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DigitalOcean

Director, Startup Ecosystem

As the Director of the Startup Ecosystem, you will shape and deliver strategies to engage with venture-backed startups and lead the Startups Program to enhance DigitalOcean's growth in the AI sector.

startup

Intern

Beverly Hills, CA

$17.25 - $23/hr

Then let's talk ASAP about: ...interning (on- or off-site) ...consulting ...working ...and/or co-founding a startup Send your bio, URLs, and/or CV...or just send a note saying hello

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Infographic showing various Startup Jobs job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Startup Scale Program Manager, Startup Scale Programs

Startup Scale Program Manager, Startup Scale Programs

Amazon

Seattle, WA

Full-time

Posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,962 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Web Services (AWS) is seeking a talented, driven, and detail-oriented Program Manager to join the Startup Acquisition & Customer Experience (ACE) team. Our organization is responsible for driving adoption of the AWS platform by startups around the world through scale programs that serve thousands of partners and their portfolio companies.
In this role, you will own and operate large-scale startup programs end-to-end - driving process automation using AI tools, executing data-driven engagement strategies, and delivering measurable business impact. You will work at the intersection of program operations, technology, partners, and stakeholder coordination to ensure AWS remains the cloud platform of choice for startups globally.
This is a unique opportunity to shape how AWS engages with the startup investor ecosystem (VCs, accelerators, incubators) at scale

You will also play a key role in driving AWS cloud growth opportunities through programmatic engagement, referral motions, and AI-powered enablement workflows.
Key job responsibilities
Own end-to-end program operations for scale startup programs, including onboarding workflows, campaign management, performance monitoring, and business reviews.
Design and execute scale engagement motions (webinars, newsletters, office hours, partner communications) using data-driven prioritization and salesforce campaign management.
Scale cloud migration programs by driving referral motions into AI migration experiences, coordinating with Operations on partner tooling, and enabling consulting partners to launch migration opportunities.
Serve as human-in-the-loop for AI-driven partner engagement workflows - monitoring automated outreach, triaging escalations, and ensuring quality across high-volume partner communications.
Design, build, and iterate AI-powered operational workflows to automate application triage, partner communications, data scoring, and reporting - reducing manual execution while insisting on the highest standards.
Drive measurable business impact through credit program management, financial analysis, signup growth, and partner performance metrics.
Collaborate cross-functionally with Sales, Business Development, Product, Marketing, Finance, and Partner teams to align program execution with organizational goals.
Drive process innovation and continuous improvement - identify automation opportunities, build scalable solutions, and document operational playbooks.
A day in the life
You will start your day reviewing automated application pipelines and partner performance dashboards. You might triage new provider applications using AI-assisted scoring, then shift to preparing a webinar. In the afternoon, you could be analyzing partner performance, drafting partner communications, or collaborating with engineering on a new automation workflow

You are empowered to make decisions that leverage cash and credits offers to maximize global startup customer acquisition, growth, and retention.
About the team
The Startup Scale Programs team enables adoption of AWS across the world's startups through scale programs. We manage relationships with thousands of investors, accelerators, and B2B partners who bring their startups to AWS and provide these startups with exclusive offers. Our team operates at the forefront of AI-powered program management - using automation to deliver personalized experiences while maintaining the highest quality bar.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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