Store Operations Associate Jobs in Marquette, MI

POSITION SUMMARY:

Under the direction of the Director of Commercial Development, the Store Manager is responsible for oversight of the day-to-day operations of the MidJim BP Convenience Store/Gas Station, including personnel and assets.  The position ensures operations are successful and profitable and in compliance with established policies, procedures, systems, laws, and regulations. The position ensures customers receive outstanding customer service per company standards.

ESSENTIAL FUNCTIONS:

• Prepares and reviews, verifies, and maintains daily sales summary and completes all bank deposits and delivers deposits to financial institution.
• Directs and supervises staff, including discipline, hiring, training, and evaluating employee performance.
• Operates cash register to itemize and total customer purchases, collect payments, and makes change. 
• Compiles and processes weekly and monthly invoices.
• Manages inventory and keeps records to protect against loss.
• Manages operating expenses, accounts receivables and payables for successful and profitable operations.
• Implements Company and departmental policies and procedures.
• Processes payroll, leave policies, scheduling and running of staff meetings.
• Performs daily market research.

 ADDITIONAL RESPONSIBILITIES: (includes but not limited to, the following)

• Other job-related duties as assigned.

CONTACTS:

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, Executives, Board of Directors, customers, and outside vendors/service providers.

PHYSICAL REQUIREMENTS:

Position lifts 50 pounds maximum.  Physical factors include frequent lifting/carrying up to 25 pounds. Physical factors include being able to constantly remain in a stationary position, being able to moving about inside the store and office to access coolers, shelves, displays and gondolas, gas pumps, etc., being able operate computers, cash registers, calculators, copiers, etc., being able to frequently position self to maintain equipment and move and stock shelves, equipment and containers weighing up to 50 pounds both inside and outside the store, being able to distinguish hazardous fumes from gas pumps and equipment, being able to frequently communicate with staff and customers and observe what is occurring in the store’s surroundings including the exterior of the building.  Working conditions include exposure to constant noise caused from a high customer traffic area both inside and outside of store, exposure to air quality, smell of gas, and occasional vibration caused from heavy vehicles moving across property. Tasks may be conducted during periods of inclement weather including extreme cold and heat and wet/humidity. Potential hazards include constant exposure to chemicals such as gasoline, diesel fuel and general cleaning products; frequent exposure to moving mechanical parts and equipment and frequent computer use. Working conditions include contact with the general public and as such could be exposed to infectious agents, etc. Protective equipment/clothing needed to perform the job include hazards kit with protective gloves, mask, etc. and personal protective equipment. 

EDUCATION 

Associates degree in Business Administration, Accounting or related field or three years demonstrated ability in related work experience may be substituted in lieu of degree.

EXPERIENCE:

Minimum of four years convenience store/gas station experience required.  Minimum of three supervisory experience required in addition to above stated education/experience.  

CERTIFICATION/LICENSE:

Must have valid driver’s license and be insurable by the Sault Tribe Insurance Department Must comply with annual driver’s license review and insurability standards with the Sault Tribe Insurance Department. Must comply with the Sault Tribe’s Drug-Free Workplace Policy which may include random drug tests.

KNOWLEDGE/SKILLS/ABILITIES:

Working knowledge and ability to operate computer spreadsheets, data and word processing software required.  Working knowledge of Midim BP convenience store/gas station procedures, Knowledge of InfoGenesis POS system and State of Michigan lottery systems preferred.  Knowledge of Tribal and Enterprise operating policies and procedures preferred.  Knowledge of the DEQ policies and procedures needed.  Knowledge of effective customer service practices required. Must be able to work with minimal to no supervision. Must be able to communicate effectively both orally and in writing. Must have excellent public relation/customer service skills. Must have excellent math skills.  Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, subordinates, and the general public. Must be able and available to work different shifts and extra hours when needed. Must be able to handle and resolve customer complaints. Must be able to work in a high stress environment and handle difficult situations.   Native American preferred. 

This job description outlines the general scope and level of responsibilities associated with the position. It is not intended to be an employment contract, nor does it represent a comprehensive list of all duties, responsibilities, or requirements. The Sault Ste. Marie Tribe of Chippewa Indians reserves the right to modify, add, reassign, or combine job duties or positions, in whole or in part, at any time.