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State Receptionist Jobs in Wisconsin (NOW HIRING)

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State Receptionist information

What is a state receptionist?

State Receptionists are administrative professionals who work in government offices, serving as the first point of contact for visitors, callers, and staff. They handle a variety of tasks such as answering phones, greeting guests, managing appointments, and providing information about government services. State Receptionists also perform clerical duties like filing, data entry, and coordinating communications within the office. Their role ensures smooth operations and helps maintain a welcoming environment in public sector workplaces.

What are the key skills and qualifications needed to thrive as a state receptionist, and why are they important?

To thrive as a State Receptionist, you need excellent organizational abilities, strong verbal and written communication skills, and a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically expected. Professionalism, attention to detail, and a welcoming demeanor are standout soft skills for this role. These abilities are crucial for efficiently managing front-desk operations, ensuring positive first impressions, and supporting smooth workflow in a governmental office.

What are some common challenges faced by state receptionists, and how can they be managed effectively?

State Receptionists often juggle multiple tasks such as greeting visitors, managing high call volumes, and coordinating appointments, which can make time management a challenge. Additionally, they may encounter situations requiring them to handle sensitive information or interact with individuals from various backgrounds, sometimes in high-pressure environments. Developing strong organizational skills, maintaining professionalism, and staying calm under pressure are key to managing these challenges effectively. Collaborating closely with administrative teams and utilizing digital scheduling tools can also help streamline daily responsibilities.

What is the difference between State Receptionist vs County Receptionist?

AspectState ReceptionistCounty Receptionist
CredentialsHigh school diploma; some roles may require administrative certificationsHigh school diploma; similar certifications often accepted
Work EnvironmentState government offices, agenciesCounty government offices, local agencies
Employer & IndustryState agencies, departmentsCounty offices, local government departments
Search & Comparison IntentCompare roles within state governmentCompare roles within county government

State Receptionists and County Receptionists both handle front-desk duties in government settings, often requiring similar credentials and working in government offices. The main difference lies in their jurisdiction: state receptionists serve state agencies, while county receptionists work in local government offices. Both roles focus on greeting visitors, answering calls, and administrative support, but their specific responsibilities may vary based on the agency size and scope.

Which state receptionist job pays the most?

The highest-paying state receptionist jobs are typically found in states with higher average wages, such as California, New York, and Massachusetts. Salaries can vary based on industry, experience, and location, with some positions offering additional benefits or bonuses for specialized skills or certifications. Overall, metropolitan areas tend to offer higher compensation for receptionist roles compared to rural regions.
State Receptionist jobs near you
Infographic showing various State Receptionist job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Receptionist - State Farm Agent Team Member

Sun Prairie, WI • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

$36K - $50K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.

  • Manage appointment scheduling and office communications.

  • Assist in handling incoming inquiries, maintaining customer records, and supporting the team with administrative tasks.

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,566 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:
  • Company parties
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Paid time off

ROLE DESCRIPTION:Andy Eyers State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities:
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Qualifications:
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $36,000.00 - $50,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Andy Eyers - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Andy Eyers - State Farm Agent!
About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Sun Prairie.
  • Additional languages spoken: Hmong

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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