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Store Systems Support Jobs (NOW HIRING)

The Retail Store Systems Lead is responsible for the end-to-end support and performance of store technology systems across all retail locations. This includes managing relationships with the POS ...

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Store Systems Support information

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$31.5K

$63.1K

$108.5K

How much do store systems support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for store systems support in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Store Systems Support jobs?

For Store Systems Support jobs, the most frequently searched job titles are:

Store Systems Help Desk Specialist

Gouverneur, NY

KPH Healthcare Services
Pharmaceutical and Medicine Manufacturing • 1 - 5K employees

$17 - $18/hr

Full-time

Re-posted 7 days ago


KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Job Summary:

Provide help desk phone support for pharmacy and point of sale systems, in-store PC’s, handheld units, networking, and phones. Document and review all call details on a corporate tracking system.

THIS IS NOT A REMOTE OPPORTUNITY AND IN OFFICE ONLY


Job Duties:

  • Interact promptly and courteously with stores to provide resolutions to inquiries as well as handle and resolve complaints in a professional manner. This interaction will be through a variety of means including but not limited to telephone, e-mail, fax, store mail, US mail, or in person.
  • Attempt to minimize the length of each call, while still providing excellent service.
  • Interface with other departments as needed for problem resolution.
  • Interface with various hardware and software vendors for problem resolution.
  • Provide timely follow up on each call until the issue is resolved.
  • Document and review call and resolution details on a corporate tracking system.
  • Assist in the maintenance of various master files as needed.
  • Complete depot tracking forms when hardware is supplied to stores or other departments.
  • Must adhere to Help Desk Policies and Procedures.
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned

Education:

  • Minimum: Associates Degree in Computer Science or related fieldExperience:
  • Preferred: 1 or more years experience in Pharmacy operations and/or POS

Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00 - 18.00  an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.


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