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Store Operations Associate Jobs in Norfolk, VA (NOW HIRING)

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Store Operations Associate information

See Norfolk, VA salary details

$8

$17

$23

How much do store operations associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for store operations associate in Norfolk, VA is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.15 per hour, depending on experience, location, and employer.

What are Store Operations Associates?

Store Operations Associates are retail employees responsible for supporting the daily functions and smooth running of a store. Their duties can include stocking shelves, assisting customers, maintaining store cleanliness, handling inventory, and helping at the checkout. They play a key role in ensuring customers have a positive shopping experience and that the store operates efficiently. Store Operations Associates often work closely with other staff and managers to achieve sales and service goals.

What are some typical daily challenges faced by Store Operations Associates, and how are they addressed?

Store Operations Associates often juggle multiple responsibilities, such as restocking shelves, assisting customers, and maintaining store tidiness, all while meeting tight deadlines. A common challenge is balancing customer service with operational tasks during busy periods. To manage this, associates prioritize urgent customer needs, communicate effectively with team members, and use time management techniques to stay organized. Stores typically support associates through clear task lists, regular team check-ins, and ongoing training, helping them navigate a fast-paced environment successfully.

What is the difference between Store Operations Associate vs Retail Sales Associate?

AspectStore Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, sales, and product promotion
Required SkillsInventory management, organizational skills, basic POS knowledgeCustomer service, communication, sales techniques
Work EnvironmentBack-end and front-end store tasks, often in retail storesFront-line customer interaction in retail settings
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty shops

While both roles are essential in retail, Store Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What job makes $10,000 a month without a degree?

A Store Operations Associate typically does not earn $10,000 a month without additional experience or responsibilities. High earnings in retail or related roles usually require managerial positions, specialized skills, or working in high-volume stores, and such income levels are uncommon without advanced qualifications or significant experience.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. Additionally, economic factors and changing hiring practices can make it harder for younger applicants to secure positions like store operations associates.

What are the key skills and qualifications needed to thrive as a Store Operations Associate, and why are they important?

To thrive as a Store Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic retail technology is typically required. Excellent customer service, teamwork, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient store operations, positive customer experiences, and smooth coordination with team members.

What is the job of an operations associate?

A Store Operations Associate is responsible for managing daily store activities, including inventory management, customer service, and ensuring store policies are followed. They often use point-of-sale systems and may assist with merchandising and maintaining a clean, organized environment.

What Is a Store Operations Associate?

A store operations associate places merchandise on the floor or shelves of a retail store. In this career, your work duties include taking inventory and managing flow of merchandise from suppliers to the store. Most employers provide training for this job, though some larger stores may seek people with previous inventory management experience. Other educational qualifications could include a high school diploma or equivalent. You need strong organizational skills, the ability to pay attention to detail, and the ability to solve inventory problems with the help of management.

What is a store operations associate?

A store operations associate is responsible for supporting daily store functions such as inventory management, customer service, and maintaining store cleanliness. They often use point-of-sale systems and need good communication skills to ensure smooth store operations.
More about Store Operations Associate jobs
What are the most commonly searched types of Store Operations jobs in Norfolk, VA? The most popular types of Store Operations jobs in Norfolk, VA are:
What cities near Norfolk, VA are hiring for Store Operations Associate jobs? Cities near Norfolk, VA with the most Store Operations Associate job openings:
Store Operations Associate jobs near you
Part Time Store Cleaning & Operations Associate

Part Time Store Cleaning & Operations Associate

KOHLS

Chesapeake, VA

$14.10/hr

Other

Posted 24 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,437 frontline employees who took The Breakroom Quiz

12th of 21 rated department stores

Job description

Required Early Morning (Starting at 7am-1pm) Availability

About the Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

  • Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods

  • Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment

  • Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use

  • Complete and maintain required training for chemical, equipment, and maintenance

  • Routinely complete basic equipment maintenance following company guidelines 

  • Effectively use Kohl's tools and technology to plan, communicate and share information with the store team

  • Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed

  • Engage customers by greeting them and offering assistance with products and services

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers 

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 18 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Starts At: $14.10

What Kohl's employees say

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Hours and flexibility

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