Strategy Operations Intern Jobs in Seattle, WA (NOW HIRING)

Responsibilities
About the Team Fulfilled by TikTok (FBT) is TikTok Shop's in-house service that handles storage, packing, and shipping for merchants. Fulfilled by TikTok (FBT) team is seeking an experienced Seller Growth Manager to join our team. The successful candidate will be responsible for recruiting new sellers to the FBT platform and driving increased usage across our existing seller portfolio. This role requires a strategic thinker with a strong track record in business development and sales, a deep understanding of e-commerce, and the ability to build and maintain strong relationships with sellers. We are seeking a motivated and detail-oriented college/graduate school intern to support the growth of the Fulfillment by TikTok (FBT) program. In this role, you will work with cross-functional teams to help identify prospective sellers, support existing seller growth, analyze performance trends, and contribute to initiatives that improve the seller experience. This internship is ideal for students interested in e-commerce, business development, account management, and marketplace operations. What You'll Gain - Hands-on experience in business development within a fast-growing e-commerce environment - Exposure to seller management, marketplace strategy, and cross-functional collaboration - Opportunity to build analytical, communication, and stakeholder management skills - Mentorship and practical experience working on high-impact business initiatives As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities: - Seller Portfolio Support: Help manage a portfolio of sellers by tracking performance, identifying growth opportunities, and supporting initiatives to increase adoption and usage of FBT services. - Cross-Functional Coordination: Partner with internal teams such as marketing, product, and operations to support projects that improve the seller experience and program performance. - Performance Analysis: Monitor and analyze key metrics related to seller recruitment, onboarding, and growth. Help prepare reports, dashboards, and presentations for internal stakeholders. - Relationship Management: Support communication with sellers by helping address questions, gathering feedback, and understanding seller needs and challenges. - Market and Strategy Research: Conduct research on market trends, competitor activity, and seller needs to help inform business development strategies and identify new opportunities. - Training and Enablement: Assist in developing training materials, educational resources, and onboarding content to help sellers better understand and benefit from the FBT platform.
Qualifications
Minimum Qualifications: - Currently pursuing a Bachelor's degree in Logistics, Supply Chain Management, Business, Computer Science, Industrial Engineering, or a related field, with senior standing preferred - Strong interest in e-commerce, data analysis, marketplaces, business development, or account management - Excellent written and verbal communication skills - Strong interpersonal skills and ability to collaborate effectively in a team environment - Analytical mindset with the ability to organize information, interpret data, and draw practical insights - Self-motivated, detail-oriented, and comfortable working in a fast-paced environment - Proficiency in Microsoft Excel, Google Sheets, or similar tools for analysis and reporting Preferred Qualifications: - Previous internship, part-time, campus leadership, or project experience in sales, operations, marketing, consulting, customer success, or e-commerce - Familiarity with online marketplaces and seller/merchant ecosystems - Experience using spreadsheets, or data visualization/reporting tools - Interest in seller growth strategy, platform operations, and go-to-market execution - Creative problem-solving skills and willingness to learn in a dynamic business environment By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Job Information
[For Pay Transparency]Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $23.75- $23.75.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at