Posting Details Position Information Position Title Associate Director of Financial Aid-Student Engagement Division Business and Finance Department Financial Aid Number of hours per week 37.5 Days to ...
Posting Details Position Information Position Title Associate Director of Financial Aid-Student Engagement Division Business and Finance Department Financial Aid Number of hours per week 37.5 Days to ...
The Associate Director/Director will collaborate with other departments to coordinate and evaluate programs, support services, and activities that underpin student success, developing strategies and ...
The Associate Director/Director will collaborate with other departments to coordinate and evaluate programs, support services, and activities that underpin student success, developing strategies and ...
The Associate Director/Director will collaborate with other departments to coordinate and evaluate programs, support services, and activities that underpin student success, developing strategies and ...
The Associate Director/Director will collaborate with other departments to coordinate and evaluate programs, support services, and activities that underpin student success, developing strategies and ...
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Associate Vice President - Enrollment Management and Student Success
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Student Associate information
What are Student Associates?
What are the key skills and qualifications needed to thrive as a Student Associate, and why are they important?
What is the difference between Student Associate vs Intern?
| Aspect | Student Associate | Intern |
|---|---|---|
| Required Credentials | Typically enrolled in a related academic program, sometimes with specific coursework | Usually students seeking practical experience, may or may not have completed relevant coursework |
| Work Environment | Part-time, on-campus or office-based, often with flexible hours | Varies from office to fieldwork, often seasonal or summer positions |
| Employer & Industry Usage | Common in educational, nonprofit, and corporate settings for entry-level support roles | Widely used across industries for training and skill development |
Both roles target students gaining practical experience, but Student Associates often have ongoing responsibilities within an organization, while Interns typically focus on project-based learning during specific periods. The choice depends on the level of involvement and duration of the role.
How does the Student Associate role support professional development and networking within the organization?

Associate Director of Financial Aid-Student Engagement
Tennessee State UniversityNashville, TN โข On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Job description
Position Information
Position Title
Associate Director of Financial Aid-Student Engagement
Division
Business and Finance
Department
Financial Aid
Number of hours per week
37.5
Days to be worked
Monday, Tuesday, Wednesday, Thursday, Friday
Months per year
Fiscal (12 months)
If modified, list months
Job Type
Campus
Main Campus
If other location, please indicate
Position Number
071290
Advertised Salary
Commensurate with education and experience
Pay Basis
Monthly
Job Description
Tennessee State University Office of Financial Aid invites applicants for the position of Associate Director of Financial Aid for Student Engagement.
Position SummaryThe Associate Director of Financial Aid for Student Engagement provides strategic
leadership and operational oversight for student-facing financial aid services,
outreach, and engagement initiatives. This role is responsible for enhancing the
student and family experience by ensuring clear communication, proactive outreach,
and equitable access to financial aid resources. The Associate Director collaborates
closely with campus partners to support student success, retention, and completion
while ensuring compliance with federal, state, and institutional financial aid
regulations.
Job Responsibilities
Student Engagement and Outreach:โข Lead the development and implementation of a comprehensive student
engagement strategy for financial aid, including outreach to prospective,
current, and special population students (e.g., first-generation, low-income,
transfer, adult learners).
โข Oversee financial aid communications, ensuring messaging is clear, accurate,
timely, and student-centered across multiple platforms (email, website, social
media, presentations, and events).
โข Coordinate and deliver financial aid workshops, information sessions,
orientations, and financial literacy programming for students and families.
โข Serve as a primary advocate for the student experience within the Office of
Financial Aid, using data and feedback to inform service improvements.
Leadership and Supervision:โข Supervise and mentor professional and/or support staff responsible for
student services, outreach, and front-line financial aid operations.
โข Establish priorities, manage workloads, and ensure processing deadlines are
met.
โข Recommend and implement process improvements and technology
enhancements to improve the student experience and operational efficiency.
โข Contribute to strategic planning and annual goal setting for the Office of
Financial Aid.
โข Manage and evaluate third-party partnerships related to the financial aid
student experience ensuring services align with institutional goals,
compliance requirements, and student-centered values.
Other Duties as Assigned
Minimum Qualifications
โข Bachelor's degree required from an accredited institution.
โข Minimum of five years of progressively responsible experience in financial aid administration.
โข Demonstrated knowledge of federal and state financial aid regulations and compliance
requirements.
โข Proven experience in student engagement, outreach, or customer service leadership.
โข Supervisory or team leadership experience.
โข Strong communication, presentation, and interpersonal skills.
Special Instructions to Applicants
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the "Transcript" section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date
Close Date
Job Category
Administrative/Professional
Requisition Number
Benefits
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.
Quick Link
https://jobs.tnstate.edu/postings/10640
About Tennessee State University
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
1,001 - 5,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1912