Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit. * Ability to overcome any objections in order to obtain a reservation for a ...
Storage Unit information
What are the key skills and qualifications needed to thrive in the storage unit position, and why are they important?
To thrive as a Storage Unit Manager, you need strong organizational abilities, attention to detail, and experience in facility or property management, often supported by a high school diploma or relevant work history. Familiarity with inventory tracking software, access control systems, and basic accounting tools is highly beneficial. Excellent customer service, problem-solving, and communication skills help individuals excel in interactions with renters and in resolving issues efficiently. These competencies are crucial for maintaining smooth operations, high occupancy rates, and customer satisfaction in the storage facility environment.
What does a storage unit manager do?
A typical day as a Storage Unit Manager involves assisting customers with renting units, managing payments and contracts, overseeing facility cleanliness and security, and addressing tenant concerns. You may also conduct routine inspections, coordinate maintenance, and manage inventory of available units. The position often requires multitasking between administrative duties in the office and hands-on tasks around the property. Effective communication with customers and teamwork with maintenance staff are key parts of the role. This dynamic environment means no two days are exactly alike, offering variety and opportunities to build customer service and management skills.
What is a storage unit?
A Storage Unit job typically involves managing and maintaining storage facilities where individuals or businesses rent units to store belongings. Responsibilities may include assisting customers, processing payments, keeping records, and ensuring the facility is secure and well-maintained. Some positions may also involve cleaning units, handling customer inquiries, and enforcing rental agreements.

Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 6 days ago
Job description
Think Outside the Box!
A company that embraces CHANGE while enhancing EVERYONE’S journey.
About SmartStop Self Storage
SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today!
Starting at $18.00 - $19.00/hour depending on experience + Bonus
Sales Center Agent Job Summary
The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.
Essential Job Functions and Responsibilities
- Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
- Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
- Work with existing customers by answering questions, taking payments, and resolving concerns.
- Make outbound calls to follow up on rental reservations.
- Meet personal/team qualitative and quantitative targets.
- Perform duties assigned by Supervisor(s).
Qualifications
- Customer centric.
- Sales driven with a can-do attitude.
- Proficiency in both French Canadian & English
- Good computer skills.
- Excellent verbal, phone, and email communication.
- Ability to build relationships, (both internal and external).
- Good problem-solving abilities.
- Multi-tasking is a must.
- Ability to work weekends.
Benefits
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
SmartStop Self Storage
Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.
Diversity
SmartStop® Self Storage, is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
Lead Together!
About SmartStop Self Storage
Sourced by ZipRecruiter
Industry
Real estate
Company size
201 - 500 Employees
Headquarters location
Ladera Ranch, CA, US
Year founded
2008