Strategic Innovation Program Manager Jobs in Spokane, WA

Are you passionate about helping teams turn strategic goals into clear plans and deliver greater impact for their customers? We are seeking a Program Manager, Sales to oversee a portfolio of cross-functional Sales initiatives and bring structure to planning and execution across teams. In this role, you will translate Sales priorities into actionable plans, connect work and dependencies across projects, identify risks, and maintain visibility into progress and deliverables. Partnering with Sales Executive Leadership and teams across the organization, you will help navigate competing priorities, identify where decisions are needed, and provide a clear view of the portfolio so Sales can better serve our brokers, producers, employer groups, and members.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position In Western Washington varies between $80,000 – $125,500. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Oversee the Sales project portfolio, keeping priorities, timelines, dependencies, and deliverables aligned to business objectives.
• Establish consistent portfolio planning and execution through standardized intake processes and workback plans with defined milestones, responsibilities, dependencies, and due dates.
• Ensure project scope, requirements, priorities, expected outcomes, and target metrics are clearly defined, facilitating trade-offs and resolving gaps throughout delivery.
• Lead annual Sales planning and QBR coordination, overseeing timelines and inputs and partnering with Sales leaders on prioritization, capacity, sequencing, and resource trade-offs.
• Coordinate cross-functional Sales initiatives by sequencing work, facilitating handoffs, and addressing dependencies across Sales and partner teams.
• Build and maintain Smartsheet dashboards to monitor portfolio health, milestones, risks, dependencies, and upcoming deliverables, highlighting projects that require attention.
• Promote accountability for project commitments by tracking deliverables, following up with responsible team members, and escalating risks, issues, and delays that may impact timelines or outcomes.
• Ensure projects follow established governance requirements, including required planning, reporting, approvals, and decision-making processes.
• Support adoption of Sales initiatives by incorporating stakeholder impacts, communications, change readiness, and adoption activities into project plans and monitoring progress through implementation.
• Own leadership and Board reporting cycles, coordinating timelines and contributors while providing a portfolio-level view of progress, risks, key decisions, and business topics requiring leadership attention.

The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.

• 5+ years of program, project, or portfolio management experience overseeing multiple cross-functional initiatives.
• Knowledge of project planning and portfolio management practices, including intake, prioritization, workback planning, governance, and portfolio tracking.
• Experience partnering with senior executives and supporting annual planning, QBRs, Board updates, and executive reporting cycles.
• Ability to influence and create accountability across teams without direct authority, including navigating competing priorities and facilitating trade-offs.
• Effective written and verbal communication skills, with the ability to synthesize complex information into clear, concise updates tailored to different audiences.
• Strong organizational skills, with the ability to coordinate deadlines, inputs, and deliverables across multiple teams.
• Proficiency with Smartsheet or a comparable project and portfolio management platform.
• Ability to build portfolio dashboards and reports that communicate project health, risks, milestones, dependencies, and deliverables.
• Working knowledge of change management practices that support implementation and adoption of cross-functional initiatives.
• Experience supporting a Sales organization or working in healthcare or insurance preferred

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.