Work Flexibility: Field-based
Overview
As a Sales Support Representative at Stryker, you will play a key role in supporting orthopedic surgeries and elevating thecustomerexperience across the territory. You will provide independent technical support for both manual and robotic products-ensuring issues are resolved quickly, cases run smoothly, and customers feel confident relying on you as a trusted resource.
In this role, you will manage daily account operations, support case preparation and inventory,maintaintechnicalexpertisethrough ongoing training, and collaborate closely with Sales Representatives and Managers. You will contribute directly to sales enablement efforts by supporting customer relationship development, learning upselling strategies, and gaining exposure to account management within the operating room.
Because customer needsdon'tfollow a Monday-Friday schedule, this role includes on-call responsibilities, including evenings, weekends, and holidays, to ensure consistent support andtimelyresponse to urgent technical needs.
What You Will Do
On-call duties, including evenings, weekends, and holidays, asdeterminedby territory needs, to address urgent technical needs and ensure continuous customer support.
What You Need
Required
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OR
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Additional Information
$77,200.00 - $123,700.00 and may be eligible to earn commission and/or bonuses + benefits.
Travel Percentage: 40%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.