Student Service Associate Jobs in Houston, TX (NOW HIRING)

Commitment to Mission
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.
Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.
Lone Star College has been recognized in multiple categories.
Campus Marketing Statement
Lone Star College-Tomball
Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.
Founded in 1988, Lone Star College-Tomball is the third oldest college in the LSC system. LSC-Tomball offers a wide range of academic and workforce programs and is a leading college in the health sciences. LSC-Tomball is the founding college of the lifePATH® program, a four-year degree for adults with cognitive disabilities. LSC-Tomball enjoys a joint library partnership with Harris County Public Library, and we offer an early college high school with the Tomball Independent School District.
Location address is 30555 Tomball Parkway, Tomball, TX 77375.
Job Description
PURPOSE AND SCOPE:
The Part-time Specialist III, Student Services has in-depth knowledge of functions and processes throughout the scope of the specialty area. This position acts a primary expert and provides advice and information to others. Ensures that all College and department policies and procedures surrounding assigned area are implemented/carried out correctly by others. Primarily performs specialized, specific functions requiring knowledge and experience in a particular field, area or department function. Typical duties may include information gathering and review, presentation of information in verbal or written form, some interpretation of information.
ESSENTIAL JOB FUNCTIONS:

Assists students in processes relating to registration and admissions including academic advising on course transferability

Provides advice and counsel in areas of expertise such as academic advising, financial aid, and student records

Informs and orients students in order to help them succeed in college setting

May advise high school students and parents on requirements for dual credit, admissions and determines exceptional admission

May provide expertise to others in the processing of transcripts

May analyze transfer coursework, accreditation, catalogs and numbering/grading systems to affect and maintain the Degree Audit system files

May determine residency requirements

Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong verbal and written communication skills
• High-level computer skills
• Excellent customer service skills
• Ability to work autonomously and as part of a team
• Demonstrated ability to manage and lead change
• Ability to gain and retain extensive details regarding policies, procedures, and programs

PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School Diploma or GED

PREFERRED QUALIFICATIONS:

• Associate degree
• Bilingual (English/Spanish)

Salary
Hourly Pay Rate is $15.92
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.
Special Instructions
Go to the Job Search page, click on `My Activities¿ at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.¿ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email, mail, or hand delivered.
Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.
More information on the E-Verify program is available at www.dhs.gov/E-Verify .
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.