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Stocker Customer Service Jobs in Virginia (NOW HIRING)

Stocker - Receiving

Chantilly, VA · On-site

$15.25 - $15.76/hr

Stocker - Receiving Department: Receiving Supervisor: Receiving Manager, Assistant Receiving ... It is also the employee's responsibility to service any customers that may require assistance ...

Night Crew Stocker

Alexandria, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Burke, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Reston, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Alexandria, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Alexandria, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Falls Church, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Alexandria, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Fairfax, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Warrenton, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Night Crew Stocker

Middleburg, VA · On-site

$15 - $18/hr

As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store ... class customer service each and every day. We also provide a variety of benefits including: · ...

Greets customers in a friendly manner as they enter the store or the gas island * Stocks coolers ... Cleans and restocks beverage and food service areas * Cleans and restocks gasoline island supplies

New

Stocker

King William, VA · On-site

$13 - $15/hr

Greets customers in a friendly manner as they enter the store or the gas island * Stocks coolers ... Cleans and restocks beverage and food service areas * Cleans and restocks gasoline island supplies

New

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Stocker Customer Service information

What is a stocker customer service?

Stocker Customer Service jobs involve two main responsibilities: restocking shelves and providing assistance to customers. Employees in these roles ensure that store shelves are organized, products are properly displayed, and inventory is replenished as needed. They also help customers locate items, answer questions about products, and provide friendly service to enhance the shopping experience. These jobs are common in grocery stores, big-box retailers, and warehouse clubs, requiring attention to detail, good communication skills, and the ability to work on your feet for extended periods.

How does a stocker customer service associate typically collaborate with other team members during a shift?

As a Stocker Customer Service associate, you’ll work closely with other stockers, department leads, and front-end staff to ensure shelves are organized and fully stocked while maintaining a clean and welcoming store environment. Collaboration is essential, especially when coordinating product restocking, assisting with inventory counts, and responding to customer inquiries on the sales floor. You may also interact regularly with managers to report low-stock items or receive direction on merchandising priorities, making teamwork and clear communication key parts of the role.

What are the key skills and qualifications needed to thrive as a stocker customer service, and why are they important?

To thrive as a Stocker Customer Service associate, you need strong organizational skills, attention to detail, and basic literacy and numeracy, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, handheld scanners, and POS systems is typically required. Excellent communication, teamwork, and a customer-focused attitude are standout soft skills in this role. These abilities ensure shelves are well-stocked, customers receive prompt assistance, and store operations run smoothly.

What is the difference between Stocker Customer Service vs Stock Associate?

AspectStocker Customer ServiceStock Associate
Primary RoleAssisting customers while stocking shelvesRestocking shelves and organizing inventory
Customer InteractionHigh, includes customer service dutiesLow to moderate, mainly stocking tasks
Work EnvironmentRetail stores, customer-facingRetail stores, stockroom and sales floor
Required SkillsCustomer service, stocking, communicationStocking, organization, basic customer interaction

While both roles involve stocking shelves, Stocker Customer Service emphasizes assisting customers and providing service, whereas Stock Associate focuses primarily on inventory management and stocking tasks. The choice depends on whether you prefer direct customer interaction or primarily working behind the scenes in stock management.

What cities in Virginia are hiring for Stocker Customer Service jobs?

Cities in Virginia with the most Stocker Customer Service job openings:

Infographic showing various Stocker Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Stocker - Receiving

Chantilly, VA • On-site

Jetro / Restaurant Depot
Wholesale • 1 - 5K employees

$15.25 - $15.76/hr

Full-time

Re-posted 4 days ago


Job description

Position Title: Stocker - Receiving

Department: Receiving

Supervisor: Receiving Manager, Assistant Receiving Manager and Receiving Supervisor

FLSA: Non-exempt

Position Summary:

The Stocker is responsible for ensuring all products are delivered to their assigned department or area  The Stocker may also pack out and stock merchandise to ensure continuous availability for customers.

In addition, they must ensure that all customers that they encounter are greeted and assisted in a friendly manner. It is also the employee’s responsibility to service any customers that may require assistance selecting and retrieving products from the shelves.

Essential Functions:

  1. Removes pallets from delivery trucks with the use of scooter or pallet/pump jack
  2. Stages the pallets and merchandise so that the supervisor can perform the proper inspections to meet HACCP regulations
  3. Breaks down vendor pallets and separates products for different departments
  4. Secures product on pallets by properly stocking merchandise and securing them with wrap
  5. Completes block tags with item number and date of delivery and attaches the block tag to the pallets to ensure proper identification and rotation.
  6. Moves pallets to designated departments
  7. Keeps work area safe by promptly handling any spills and removing and properly disposing of any trash such as plastic wrap, plastic ties, pieces of wood or any other debris.
  8. Performs required safety checks of equipment before use.
  9. Informs supervisor of any safety concerns.
  10. Provides basic maintenance to equipment such as charging the electric equipment.
  11. Provides prompt, courteous and friendly customer service.
  12. Assist customers with loading and off-loading of product as needed.
  13. Assists customers with product location and detailed information when needed

Other Responsibilities:

  1. Performs other work-related duties as required and assigned.

Physical Requirements:

  1. Must wear steel toe boots
  2. Lift/Carry Abilities (measured for maximum or average load)
  3. Lift strength (0”- 60”) – 50 lbs
  4. Overhead lift strength – 50 lbs
  5. Carry strength (50’ or less) – 50 lbs
  6. Frequent lift/carry (> 12x/hour) – 50 lbs
  7. Constant lift/carry (> 30x/hr) – 20 lbs
  8. Horizontal push/pull strength – 500 lbs
  9. Physical Aptitudes (rated based on level of skill involved)
  10. Agility/dynamic balance 80-100%
  11. Finger dexterity – 80-100%
  12. Manual dexterity – 80 – 100%
  13. Posture Tolerance (rated based on frequency or time involved)
  14. Stand/walk – constantly
  15. Reach above shoulder level – occasionally
  16. Twist/turn head – constantly
  17. Bend over/stoop – frequently
  18. Climb steps/ladder – occasionally
  19. Kneel/squat – occasionally

Education, Experience and Skills Required:

  1. Basic Math skills.
  2. Excellent communication skills.
  3. Ability to provide superior Customer Service.
  4. Familiarity of departmental products.
  5. Flexible work schedule and ability to work overtime as needed.
  6. Commitment to company values and strong customer orientation.

Work Environment:

  1. For the most part the ambient depend on temperature outside, as receiving doors are kept mostly open.  May need to enter cold areas when receiving product for the Deli, Produce, or Meat Departments.
  2. There will be industrial vehicles (forklifts, HiLo) moving material throughout the warehouse.