Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Customer Experience Manager
Macon, GA · On-site
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Customer Experience Manager
Macon, GA · On-site
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Customer Experience Manager
Macon, GA · On-site
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Customer Experience Manager
Macon, GA · On-site
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
Responsible for leading their assigned store to achieve and maintain customer service score goals ... Minimum 2 years of management experience * Excellent verbal and written communication skills
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Sandersville, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Sandersville, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Lakeland, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Lakeland, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Dublin, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Dublin, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Sardis, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Sardis, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Wrens, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Wrens, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Harrison, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Harrison, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Appling, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Appling, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Sandersville, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Manager
Sandersville, GA · On-site
As a Store Manager, you'll contribute to company's success by leading a team to create and maintain an exceptional store experience for our customers. A considerable amount of your time will be spent ...
Store Experience Manager information
What is a store experience manager?
A Store Experience Manager is responsible for overseeing the overall customer experience within a retail store. This role involves managing the store layout, ambiance, customer service standards, and staff training to ensure shoppers have a positive and memorable visit. Store Experience Managers also analyze customer feedback, coordinate in-store events, and implement strategies to increase customer satisfaction and loyalty. Their goal is to create an inviting atmosphere that encourages repeat business and enhances the brand's reputation.
What are the key skills and qualifications needed to thrive as a store experience manager?
To thrive as a Store Experience Manager, you need expertise in retail operations, customer service excellence, and team leadership, often supported by a degree in business or retail management. Familiarity with POS systems, inventory management software, and customer feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a knack for motivating staff distinguish top performers in this role. These skills are crucial for creating engaging in-store experiences that drive customer loyalty and business success.
How does a store experience manager typically collaborate with other departments to enhance the customer journey?
A Store Experience Manager works closely with teams such as visual merchandising, inventory, marketing, and sales associates to ensure a cohesive and engaging customer experience. They coordinate with the visual team to implement in-store displays and work with marketing to support promotions and events that drive foot traffic. Regular communication with sales staff helps them gather feedback on customer preferences and identify areas for improvement. This cross-departmental collaboration is essential for creating a welcoming atmosphere and meeting customer expectations.
What is the difference between Store Experience Manager vs Retail Operations Coordinator?
| Aspect | Store Experience Manager | Retail Operations Coordinator |
|---|---|---|
| Primary Focus | Enhancing customer experience and store ambiance | Managing daily retail operations and logistics |
| Required Skills | Customer service, visual merchandising, team leadership | Operational management, inventory control, staff scheduling |
| Work Environment | Frontline store environment, customer interaction | Back-end store management, coordination tasks |
| Common Employers | Retail chains, brand stores | Retail chains, logistics companies |
The Store Experience Manager primarily focuses on creating a positive shopping environment and customer satisfaction, while the Retail Operations Coordinator handles the operational aspects of store management. Both roles are essential in retail but differ in their core responsibilities and daily tasks.
What cities in Georgia are hiring for Store Experience Manager jobs?
Cities in Georgia with the most Store Experience Manager job openings:
Customer Experience Manager
Fayetteville, GA • On-site
Five Below •
Food and Beverage Wholesalers • 5 - 10K employees5,001 - 10,000 employees
Full-time
Medical
Re-posted 21 days ago
Five Below rating
4.8
Based on 810 frontline employees who took The Breakroom Quiz
653rd of 740 rated retailers
Job description
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers.Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
HourlyPosition Starting At:
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
What Five Below employees say
Pay
Benefits
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Workplace
Get the full story on Breakroom
About Five Below
Sourced by ZipRecruiter
Five Below carries an ever-evolving and exciting assortment of cell phone cases and chargers, remote control cars, yoga pants, graphic tees, nail polish, footballs and soccer balls, tons of candy and seasonal must-haves for Easter, Halloween, Christmas and more. Everything, everyday, is just $5 and below. Its stores are a vibrant, colorful and high-energy destination. Five Below products are grouped into one of eight in-store worlds: Style, Room, Sports, Tech, Crafts, Party, Candy and Now. Five Below's unique assortment features leading brands such as Lego®, Wilson®, HasbroTM and Peeps® and hot licenses from Disney® and Marvel® such as Frozen, Despicable Me, Avengers and Star WarsTM. Rounding out the assortment is merchandise packed with quality and value made exclusively for Five Below. Five Below was founded in 2002 by David Schlessinger, creator and founder of Encore Books and Zany Brainy along with Tom Vellios, former CEO of Zany Brainy, and current Chairman of Five Below. In early 2015, Joel Anderson, the former CEO of WalMart.com, was named CEO and President of Five Below. The Company (NASDAQ: FIVE) has achieved astounding growth, including a current string of 37 consecutive quarters of positive comparable stores sales growth (from Q2, 2006 to present). Five Below is poised to grow rapidly driven by a unique approach to targeting the teen and pre-teen customer with an edited assortment of trend-right, high quality merchandise that fosters universal appeal. With a highly differentiated shopping experience that delivers exceptional value within the $1-$5 pricing model, customers have a deep appreciation for the brand. There is a long runway for growth with compelling and consistent store performance backed by an experienced and passionate senior management team.
Industry
Food and beverage wholesalers
Company size
5,001 - 10,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2002