1

Store Associate Shortage Control Jobs in Chesterfield, VA

Expense Control: * Assists in the management of and continuous monitoring of actual expenditures to ... Assists with training Associates on Loss Prevention awareness and Store shortage goals. * As a ...

Expense Control: • Leads all expenditures to be within budget. • Controls payroll hours to plan ... training Associates on Loss Prevention programs to achieve Store shortage goals. • As a ...

Retail Associate

Glen Allen, VA · On-site

$14.50 - $16.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Richmond, VA

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Glen Allen, VA · On-site

$14.25 - $16.25/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Midlothian, VA · On-site

$14 - $16.25/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Midlothian, VA · On-site

$14.50 - $16.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Richmond, VA

$15 - $17.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Glen Allen, VA

$14.50 - $16.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Richmond, VA · On-site

$15.25 - $17.50/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Chester, VA · On-site

$14 - $16/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Richmond, VA

$14 - $16/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Chester, VA · On-site

$14 - $16/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Glen Allen, VA · On-site

$14 - $16/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Showing results 21-40

Store Associate Shortage Control information

See Chesterfield, VA salary details

$10

$14

$17

How much do store associate shortage control jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for store associate shortage control in Chesterfield, VA is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.01 per hour, depending on experience, location, and employer.

What is a store associate shortage control?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are some common challenges store associate shortage control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.

What are the key skills and qualifications needed to thrive as a store associate shortage control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are popular job titles related to Store Associate Shortage Control jobs in Chesterfield, VA?

For Store Associate Shortage Control jobs in Chesterfield, VA, the most frequently searched job titles are:

What job categories do people searching Store Associate Shortage Control jobs in Chesterfield, VA look for?

The top searched job categories for Store Associate Shortage Control jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Store Associate Shortage Control jobs?

Cities near Chesterfield, VA with the most Store Associate Shortage Control job openings:

Infographic showing various Store Associate Shortage Control job openings in Chesterfield, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,191 per year, or $15 per hour.

Assistant Store Manager

Ross Stores

Midlothian, VA • On-site

Full-time

Posted 17 days ago


Job description

GENERAL PURPOSE :
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:
  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

Expense Control:
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:
  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
  • Direct supervision of all non-exempt Associates.

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Ross Stores logo

About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US