Study Manager Jobs in Augusta, GA (NOW HIRING)

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure. At Residence Inn Berkeley, not only do we welcome DIVERSITY, We embrace it, encourage it, and celebrate it. CARE / RESPECT / REWARDS EEOC/ADA/VET/LGBTQ+

What you will have an opportunity to do:

What are we looking for?

ESSENTIAL FUNCTIONS:

Sales & Revenue Generation (Primary Focus)

Drive event sales for:

Study Hall Rooftop Lounge (welcome receptions, rehearsal dinners, after-parties, rooftop buyouts)

Residence Inn Berkeley function space (bridal showers, farewell brunches, indoor wedding events)

Primary wedding event focus includes:

Engagement parties

Bridal and wedding showers

Rehearsal dinners

Welcome receptions

Farewell brunches

After-parties

Wedding weekend events tied to hotel room blocks

Responsibilities include:

Proactively selling and closing business through outbound prospecting, referrals, planners, venues, and partnerships

Managing a consistent and accurate sales pipeline using CRM systems

Conducting personalized site tours highlighting rooftop ambiance, guest experience, and flexible layouts

Creating customized proposals and packages aligned with client budgets, minimum spend requirements, and profitability targets

Negotiating contracts, deposits, billing terms, and payment schedules

Driving incremental revenue through bundled offerings (rooftop + function space, room blocks, F&B enhancements)

Meet or exceed assigned goals for bookings, food & beverage revenue, buyouts, and room nights tied to wedding and social events.

Event Planning Support & Execution

Serve as the primary point of contact for Study Hall clients from inquiry through post-event follow-up

Prepare and distribute accurate event documentation (BEOs, timelines, floor plans)

Partner closely with Culinary, Banquets, Front Office, and Hotel Leadership to ensure seamless execution

Support service recovery and guest concerns in alignment with Pyramid Global Hospitality standards

Focused Social Media Activation

Collaborate with Sparkle Digital Marketing to promote Study Hall as a premiere destination

Support focused campaigns with content, messaging, CTAs, and on-site visuals

Convert social media inquiries and DMs into qualified leads and bookings

Participate in styled shoots, influencer collaborations, and content days

Ensure guest consent, brand standards, and compliance for all posted content

Partnerships & Programming

Develop partnerships with:

Wedding planners and coordinators, local event promoters, liquor distributors, university departments

Preferred vendors (florals, photography, rentals, entertainment)

Wedding venues and referral partners

Collaborate with the Chef and Culinary Team to design:

Wedding reception menus

Welcome reception packages

Rooftop brunch and farewell experiences

Lite fare menus for evening socials

Recommend and promote signature wedding offerings such as:

"Wedding Weekend Rooftop Welcome"

"After-Party Buyout Experience"

"Farewell Brunch Packages"

Perform other duties as required by your leader

REQUIREMENTS:

Proven success selling and servicing social events with a strong revenue focus

Strong prospecting, negotiation, and pipeline management skills

Exceptional client communication and relationship-building abilities

Highly organized with strong attention to detail across multiple events

Comfortable supporting brand visibility through social media and on-property storytelling

Collaborative, service-driven, and aligned with Pyramid Global Hospitality values

Minimum 2+ years of experience in hotel sales, catering/event sales, or restaurant/lounge event sales

Wedding and social event sales experience preferred

Experience with CRM and event systems (e.g., Delphi/FDC, CI/TY, Sertifi, or similar) preferred

Familiarity with basic content tools (e.g., Canva, CapCut) a plus

Flexible schedule required, including evenings, weekends, and select holidays

On-property presence required for tours, client meetings, events, programming, and activations

Compensation:

$80000

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$85000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.