSB is a family-owned, “People First” company specializing in Insurance Subrogation and Accounts Receivable Management. For more than 40 years, we have grown into a leading national agency by building a team of professionals who are self-motivated, accountable, and committed to personal growth.
This role is required to sit in Eastern Time or Central Time zones. 
Not hiring in the following states: CA, CO, CT, HI, ME, MD, MA, NM, NY, PA, SD, TX, VT, DC
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
Subrogation Agent Essential Job Functions: 
 ·        Communicate via phone with insurance carriers and uninsured motorists
·         Make outbound calls (75+/day)
·         Utilize software to note accounts and communicate with insurance companies
·         Negotiate and lead conversations to recover the highest balances for our clients 
·         Communicate with team members to coordinate on accounts
·         Document accounts with proper notes to ensure quick communication
·         Adhere to company policies and procedures
 
Subrogation Agent Job/Remote Requirements: 
  • Meet the collector target metrics
  • At least 4 years of collections experience
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) 
    • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
    • Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns. 
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) 
    • Clear and professional backdrop 
  • Strong ability for empathy
  • High level of professionalism 
  • Great communication skills
  • Ability to stay motivated and positive 
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge. 
 
NSB Core Values:
  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
 NSB Culture & Environment:
  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually. 
We are excited for you to join us! 
 
To stay up to date on our latest postings we invite you to:
 Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account

This is a remote position.