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Store Associate Jobs in Dover, DE (NOW HIRING)

Big Lots

Retail Store Associates and Stockers - 5333

Dover, DE · On-site

$15.25 - $17.50/hr

... in store - even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T ...

Citi Trends

Store Manager

Dover, DE · On-site

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...

Citi Trends

Store Manager

Dover, DE · On-site

Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ...

Lids

0090 - Assistant Store Manager PT

Dover, DE · On-site

$15 - $17/hr

Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. * Administer the progressive steps ...

Jdgroupnam

Store Manager 1137

Milford, DE · On-site

$19.75 - $24/hr

Training and mentoring store associates in sales strategies and skills. * Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that ...

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All JobsStore Associate JobsStore Associate Jobs in Dover, DE

Store Associate information

See Dover, DE salary details

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How much do store associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for store associate in Dover, DE is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is a store associate?

Store associates are retail employees responsible for assisting customers, stocking shelves, operating cash registers, and maintaining the cleanliness and organization of the store. They provide customer service by answering questions, helping with product selection, and resolving issues. Store associates also help with inventory management and ensure that merchandise is properly displayed. Their role is crucial for the smooth operation of retail stores and for creating a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a store associate?

To thrive as a Store Associate, you need strong customer service skills, basic math abilities, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are essential for delivering outstanding service, maintaining efficient store operations, and ensuring customer satisfaction.

How does a store associate typically collaborate with other team members to ensure smooth store operations?

Store Associates regularly work alongside cashiers, stockers, and supervisors to keep the store running efficiently. This collaboration often involves communicating about inventory needs, assisting with merchandise displays, and helping each other during busy periods. Teamwork is essential, as associates may need to cover different roles or help resolve customer issues quickly. Open communication and flexibility are key to maintaining a positive work environment and delivering excellent customer service.

What is the difference between Store Associate vs Cashier?

AspectStore AssociateCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles payments at checkout
Required SkillsCustomer service, inventory managementCash handling, basic math, POS system operation
Work EnvironmentRetail store, various departmentsCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles work in retail environments, a Store Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on processing sales transactions at the checkout. Both positions require strong customer service skills, but the Store Associate role often involves more diverse tasks across the store.

More about Store Associate jobs

What are the most commonly searched types of Store jobs in Dover, DE?

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Cities near Dover, DE with the most Store Associate job openings:

Store Associate jobs near you
Infographic showing various Store Associate job openings in Dover, DE as of August 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,790 per year, or $15.8 per hour.

Retail Shortage Control - Part Time

Burlington Stores

Dover, DE • On-site

$15/hr

Part-time

Medical, Retirement, PTO

Re-posted 16 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.
You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
Command Presence:
  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft

Knowledge and Communication:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure

Support and Guidance:
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly

Experience and Responsibilities:
  • 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15 per hour - $15 per hour
Location 01010 - Dover
Posting Number P1-1071326-6
Address 515 North Dupont Highway
Zip Code 19901
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15 - $15 per hour

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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