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Student Customer Service Representative Jobs in Michigan

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

As a Quality Customer Service Representative Team Member, You'll: * Promptly and accurately process ... College student: do you have days off and weekends free? At Quality Car Wash, we deliver the ...

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

Customer Service Representative

Muskegon, MI · On-site

$14.50 - $19.75/hr

As a Quality Customer Service Representative Team Member, You'll: * Promptly and accurately process ... College student: do you have days off and weekends free? At Quality Car Wash, we deliver the ...

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The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

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Student Customer Service Representative information

What is the difference between Student Customer Service Representative vs Customer Service Associate?

AspectStudent Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or current student statusHigh school diploma or equivalent
Work EnvironmentPart-time, on-campus or remote, flexible hoursFull-time or part-time, retail or call center settings
Employer & IndustryEducational institutions, student servicesRetail, telecommunications, or service industries
Search & Comparison IntentStudents seeking part-time customer service rolesIndividuals exploring customer service careers

The main difference is that Student Customer Service Representatives typically work part-time within educational settings, focusing on assisting students, while Customer Service Associates work in retail or call centers, serving general customer needs. Both roles require strong communication skills and basic computer knowledge, but the context and environment differ significantly.

What cities in Michigan are hiring for Student Customer Service Representative jobs?

Cities in Michigan with the most Student Customer Service Representative job openings:

Infographic showing various Student Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Ann Arbor, MI

University of Michigan Credit Union
Commercial Banking • 51 - 200 employees

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

The University of Michigan Credit Union is currently searching for bright, professional and friendly service minded individuals to provide first in class customer service to our members! Customer Service Representatives at UMCU come from a wide variety of backgrounds, from recent graduates to experienced retail and food service professionals. Our Customer Service Representatives foster positive member relationships by providing exceptional service, anticipating member's needs, and exceeding expectations.
What's in it for you?
  • UMCU was recently named one of Michigan's top workplaces by the Detroit Free Presses Top Workplace Awards Program as well as the Best and Brightest Top Workplaces in the country!
  • Generous medical, dental, vision, 401k, tuition reimbursement and student loan debt repayment, parental leave and plenty of additional amazing benefits!
  • Paid time off including personal time, sick, vacation and even give back time to volunteer in the community.
  • Generous student loan debt repayment or tuition reimbursement.
  • We focus on the growth and development of our team members. Customer Service Representative at UMCU have a variety of career paths and the ability to build the career they want.
What will you be doing in this role?
  • Customer Service Representatives at UMCU focus on supporting our membership and community by meeting the needs of our members and work out of our branch locations throughout Ann Arbor, Ypsilanti, Dearborn and Flint.
  • Customer Service Representatives are responsible for building member relationships by providing exceptional service, exceeding expectations and anticipating needs.
  • Interacts with members to provide information related to all UMCU products and services and how those products and services can meet the member's needs.
  • Provides responses to inquiries, questions and requests about products and services.
  • Proactively resolves concerns and views any member concerns as an opportunity to gain the member’s respect and repeated business.
  • Effectively evaluates any risk to the member or UMCU when providing services to the member.
  • Serves as a Credit Union representative, spokesperson or events coordinator in the University Community on and off campus.
  • Evaluates needs and educates members on the features and benefits of UMCU products and services and provides available options
  • Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and Visa disputes and troubleshooting issues with products and services
  • Uses technology to provide technical support and troubleshoot situations involving electronic services such as online banking, mobile app and third party related solutions
  • Understands how to use remote access and is able to access a members’ computer and provide assistance or diagnose a problem
  • Assists with a variety of account related transactions, including (but not limited to); deposits, withdrawals, cashier's checks, loan and new account related inquires.
What will you need for this role?
  • Ability to interact positively with members and co-workers as a team in an enthusiastic, courteous and professional manner.
  • Must possess excellent written and verbal communication skills along with the ability to articulate information as needed to members and team members.
  • Excellent problem solving skills
  • Must have a professional appearance and attitude; be dependable and punctual; and possess a constant awareness of member service.
  • Ability to use technology and work with multiple systems to achieve desired results.
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or two or more years of experience.

What University Of Michigan Credit Union employees say

Pay

Hours and flexibility

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