ZipRecruiter

Log In

1

Store Associate Jobs in Hatillo, PR (NOW HIRING)

PetSmart

Retail Store Manager (PR)

Hatillo, PR · On-site

Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational ...

PetSmart

Retail Store Manager (PR)

Mayaguez, PR · On-site

Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational ...

PetSmart

Retail Store Manager (PR)

Mayaguez, PR · On-site

Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational ...

PetSmart

Retail Store Manager (PR)

Hatillo, PR

Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational ...

Panda Restaurant Group

Store Manager

Barceloneta, PR · On-site

Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda ...

Panda Restaurant Group

Store Manager

Isabela, PR · On-site

Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda ...

Panda Restaurant Group

Store Manager

Hatillo, PR

Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda ...

PacSun

Full Time Assistant

Mayaguez, PR · On-site

Ensures all store associates follow all policies, procedures and all Safety Program practices * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

General Nutrition Centers

Sales Associate - PT

Mayaguez, PR · On-site

$14 - $19/hr

As a Sales Associate, you have a passion for discovering customers' needs and goals and creates a ... In our stores, everyone plays a critical role in fostering a culture of winning, executing goals at ...

General Nutrition Centers

Sales Associate - PT

Ponce, PR · On-site

$13.75 - $18.50/hr

As a Sales Associate, you have a passion for discovering customers' needs and goals and creates a ... In our stores, everyone plays a critical role in fostering a culture of winning, executing goals at ...

PacSun

Sales Associate

Barceloneta, PR · On-site

$12.25 - $16.50/hr

Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life, what you'll be doing: CUSTOMER ...

PacSun

Sales Associate

Barceloneta, PR · On-site

$12.25 - $16.50/hr

Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life, what you'll be doing: CUSTOMER ...

BoxLunch & Hot Topic

Sales Associate

Ponce, PR · On-site

$13.75 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in ...

next page

Showing results 1-20

All JobsStore Associate JobsStore Associate Jobs in Hatillo, PR

Store Associate information

See Hatillo, PR salary details

$8

$13

$15

How much do store associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for store associate in Hatillo, PR is $13.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $14.18 per hour, depending on experience, location, and employer.

What are store associates?

Store associates are retail employees responsible for assisting customers, stocking shelves, operating cash registers, and maintaining the cleanliness and organization of the store. They provide customer service by answering questions, helping with product selection, and resolving issues. Store associates also help with inventory management and ensure that merchandise is properly displayed. Their role is crucial for the smooth operation of retail stores and for creating a positive shopping experience for customers.

How do Store Associates typically collaborate with other team members to ensure smooth store operations?

Store Associates regularly work alongside cashiers, stockers, and supervisors to keep the store running efficiently. This collaboration often involves communicating about inventory needs, assisting with merchandise displays, and helping each other during busy periods. Teamwork is essential, as associates may need to cover different roles or help resolve customer issues quickly. Open communication and flexibility are key to maintaining a positive work environment and delivering excellent customer service.

What is the difference between Store Associate vs Cashier?

AspectStore AssociateCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles payments at checkout
Required SkillsCustomer service, inventory managementCash handling, basic math, POS system operation
Work EnvironmentRetail store, various departmentsCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles work in retail environments, a Store Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on processing sales transactions at the checkout. Both positions require strong customer service skills, but the Store Associate role often involves more diverse tasks across the store.

What are the key skills and qualifications needed to thrive as a Store Associate, and why are they important?

To thrive as a Store Associate, you need strong customer service skills, basic math abilities, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are essential for delivering outstanding service, maintaining efficient store operations, and ensuring customer satisfaction.
More about Store Associate jobs
What are popular job titles related to Store Associate jobs in Hatillo, PR? For Store Associate jobs in Hatillo, PR, the most frequently searched job titles are:
What job categories do people searching Store Associate jobs in Hatillo, PR look for? The top searched job categories for Store Associate jobs in Hatillo, PR are:
What cities near Hatillo, PR are hiring for Store Associate jobs? Cities near Hatillo, PR with the most Store Associate job openings:
Store Associate jobs near you
Retail Store Manager (PR)

Retail Store Manager (PR)

PetSmart

Hatillo, PR • On-site

Full-time

Medical, Retirement, PTO

Posted 3 days ago

PetSmart rating

6.0

Company rating: 6.0 out of 10

Based on 1,083 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Job Description
PetSmart does Anything for Pets - JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Benefits that benefit you
  • Paid bi-weekly
  • Health & Wellness Benefits
  • 401k Plan with company match
  • Flexible schedule (days, nights, weekends)
  • Paid time off
  • Tuition assistance
  • Associate discounts
  • Career pathing
  • Development opportunities

Job Summary
PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store's daily business while upholding the company's vision, mission, values, and strategy within the store.
Essential responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
  • Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
  • Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
  • Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
  • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
  • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
  • Cascades information to associates and adjusts team priorities to meet goals and commitments.
  • Ensures continued alignment and responds effectively to a changing environment.
  • Address and administer associate complaints and grievances.
  • Recognizes and celebrates associates driving overall associate engagement.
  • Accountable to ensuring all associate reviews are delivered on time.

Overall Store Experience:
  • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
  • Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
  • Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
  • Evaluates operations and seeks opportunities to continuously improve processes and services.
  • Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
  • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
  • Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
  • Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
  • Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
  • Communicates business and financial objectives to other leaders within the store.
  • Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
  • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management:
  • Deliver corporate strategy and profitability goals by executing the direction set leadership.
  • Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
  • Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
  • Manages expenses such as labor and supplies and any other relevant store metrics.
  • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
  • Creates and posts schedules for the entire store.
  • Accountable for processing payroll weekly and managing labor within a budget.
  • Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
  • Accountable to run store related errands to support store needs.

Qualifications
  • 4-6 years of retail leadership or experience in a customer-focused environment.
  • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail.

People leadership:
  • Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures.

Physical demands and work environment
  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/pr/
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Requirements

What PetSmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

PetSmart logo

About PetSmart

Sourced by ZipRecruiter

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.

Industry

Retail and legal services

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

View All PetSmart Jobs

Apply