Company: Genovations Tech
Reports to: Director / Managing Partner
Type: Full-time (open to strong contractor-to-hire)
Role Summary
Genovations Tech is seeking a highly disciplined, organized operator to own our Verkada partnership and manage the end-to-end execution of Verkada security projects.
This role is best described as a sales-led operations managerโsomeone who can confidently run discovery calls, scope projects correctly, coordinate with Verkada and approved installation partners, and ensure projects are executed cleanly, on time, and to standard.
This is not a field installer role and not a high-pressure sales position. Success in this role is measured by clarity, responsiveness, documentation quality, and follow-through. Verkada and our clients should feel that projects are controlled, predictable, and professionally managed from first call through post-install.
This role will become the institutional knowledge holder for how Genovations Tech delivers Verkada projects and will play a key role in shaping any future internal install team.
Core Responsibilities
Verkada Partnership Ownership
Serve as the primary point of contact between Genovations Tech and Verkada
Ensure strict alignment with Verkada partner expectations, processes, and standards
Coordinate with Verkada reps on solution design, approvals, quoting, and escalations
Maintain clean, timely, and professional communication with Verkada at all times
Protect and strengthen the partner relationship through disciplined execution
Pre-Sales Discovery & Scoping
Lead structured discovery calls with prospective clients
Translate business and security needs into clearly defined Verkada solutions
Develop accurate scopes of work and bills of materials (with Verkada support as needed)
Identify site readiness requirements (network, power, mounting, access, cabling)
Ensure projects are correctly scoped before commitments are made
Install & Project Coordination (Partner-Led)
Coordinate projects using Verkada-aligned installation partners
Validate installer readiness, scope alignment, and expectations before installs begin
Schedule and manage timelines with clients, installers, and Verkada
Proactively identify risks, gaps, or misalignment and stop issues before they escalate
Maintain control of execution without being physically on ladders or pulling cable
Client Experience & Communication
Act as the primary client-facing lead for Verkada projects
Set clear expectations, timelines, and next steps
Provide consistent, professional updates throughout the project lifecycle
Address questions or concerns calmly and promptly
Deliver a polished experience that reflects well on both Genovations Tech and Verkada
Documentation, Tracking & Follow-Through
Maintain accurate project documentation and records
Track open items, action items, and post-install tasks
Ensure clean handoff from install to support or closeout
Create repeatable processes that reduce friction and uncertainty over time
Required Experience & Capabilities
Experience (3+ years in one or more)
Commercial security systems (cameras, access control, alarms)
Low-voltage systems (AV, structured cabling, access control)
IT/MSP or systems integrator environments
Facilities, construction, or technical project coordination
Vendor or channel-partner program experience strongly preferred
Technical & Operational Understanding
Working knowledge of:
IP cameras and access control systems
Networking fundamentals (PoE, switches, VLANs)
Install sequencing and site readiness
Ability to assess whether an install is properly scoped, executed, and complete
Confidence to pause or correct work that does not meet expectations
Professional Traits
Highly organized and detail-oriented
Strong written and verbal communication
Comfortable managing multiple projects without chaos
Process-driven and documentation-friendly
Calm, steady, and accountable under pressure
Values discipline and follow-through over improvisation
What This Role Is Not
Not a field installer role
Not a residential security position
Not a commission-only or high-pressure sales role
Not a โfigure it out as you goโ environment
Not a loose or improvisational operation