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Starbucks General Manager Jobs in Raleigh, NC (NOW HIRING)

Starbucks

General Manager I

Cary, NC · On-site

$52K - $60K/yr

The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M.

Taco Bell - Luihn VantEdge Partners

Shift Lead

Durham, NC · On-site

$16.25 - $17.25/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Garner, NC · On-site

$16 - $17/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Raleigh, NC · On-site

$16.50 - $17.50/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Raleigh, NC · On-site

$16.50 - $17.50/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Cary, NC · On-site

$16.50 - $17.50/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks McDonald's Crew/Shift Supervisor Hourly Hospitality Manager Production Supervisor ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Raleigh, NC · On-site

$16.50 - $17.50/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Oxford, NC · On-site

$16 - $17/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Durham, NC · On-site

$16 - $16.50/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Raleigh, NC · On-site

$16.50 - $17/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Apex, NC · On-site

$17.25 - $18.25/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

Taco Bell - Luihn VantEdge Partners

Shift Lead

Clayton, NC · On-site

$16.50 - $17.50/hr

Opportunities to advance into Assistant or Restaurant General Manager roles What We'll Count On You ... Starbucks • McDonald's • Crew/Shift Supervisor • Hourly Hospitality Manager • Production ...

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All JobsStarbucks General JobsStarbucks General Manager JobsStarbucks General Manager Jobs in Raleigh, NC

Starbucks General Manager information

See Raleigh, NC salary details

$22.4K

$55.7K

$107.9K

How much do starbucks general manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for starbucks general manager in Raleigh, NC is $55,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $58,800.00 per year, depending on experience, location, and employer.

What does a Starbucks General Manager do?

A Starbucks General Manager oversees the daily operations of a Starbucks store, ensuring excellent customer service and efficient business performance. They are responsible for hiring and training staff, managing inventory, meeting sales targets, and maintaining store standards. General Managers also handle budgeting, scheduling, and compliance with company policies. Their leadership is key to fostering a positive work environment and delivering the Starbucks experience to customers.

How does a Starbucks General Manager typically collaborate with district managers and store partners to achieve business goals?

As a Starbucks General Manager, you’ll regularly work with your district manager to align store performance with broader company objectives, such as sales targets, customer satisfaction, and operational efficiency. You’ll also lead and mentor your team of store partners, ensuring they are motivated, well-trained, and engaged in delivering high-quality customer experiences. Collaboration includes holding team meetings, providing feedback, and implementing company initiatives, all while fostering a positive store culture. This role requires strong communication and organizational skills, as you’ll often balance daily store operations with strategic planning and cross-functional projects.

What are the key skills and qualifications needed to thrive as a Starbucks General Manager, and why are they important?

To thrive as a Starbucks General Manager, you need strong leadership abilities, retail management experience, and a solid understanding of business operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and Starbucks-specific operational procedures is typically required. Exceptional communication, problem-solving, and team-building skills help foster a positive work environment and ensure high customer satisfaction. These skills and qualities are essential for driving store performance, maintaining brand standards, and leading successful teams in a fast-paced retail setting.

What is the difference between Starbucks General Manager vs Starbucks Store Supervisor?

AspectStarbucks General ManagerStarbucks Store Supervisor
Required CredentialsHigh school diploma; management experience; sometimes college degreeHigh school diploma; retail or customer service experience
Work EnvironmentOversees entire store operations, manages staff, handles budgetsSupervises daily store activities, supports staff, ensures customer satisfaction
Employer & Industry UsageCommonly used in Starbucks locations, retail managementUsed in Starbucks stores, retail customer service roles

The Starbucks General Manager is responsible for overall store management, including staffing, sales, and operations, requiring more experience and broader responsibilities. The Store Supervisor supports daily operations and staff, focusing on customer service and team supervision. Both roles are essential in Starbucks but differ mainly in scope and level of responsibility.

Is Starbucks General Manager a good job?

A Starbucks General Manager is responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. The role typically offers competitive pay, benefits, and opportunities for advancement, but also involves long hours and high responsibility. Overall, it can be a rewarding position for those with leadership skills and retail experience.
Infographic showing various Starbucks General Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $55,706 per year, or $26.8 per hour.

General Manager I

Cary, NC • On-site

Starbucks
Food Services and Drinking Places • 10K+ employees
Learn more about Starbucksexternal

$52K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Starbucks rating

6.7

Company rating: 6.7 out of 10

Based on 3,650 frontline employees who took The Breakroom Quiz

Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.
Purpose:
The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions and is responsible for the overall success of the restaurant.
Essential Functions:
Open and Close
  • Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements

Staffing/Deployment
  • Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
  • Deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility.
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
  • Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
  • Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
  • Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
  • Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
  • Ensures that the company has most current contact information for all associates working in the restaurant.

Product Availability/Working Equipment
  • Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
  • Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.
  • Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.
  • Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.
  • Participates and manages company response to NSF and other audits
  • Minimizes waste, records as needed and participates in food donation program.

Brand Knowledge/Proficiency
  • Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary
  • Embraces technology and inspires employees to understand and adopt new technologies implemented by the company
  • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards
  • Develops and implements creative strategies to increase revenue

Visual/Vibe/Appeal
  • Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
  • Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
  • Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed.

Safety
  • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
  • Holds Managers accountable for ensuring all safety standards are understood and followed
  • Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements.
  • Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety

Reporting relationship and other important information
  • The GMI position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests.
  • The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location.
  • The GMI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. Generally speaking, restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.
  • Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement for each of these roles
  • Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities
  • Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals

Additional Information:
To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

What Starbucks employees say

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About Starbucks

Sourced by ZipRecruiter

Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves. It is one of the largest coffeehouse chains in the world. Starbucks was founded in Seattle, Washington in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker. The company's initial focus was on selling whole coffee beans and coffee-making equipment. Over the years, Starbucks has expanded its operations and become known for its distinctive coffeehouse atmosphere and high-quality coffee products. The company offers a wide range of beverages, including various coffee-based drinks, teas, hot chocolates, and other specialty drinks. Starbucks also serves a variety of food items such as pastries, sandwiches, salads, and snacks. One of the key factors that set Starbucks apart from other coffee chains is its commitment to providing a unique customer experience. Starbucks locations are designed to be comfortable and welcoming, often featuring cozy seating areas and free Wi-Fi access. The company aims to create a "third place" between home and work where customers can relax, socialize, or work while enjoying their favorite beverages. One of the key factors that set Starbucks apart from other coffee chains is its commitment to providing a unique customer experience. Starbucks locations are designed to be comfortable and welcoming, often featuring cozy seating areas and free Wi-Fi access. The company aims to create a "third place" between home and work where customers can relax, socialize, or work while enjoying their favorite beverages. One of the key factors that set Starbucks apart from other coffee chains is its commitment to providing a unique customer experience. Starbucks locations are designed to be comfortable and welcoming, often featuring cozy seating areas and free Wi-Fi access. The company aims to create a "third place" between home and work where customers can relax, socialize, or work while enjoying their favorite beverages. In addition to its traditional coffeehouses, Starbucks has expanded its brand to include different store formats. This includes drive-thru locations, express stores, and even upscale Reserve Roasteries and Reserve Bars that offer a more immersive coffee experience. Starbucks is also known for its ethical sourcing practices. The company has implemented programs such as Coffee and Farmer Equity (C.A.F.E.) Practices, which promote environmentally friendly and socially responsible coffee production. Starbucks has a commitment to ethically sourcing its coffee beans and has made efforts to support sustainable farming practices and improve the livelihoods of coffee farmers. The Starbucks brand has a global presence, with thousands of stores in countries around the world. It has become a symbol of premium coffee and a popular destination for coffee lovers worldwide. The company's success has made it an iconic brand and a significant player in the global coffee industry.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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