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How much do state street bank remote jobs jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for state street bank remote jobs in the United States is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.05 and $30.05 per hour, depending on experience, location, and employer.

What are State Street Bank remote jobs?

State Street Bank remote jobs are employment opportunities offered by State Street Bank that allow employees to work from locations outside of the company's physical offices, typically from home. These positions span a variety of roles, including finance, technology, operations, risk management, and client services. Remote jobs at State Street provide flexibility and may be either fully remote or hybrid, depending on the specific job requirements and department needs. Applicants are usually required to have a reliable internet connection and the ability to work independently while maintaining communication with their teams. State Street supports remote work as part of its commitment to work-life balance and modern workplace practices.

What are the key skills and qualifications needed to thrive in remote roles at State Street Bank?

To thrive in a remote position at State Street Bank, candidates need a solid background in finance, accounting, or technology, along with relevant educational credentials or industry certifications. Familiarity with financial software platforms like Bloomberg, Microsoft Office Suite, and secure remote collaboration tools (e.g., Zoom, Teams) is typically required. Strong time management, self-motivation, and excellent written communication are essential soft skills for success in a remote environment. These combined skills and qualities ensure productivity, data security, and effective teamwork across distributed teams.

What are some common challenges faced by employees working remotely for State Street Bank, and how does the company support remote teams?

Remote employees at State Street Bank may face challenges such as maintaining effective communication across different time zones, staying connected with colleagues, and managing work-life balance. To address these issues, State Street provides robust digital collaboration tools, regular virtual team meetings, and dedicated support resources to ensure remote staff feel engaged and informed. The company also offers flexible work policies and access to training programs to help remote employees succeed in their roles.
Infographic showing various State Street Bank Remote Jobs job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 25% Hybrid, and 75% Remote job distribution, with an average salary of $63,838 per year, or $30.7 per hour.

Customer Service Representative I (Remote Columbia, SC)

Columbia, SC • Remote

First Citizens Bank
See more jobs at First Citizens Bankexternal

$14.75 - $20/hr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Answer inbound client calls and chats, addressing routine and complex banking inquiries using available bank tools and resources.

  • Serve as a resource on operations, policy, and procedure information, and communicate enterprise-wide changes to clients.

  • Act as the initial point of contact for reported fraud and forgery, documenting activity and taking appropriate action.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

Overview

This is a remote role that may only be hired in the following locations: SC

We are looking for candidates who live within 50 miles of our location: 1314 Park Street, Columbia, SC 29201

Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available


Responsibilities & Qualifications

Duties & Responsibilities:
* Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
* Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
* Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
* Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.
Qualifications:
Minimum Required Education and Experience: High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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