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Standup Wireless Customer Service Jobs in Indiana

Round Room

Customer Retention & Sales Specialist

Fishers, IN · On-site

$13.25 - $18.25/hr

Sell wireless products and services when the opportunity presents itself * Maintain callbacks, follow-ups, and accurate CRM documentation * Track daily productivity and participate in team huddles ...

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Standup Wireless Customer Service information

What is the difference between Standup Wireless Customer Service vs Call Center Representative?

AspectStandup Wireless Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; communication skills; sometimes specific certifications
Work EnvironmentOffice or remote; telecommunications industryCall centers; various industries including telecom, retail, tech
Employer & Industry UsageTelecommunications providers like Standup WirelessMultiple industries; often in telecom, retail, tech sectors
Common Search & Comparison IntentUnderstanding roles within telecom customer supportComparing customer service roles across industries

Standup Wireless Customer Service representatives focus on supporting customers specifically for the Standup Wireless telecom provider, often working in a telecom-specific environment. Call Center Representatives have a broader scope, working across various industries and companies. Both roles require strong communication skills and customer service experience, but their industry focus and work settings differ.

What is a Standup Wireless Customer Service associate?

A Standup Wireless Customer Service associate is a frontline employee responsible for assisting customers with account inquiries, technical issues, and service plans. They typically work in call centers or retail environments, using communication skills and product knowledge to resolve customer concerns efficiently.
What job categories do people searching Standup Wireless Customer Service jobs in Indiana look for? The top searched job categories for Standup Wireless Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Standup Wireless Customer Service jobs? Cities in Indiana with the most Standup Wireless Customer Service job openings:
Standup Wireless Customer Service jobs near you

Wireless Retail Sales Representative

Crown Wireless

Noblesville, IN • On-site

$12 - $14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Wireless Retail Sales Representative - No Sales Experience Required!
Cricket by Crown Wireless
Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly and quarterly contests.
In this role, you will earn between $12.00 and $14.00 an hour when you combine your hourly rate and commission.
Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.
Join a fast-growing team where you can build skills, have fun and grow your career.
The Role:
As a Wireless Retail Sales Representative, you will be on the front lines helping customers find the perfect phone, plan and accessories. If you enjoy interactive technology, working in a busy environment, and can educate consumers on Cricket Wireless' family of products, then we want to speak with you!
We Offer:
  • Uncapped commissions, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:
  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.

Requirements:
  • Ability to stand for extended periods and work flexible hours, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Attendance at off-site events during and after business hours required.
  • Effective at balancing the customer experience while achieving performance goals.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Strong communication skills with the ability to explain all products we offer clearly.
  • Enjoy working in a team environment & engaging with consumers. You must be enthusiastic and have the drive needed to complete sales.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Ability to use reliable personal transportation to make daily bank runs to submit deposits as needed.
  • Must be at least 18 years of age.
  • Must be able to pass background check.
  • Must have a fully functioning smartphone on your first day of work.

Come join our team and learn how to be an outstanding Wireless Retail Sales Representative in an environment that is designed to help you grow. This is a great launchpad job to learn sales, customer service and professional habits that will serve you for a lifetime!
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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