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Store Help Jobs in California (NOW HIRING)

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

You will help ensure that our stores and back-office operations can run smoothly by troubleshooting issues, enabling technology deployment, working with vendors, and assisting with application ...

Burlington Stores

Store Manager

Rialto, CA · On-site

Can you bring innovative ideas to help drive results as you take on the challenge of running all aspects of a multi-million-dollar store operation? If you answer yes, then this may be the right ...

Ross Stores

Assistant Store Manager

Redlands, CA · On-site

$24.45 - $33.61/hr

From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting ...

Ross Stores

Store Manager

San Marcos, CA · On-site

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. * Merchandise Processing and In-Store Marketing * Ensures recovery, sizing and markdowns ...

Ross Stores

Store Manager

Salinas, CA · On-site

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. * Merchandise Processing and In-Store Marketing * Ensures recovery, sizing and markdowns ...

Ross Stores

Store Manager

Westminster, CA · On-site

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. * Merchandise Processing and In-Store Marketing * Ensures recovery, sizing and markdowns ...

Ross Stores

Store Manager

Chula Vista, CA · On-site

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. * Merchandise Processing and In-Store Marketing * Ensures recovery, sizing and markdowns ...

Ross Stores

Store Manager

Stockton, CA · On-site

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. * Merchandise Processing and In-Store Marketing * Ensures recovery, sizing and markdowns ...

Ross Stores

Store Manager

San Diego, CA · On-site

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. * Merchandise Processing and In-Store Marketing * Ensures recovery, sizing and markdowns ...

Ross Stores

Store Manager

Palmdale, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Rancho Cucamonga, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Carlsbad, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Tulare, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Granada Hills, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Los Angeles, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Tilly's

IS Helpdesk Technician

Irvine, CA · On-site

$19 - $21/hr

In this role, you'll help troubleshoot hardware and software issues, support retail store systems, set up new equipment, and keep things running smoothly across our offices and stores. If you have 1 ...

Ross Stores

Store Manager

Ontario, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

San Luis Obispo, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Oakdale, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

Ross Stores

Store Manager

Napa, CA · On-site

... help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing • Ensures recovery, sizing and markdowns are completed to Company standards through ...

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Showing results 41-60

All JobsStore Help JobsStore Help Jobs in California

Store Help information

What is the difference between Store Help vs Cashier?

AspectStore HelpCashier
Primary ResponsibilitiesAssisting customers, stocking shelves, maintaining store cleanlinessProcessing transactions, handling cash, operating POS systems
Required SkillsCustomer service, basic product knowledge, physical staminaCustomer service, math skills, attention to detail
Work EnvironmentRetail store, various departmentsRetail checkout area
Common CertificationsNone typically requiredNone typically required

Store Help and Cashier roles often overlap in retail environments, but Store Help focuses on general store support and customer assistance, while Cashiers specialize in transaction processing. Both roles require customer service skills, but Cashiers need basic math and POS operation knowledge. Understanding these differences helps job seekers find the right position in retail settings.

What does a store help do?

A store help worker assists customers by answering questions, locating products, and maintaining the store's organization and cleanliness. They often handle tasks such as stocking shelves, operating cash registers, and providing good customer service in a retail environment.

What cities in California are hiring for Store Help jobs?

Cities in California with the most Store Help job openings:

Store Help jobs near you
Infographic showing various Store Help job openings in California as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

IT HELP DESK TECHNICIAN

El Segundo, CA • On-site, Remote

Mendocino Farms
Restaurants • 1 - 5K employees
Learn more about Mendocino Farmsexternal

$50K - $68K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Mendocino Farms rating

7.0

Company rating: 7.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Job Title: IT Help Desk Technician
Reports to: IT Help Desk Manager
Location: El Segundo, CA
FLSA Status: Non Exempt
Compensation: $50,000 - $68,000 per year
Summary:
At Mendocino Farms, we don't just sell sandwiches - we Sell Happy!
We are a growing restaurant group operating 85+ locations nationally, delivering a seamless guest experience through people, process and technology. Our Dallas HQ IT team supports the field operations, back-office systems, and guest-facing technology stack. We are seeking a sharp, service-oriented IT Help Desk Technician who thrives in a fast-paced environment and has or is eager to gain experience with restaurant-specific applications and hardware.
As the IT Help Desk Technician, you will serve as the first line of support for our restaurant teams and corporate staff, focused on day-to-day operational reliability of our point-of-sale systems, back-office applications, devices, and network connections. You will help ensure that our stores and back-office operations can run smoothly by troubleshooting issues, enabling technology deployment, working with vendors, and assisting with application support for key systems such as TOAST, OLO, and others.
Responsibilities:
  • Serve as the primary point of contact for IT support requests from restaurant locations and corporate users.
  • Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues.
  • Perform remote diagnostics and in-person support as needed (store visits, technology installations, network/device resets) for POS terminals, kitchen displays, back-office PCs, mobile/tablet devices, printers, and peripherals.
  • Assist with hardware and software rollouts: staging devices, configuring, deploying, coordinating shipping or on-site setup.
  • Maintain and update knowledge-base articles, user guides and quick-start documentation tailored for store teams.
  • Identify patterns of recurring incidents across the store network; escalate to senior IT/third-party support and contribute to improvement of processes and system stability.
  • Collaborate with network, applications, and field-support teams to ensure cohesive service delivery and timely resolution of escalated issues.
  • Provide excellent customer service: communicate clearly, manage expectations, follow up with end users to ensure their issues are resolved satisfactorily.
  • Track and maintain inventory of devices, peripheral equipment and IT assets in restaurant locations (POS terminals, printers, tablets, etc.).
  • Occasionally may be required to respond outside normal hours (store openings, emergencies) depending on business needs.

Qualifications & Skills
Must-Haves:
  • 1-2 years of IT support/help desk experience (ideally in a restaurant, hospitality, retail or multi-site environment).
  • Strong troubleshooting skills with hardware, network and software issues.
  • Excellent verbal and written communication skills; ability to explain technical issues to non-technical users.
  • Ability to remain calm under pressure, manage multiple tickets, & prioritize effectively.
  • Demonstrated ability to log tickets, track resolution and maintain documentation.

Preferred / Restaurant-specific:
  • Experience supporting restaurant POS systems (ideally TOAST or similar), KDS.
  • Familiarity with online ordering integrations
  • Experience with ticketing systems (Zendesk preferred) remote support tools, Windows OS, networking (TCP/IP, WiFi, VPN).
  • Ability to identify recurring issues and contribute to procedural improvements.

Education & Certifications:
  • Associate's or Bachelor's degree in Information Technology, Computer Science or related field preferred (or equivalent experience).
  • Help Desk/ITIL certification is a plus but not required.

Benefits:
At Mendocino Farms, we believe Selling Happy starts from within. That's why we offer:
  • Competitive Salary
  • Annual Bonus
  • Meal Privileges-because food should make people feel good!
  • Comprehensive Health Benefits & 401k Plan with Company Match
  • Paid Vacation to recharge and fuel your best self

Physical Requirements:
  • Must be able to lift 50 pounds.
  • Sitting / standing 8-14 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting, and reaching

There is no "I" in Mendo Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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