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Store Operations Associate Jobs in Reading, PA (NOW HIRING)

Follett Corporation

Campus Store Leader

Schuylkill Haven, PA · On-site

$18 - $24.75/hr

Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment. * Associate's Degree or equivalent. * 0-5 years of relevant experience.

The UPS Store

Part-Time Center Associate

PA · On-site

$13 - $15/hr

Job Summary: The UPS Store #6828 is seeking a Part-Time Center Associate to join our team in ... store operations by stocking, organizing, and maintaining the customer service counter area • ...

Royal Farms

Assistant Store Manager

Pottstown, PA · On-site

$42K - $55K/yr

This role supervises associates and lower-level management, assists with customer escalations, and ensures operational standards are consistently met. When acting on behalf of the Store Manager, the ...

Boot Barn

Assistant Store Manager

Wyomissing, PA · On-site

... operations and attainment of store sales goals. The Assistant Store Manager will partner with the ... Lead and coach associates in building customer engagement through the B Rewarded Loyalty Programs.

Boot Barn

Assistant Store Manager

Wyomissing, PA · On-site

... operations and attainment of store sales goals. The Assistant Store Manager will partner with the ... Lead and coach associates in building customer engagement through the B Rewarded Loyalty Programs.

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All JobsStore Operations Associate JobsStore Operations Associate Jobs in Reading, PA

Store Operations Associate information

See Reading, PA salary details

$8

$17

$23

How much do store operations associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for store operations associate in Reading, PA is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.01 per hour, depending on experience, location, and employer.

What is a store operations associate?

A store operations associate places merchandise on the floor or shelves of a retail store. In this career, your work duties include taking inventory and managing flow of merchandise from suppliers to the store. Most employers provide training for this job, though some larger stores may seek people with previous inventory management experience. Other educational qualifications could include a high school diploma or equivalent. You need strong organizational skills, the ability to pay attention to detail, and the ability to solve inventory problems with the help of management.

What are some typical daily challenges faced by a store operations associate, and how are they addressed?

Store Operations Associates often juggle multiple responsibilities, such as restocking shelves, assisting customers, and maintaining store tidiness, all while meeting tight deadlines. A common challenge is balancing customer service with operational tasks during busy periods. To manage this, associates prioritize urgent customer needs, communicate effectively with team members, and use time management techniques to stay organized. Stores typically support associates through clear task lists, regular team check-ins, and ongoing training, helping them navigate a fast-paced environment successfully.

What are the key skills and qualifications needed to thrive as a store operations associate, and why are they important?

To thrive as a Store Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic retail technology is typically required. Excellent customer service, teamwork, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient store operations, positive customer experiences, and smooth coordination with team members.

What is the difference between Store Operations Associate vs Retail Sales Associate?

AspectStore Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, sales, and product promotion
Required SkillsInventory management, organizational skills, basic POS knowledgeCustomer service, communication, sales techniques
Work EnvironmentBack-end and front-end store tasks, often in retail storesFront-line customer interaction in retail settings
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty shops

While both roles are essential in retail, Store Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

Is a store operations associate a good job?

A store operations associate is a retail role that involves tasks such as stocking shelves, assisting customers, and maintaining store cleanliness. It can offer flexible hours, entry-level opportunities, and skill development in customer service and inventory management. Whether it is a good job depends on individual preferences and career goals in retail or related fields.
More about Store Operations Associate jobs

What are the most commonly searched types of Store Operations jobs in Reading, PA?

The most popular types of Store Operations jobs in Reading, PA are:

What cities near Reading, PA are hiring for Store Operations Associate jobs?

Cities near Reading, PA with the most Store Operations Associate job openings:

Store Operations Associate jobs near you
Infographic showing various Store Operations Associate job openings in Reading, PA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,823 per year, or $17.7 per hour.

Campus Store Leader

Schuylkill Haven, PA • On-site

Follett Corporation
See more jobs at Follett Corporationexternal

$18 - $24.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Support store operations by executing sales promotions, managing inventory, and maintaining store environment standards.

  • Supervise and train team members, ensuring adherence to policies and providing coverage during peak periods.

  • Create an engaging customer service experience by greeting customers, resolving issues, and maintaining service standards.

Follett rating

5.0

Company rating: 5.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

Job description

Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
  • Execute sales promotions and special events (store, campus, community).
  • Partner with store leadership to review store financials and recalibrate goals to drive sales.
  • Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
  • Maintain appropriate inventory control in alignment with store operational procedures.
  • Keep all areas of the store environment neat, clean, and organized.
  • Shipping/Receiving responsibilities.
  • Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
  • Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
  • May review and approve store markups, markdowns, and write-offs within company guidelines.
  • Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
  • Train and coach team members on company and store standards.
  • Ensure team members follow company and store policies, procedures, and standards.
  • Perform onboarding procedures for new hires.
  • Schedule team members' work hours within the store's operating budget.
  • Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
  • Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
  • Drive market growth initiatives such as POS email collection.
  • Maintain service level agreements for OMS Orders.
  • Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:
  • Day-to-day communication of store operational activities.
  • Facilitate campus events.

Other duties as assigned to support general store operations.
Follett Higher Education is a drug-free workplace environment.
  • Associate's Degree or equivalent.
  • 0-5 years of relevant experience.
  • Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Strong customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
  • General computer skills.
  • Travel: minimal - less than 10%.

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