1

Store Operations Associate Jobs in Grand Rapids, MI

Build and maintain appropriate staffing levels to support store operations and performance * Provide ongoing coaching, feedback, and performance management to develop store associates Customer ...

Retail Sales Associate - Full Time

Grand Rapids, MI · On-site

$14.50 - $16.50/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

Retail Sales Associate - Full Time

Wyoming, MI · On-site

$13.50 - $15.75/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ongoing coaching, feedback, and performance management to develop store associates Customer ...

Retail Sales Associate - Full Time

Wayland, MI · On-site

$14 - $16.25/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

Responsible for execution and performance of all store job responsibilities through his/her key associates and/or his or her own actions. F. Completes store operational requirements by scheduling and ...

Assistant Manager

Holland, MI · On-site

$18 - $22/hr

... store's operations. The AM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The ...

Assistant Manager

Grand Rapids, MI · On-site

$18 - $22/hr

... store's operations. The AM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The ...

Store Supervisor

Wyoming, MI · On-site

$65K - $100K/yr

... levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear ...

Retail Sales Associate - Full Time

Jenison, MI · On-site

$13.50 - $15.50/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

Retail Sales Associate - Full Time

Wayland, MI · On-site

$14 - $16.25/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

Retail Sales Associate - Full Time

Wyoming, MI · On-site

$13.75 - $15.75/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

... store operations and/ or merchandising, delivering excellent customer service ... You will teach, coach, and develop associates to execute operational, service and merchandising ...

Showing results 41-60

Store Operations Associate information

See Grand Rapids, MI salary details

$8

$17

$23

How much do store operations associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for store operations associate in Grand Rapids, MI is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.01 per hour, depending on experience, location, and employer.

What are some typical daily challenges faced by a store operations associate, and how are they addressed?

Store Operations Associates often juggle multiple responsibilities, such as restocking shelves, assisting customers, and maintaining store tidiness, all while meeting tight deadlines. A common challenge is balancing customer service with operational tasks during busy periods. To manage this, associates prioritize urgent customer needs, communicate effectively with team members, and use time management techniques to stay organized. Stores typically support associates through clear task lists, regular team check-ins, and ongoing training, helping them navigate a fast-paced environment successfully.

What is the difference between Store Operations Associate vs Retail Sales Associate?

AspectStore Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, sales, and product promotion
Required SkillsInventory management, organizational skills, basic POS knowledgeCustomer service, communication, sales techniques
Work EnvironmentBack-end and front-end store tasks, often in retail storesFront-line customer interaction in retail settings
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty shops

While both roles are essential in retail, Store Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a store operations associate, and why are they important?

To thrive as a Store Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic retail technology is typically required. Excellent customer service, teamwork, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient store operations, positive customer experiences, and smooth coordination with team members.

What is a store operations associate?

A store operations associate places merchandise on the floor or shelves of a retail store. In this career, your work duties include taking inventory and managing flow of merchandise from suppliers to the store. Most employers provide training for this job, though some larger stores may seek people with previous inventory management experience. Other educational qualifications could include a high school diploma or equivalent. You need strong organizational skills, the ability to pay attention to detail, and the ability to solve inventory problems with the help of management.

What cities near Grand Rapids, MI are hiring for Store Operations Associate jobs? Cities near Grand Rapids, MI with the most Store Operations Associate job openings:

Assistant Manager

Citi Trends

Wyoming, MI • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 20 days ago


Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers


Job description

About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.
Position Summary
As a Store Manager, you are responsible for leading all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.
This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.
Summary of Key Responsibilities
Store Operations & Performance
  • Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
  • Monitor sales performance and take action to drive results and address opportunities
  • Maintain financial controls, including payroll management, shrink control, and operating expenses
  • Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
  • Uphold all Citi Trends operational policies, procedures, and standards

Team Leadership & Staffing
  • Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
  • Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
  • Build and maintain appropriate staffing levels to support store operations and performance
  • Provide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance
  • Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Ensure consistent execution of merchandising, operational, and visual standards
  • Address customer concerns professionally and promptly

  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications
  • High school diploma or equivalent required
  • 3-5 years of experience as a Store Manager or equivalent retail leadership role
  • 5-7 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies
  • Store Leadership & Accountability
  • Hiring, Recruiting & Talent Development
  • Sales & Profit Performance Management
  • Operational Excellence & Compliance
  • Customer-Focused Execution
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends
Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.
If you're ready to lead a store, build strong teams, and make a meaningful impact in your community-Citi Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.

What Citi Trends employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom