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Storage Unit Manager Jobs in Boston, MA (NOW HIRING)

Extra Space Storage, Inc.

Store Manager

Sudbury, MA · On-site

$19 - $23/hr

The Store Managers are accountable for building customer relationships through in-person and phone ... storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals ...

Extra Space Storage, Inc.

Assistant Store Manager

Lynn, MA · On-site

$17.84 - $20.22/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals ...

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All JobsStorage Unit JobsStorage Unit Manager JobsStorage Unit Manager Jobs in Boston, MA

Storage Unit Manager information

See Boston, MA salary details

$42.4K

$78.7K

$110.8K

How much do storage unit manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for storage unit manager in Boston, MA is $78,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a storage unit manager do?

A Storage Unit Manager oversees the daily operations of a self-storage facility. Their responsibilities include renting out storage units, assisting customers, managing payments and records, handling facility maintenance, and ensuring the security of the premises. They may also be responsible for marketing the facility and handling customer complaints. Strong organizational and customer service skills are essential for success in this role.

What are some common challenges faced by storage unit managers, and how can they effectively address them?

Storage Unit Managers often encounter challenges such as maintaining high occupancy rates, ensuring facility security, and handling customer disputes or late payments. To address these, managers should focus on strong customer service skills, implement robust security protocols, and stay organized with effective record-keeping. Building good relationships with tenants and proactively communicating about policies can also help prevent issues before they arise.

What are the key skills and qualifications needed to thrive as a storage unit manager, and why are they important?

To thrive as a Storage Unit Manager, you need experience in property management, customer service, and basic bookkeeping, often supported by a high school diploma or equivalent. Familiarity with facility management software, security systems, and rental management platforms is typically required. Strong organizational, problem-solving, and interpersonal skills help you excel in tenant relations and daily operations. These competencies ensure efficient facility management, satisfied customers, and optimal business performance.

What is the difference between Storage Unit Manager vs Storage Facility Clerk?

AspectStorage Unit ManagerStorage Facility Clerk
Required CredentialsHigh school diploma; experience in management or customer serviceHigh school diploma; customer service skills
Work EnvironmentOversees operations, manages staff, handles customer issuesAssists customers, processes payments, maintains records
Employer & Industry UsageStorage facilities, self-storage industryStorage facilities, self-storage industry
Common Search & ComparisonManagement, leadership, operationsCustomer service, front desk, administrative tasks

The Storage Unit Manager typically oversees daily operations, manages staff, and handles customer concerns, requiring some management experience. In contrast, the Storage Facility Clerk focuses on customer service, payment processing, and record keeping. Both roles are essential in the self-storage industry but differ mainly in responsibilities and level of oversight.

What are the most commonly searched types of Storage Unit jobs in Boston, MA?

The most popular types of Storage Unit jobs in Boston, MA are:

What cities near Boston, MA are hiring for Storage Unit Manager jobs?

Cities near Boston, MA with the most Storage Unit Manager job openings:

Storage Unit Manager jobs near you
Infographic showing various Storage Unit Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $78,652 per year, or $37.8 per hour.

Customer Service - Self Storage Manager

Public Storage

Hingham, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Public Storage rating

6.9

Company rating: 6.9 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

5th of 29 rated removal and storage companies

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.50 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Competitive wages paid weekly 
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and
  • Exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)


Additional Information

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0236

What Public Storage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Public Storage logo

About Public Storage

Sourced by ZipRecruiter

Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1972

Social media

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