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Store Help Jobs in New York (NOW HIRING)

Help Desk Analyst

Brooklyn, NY ยท On-site

$23 - $26/hr

Support POS systems, hardware, networking, and store operations. * Troubleshoot and resolve ... Previous Help Desk, Technical Support, or Service Desk experience. * Strong troubleshooting ...

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Store Help information

What is the difference between Store Help vs Cashier?

AspectStore HelpCashier
Primary ResponsibilitiesAssisting customers, stocking shelves, maintaining store cleanlinessProcessing transactions, handling cash, operating POS systems
Required SkillsCustomer service, basic product knowledge, physical staminaCustomer service, math skills, attention to detail
Work EnvironmentRetail store, various departmentsRetail checkout area
Common CertificationsNone typically requiredNone typically required

Store Help and Cashier roles often overlap in retail environments, but Store Help focuses on general store support and customer assistance, while Cashiers specialize in transaction processing. Both roles require customer service skills, but Cashiers need basic math and POS operation knowledge. Understanding these differences helps job seekers find the right position in retail settings.

What does a store help do?

A store help worker assists customers by answering questions, locating products, and maintaining the store's organization and cleanliness. They often handle tasks such as stocking shelves, operating cash registers, and providing good customer service in a retail environment.

What cities in New York are hiring for Store Help jobs?

Cities in New York with the most Store Help job openings:

Infographic showing various Store Help job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Retail Store Assistant Manager

Manhattan, NY โ€ข On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


Key responsibilities

  • Help run the day-to-day operations of the retail location, including opening and closing the store.

  • Assist with personnel management tasks such as recruiting, training, scheduling, and coaching associates.

  • Monitor and evaluate customer service delivery, manage store financials, and oversee inventory and store maintenance.


Job description

The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions.
The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensures the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner.
The Assistant Sales Manager is involved with profit / loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), two to three years of customer facing supervisory experience in a retail setting, retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.
Compensation $40,000 - $45,000, depends on skills and experience with room for growth.
RESPONSIBILITIES
  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and helps facilitate weekly or monthly staff meetings
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Available to work weekends as required
  • Helps develop and implement the store marketing program
  • Helps manage store financials and prepare/provide reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps oversee store maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

SHIFTS
  • Mornings
  • Afternoons
  • Weekends

QUALIFICATIONS
  • 2 to 3 years of customer facing supervisory experience in a retail setting
  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school desired
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities

BENEFITS
  • Flexible Schedule
  • Sick Pay
  • Insurance; medical, dental and vision
  • Holidays
  • 401K Retirement Savings Plan with match
  • Paid Training
  • Employee Discounts
  • Uniforms Provided

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.