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1. Ensures the satisfaction of all users of the department's services, both internal and external and seeks to continually improve customer service and satisfaction.

2. Performs clinical testing in conformance with all the Laboratory procedures and physician orders in any of the Laboratory areas assigned; Blood Bank, Serology, Coagulation, Hematology, Chemistry, Special Chemistry, Urinalysis, Clinical Microscopy and Microbiology.

3. Maintains proficiency in all areas of Laboratory assigned.

4. Prepares reagents, standards, controls, stains and culture media as necessary.

5. Performs instrument troubleshooting as necessary and preventive maintenance as scheduled.

6. Accurately transcribes completed test data for reporting.

7. Makes recommendations for improvements in quality and/or efficiency to the immediate supervisor.

8. Assists section supervisor.

     Serves as a technical reference in the supervisor's absence.

     Participates in the competency assessment as appropriate.

9. Assists the Section Supervisor in the maintenance of the Quality Control program to include:

     Troubleshoot and approval primary rule failures

     Verification of QC methods; new and periodic

     Review of daily and periodic QC data

     Review of reagent and maintenance QC

     Collect and summarize monthly statistical data

10. Participates in the test validations, instrument interfaces and other laboratory information systems projects.

11. Assists Section Supervisor in maintaining assigned Procedure Manuals in compliance with CAP and NCCLS standards and review the manuals as necessary and at least annually.

12. Performs functions of the LST job descriptions as needed to include:

     All data processing functions

     Answers phones

     Verifies in-coming specimens with courier

     Prepares specimens for shipment to intra-system sites and references labs; makes necessary arrangements for transportation.

13. Practice efficient and economical use of laboratory supplies; checks the inventory, orders supplies and restocks upon arrival.

14. Participated in teaching practical and theoretical principles of test procedures to new hires and students.

15. Obtains appropriate blood specimens from patients of all ages.

16. Maintains confidentiality of information deemed confidential.

17. Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients.

18. Maintains work benches, testing areas and other work areas in a clean, sanitary and free of clutter condition for the safety of patients, guests and staff.

19. Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise and comply with contact hour requirements as defined and approved by the ASCP or NCA.

20. Has the ability to learn and perform new procedures established in the clinical laboratory.

21. Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans.

22. Performs other work related duties and activities as assigned or requested.
 

MLT, Grade 13:

• Associate's degree in science (copy of degree or transcript required) and completion of an approved Medical Laboratory Technology internship program.

• Registration as a Medical Laboratory Technician with the ASCP or NCA.

MT (ASCP Eligible), Grade 14:

• B.S. degree or higher in Medical Lab Science, Medical Technology, Biology, Microbiology, Chemistry (copy of degree or transcript required) and one-year internship in ASCP program or other work experience accepted by ASCP, NCA, AACC, or ASM (High school diploma or transcript required).

MT (ASCP), Grade 16:

• B.S. degree as above (copy of degree or transcript required) and completion of an approved Medical technology internship program and registration as a Medical Technologist with the ASCP or NCA.