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Stakeholder Manager Jobs in Tennessee (NOW HIRING)

Workplace Project Manager

Nashville, TN · On-site

$130K - $180K/yr

Manage project budgets, schedules, risks, documentation, and stakeholder communications. * Coordinate architects, engineers, contractors, furniture vendors, technology providers, landlords, brokers ...

Senior Product Manager

Memphis, TN · On-site

$110 - $160/hr

Strong communication and stakeholder management skills with the ability to influence without authority * Ability to break down ambiguous problems into structured, actionable plans * Demonstrated ...

Combines excellent project management discipline with creative thinking, strong stakeholder management, and automation to eliminate manual work so the team can focus on building relationships and ...

Combines excellent project management discipline with creative thinking, strong stakeholder management, and automation to eliminate manual work so the team can focus on building relationships and ...

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Showing results 1-20

Stakeholder Manager information

See Tennessee salary details

$22.2K

$54K

$105.3K

How much do stakeholder manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for stakeholder manager in Tennessee is $54,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $62,200.00 per year, depending on experience, location, and employer.

What is a stakeholder manager?

Stakeholder managers are professionals responsible for identifying, engaging, and maintaining positive relationships with individuals or groups who have an interest in or are affected by a project, organization, or business initiative. Their main role is to ensure that stakeholders’ needs, expectations, and concerns are understood and addressed throughout the project lifecycle. This often involves regular communication, conflict resolution, and collaboration to achieve mutually beneficial outcomes. Stakeholder managers play a key role in the success of projects by fostering trust and cooperation among all parties involved.

How does a stakeholder manager typically balance the differing priorities of multiple stakeholders in a project?

A Stakeholder Manager is often tasked with navigating the diverse interests and expectations of various internal and external parties. This involves proactive communication, regular stakeholder analysis, and prioritization based on project objectives and organizational goals. Successful Stakeholder Managers use negotiation and conflict-resolution skills to find common ground and ensure that all voices are heard while keeping the project on track. They also document agreements and maintain transparency to build trust and foster long-term relationships.

What are the key skills and qualifications needed to thrive as a stakeholder manager, and why are they important?

To excel as a Stakeholder Manager, you need strong relationship management, project management expertise, and a background in business or communications, often supported by a relevant degree. Proficiency with CRM systems, stakeholder mapping tools, and project management software like Microsoft Project or Asana is common. Exceptional interpersonal skills, emotional intelligence, and persuasive communication set top performers apart in this role. These capabilities are vital for building trust, aligning interests, and ensuring project success through effective stakeholder engagement.

What is the difference between Stakeholder Manager vs Project Manager?

AspectStakeholder ManagerProject Manager
Primary FocusManaging relationships with stakeholdersPlanning and executing projects
Required SkillsCommunication, negotiation, relationship managementScheduling, budgeting, risk management
Work EnvironmentClient interactions, cross-department collaborationProject teams, timelines, deliverables
CertificationsStakeholder management, communication certificationsPMP, PRINCE2

While both roles involve coordination, the Stakeholder Manager primarily focuses on building and maintaining relationships with stakeholders, ensuring their needs are met. The Project Manager oversees project execution, managing timelines, resources, and deliverables. Understanding these differences helps organizations assign the right responsibilities to each role.

Infographic showing various Stakeholder Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,026 per year, or $26 per hour.

Director of Stakeholder Support

Gallatin, TN • On-site


Servpro Industries, LLC

6.0

Company rating: 6.0 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

22nd of 60 rated cleaning companies

Respectful managers


Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

What we offer

  • Excellent health benefits plan, which includes medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time-off and paid holidays
  • Paid parental leave
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

Job Summary

The Director of Stakeholder Support oversees three integrated pillarsFranchise Support, Client Support, and Inside Salesto optimize performance across our Commercial and Insurance National Accounts programs. This role designs and scales processes, orchestrates cross-functional collaboration (Sales, Operations, Legal, Finance, Technology), and delivers measurable outcomes including franchise program participation, client satisfaction and retention, compliance, and profitable revenue growth.

This role requires a dynamic leader with a passion for operational excellence, innovation, and stakeholder success in a fast-paced environment.

You will

Franchise Support

Enable franchise success across all aspects of National Accounts programs, from onboarding to ongoing execution.

  • Develop and maintain a scalable franchise support model.
  • Own and improve program documentation and intranet resources (structure, usability, version control, search).
  • Establish and enforce job file audit standards; perform audits and collaborate on remediation and improvement plans
  • Partner with Operations, Accounting, and Client Support to resolve billing disputes and unapplied payments; identify root causes to prevent recurrence.
  • Triage technology and workflow questions; coordinate with CX/Tech on issue resolution and enhancements.
  • Maintain a closed-loop issue resolution system with SLA tracking and VOC measurement.
  • Collaborate with Client Support to ensure seamless stakeholder experience.

Client Support

Strengthen client retention, growth, and satisfaction through performance monitoring, issue resolution, business reviews, and onboarding excellence.

  • Build account performance monitoring cadence (dashboards, scorecards, tiering) to inform Account Managers and leadership.
  • Drive account scoring and tiering standards linked to service levels and playbooks.
  • Partner with Account Managers to deliver impactful Quarterly Business Reviews (QBRs).
  • Lead Salesforce governance for National Accounts, including adoption, data standards, dashboards, and training.
  • Manage new client onboarding: RFPs, deal vetting, contracting, insurance/compliance, kickoff communications, and program bulletins.
  • Maintain a central repository for agreements and lifecycle status.
  • Collaborate with Franchise Support to ensure an integrated client and franchise experience.

Inside Sales

Lead the inside sales function for target and existing accounts below the threshold of dedicated Account Managers, focusing on acquisition, retention, and growth.

  • Establish systems and processes to support scalable inside sales operations.
  • Define segmentation rules and engagement models with clear cadences, SLAs, and playbooks.
  • Develop inbound/outbound scorecards and funnels for account acquisition and growth.
  • Implement structured activity management, sequencing, and objection handling.
  • Set and manage performance targets, compensation plans, pipeline health, and forecast accuracy.

You have

  • Minimum 7 years of franchise or field operations experience.
  • 5+ years of stakeholder support experience, ideally in a federated or distributed model.
  • Proven experience establishing and leading support functions in complex environments.
  • Demonstrated success in leading and transforming teams.
  • Exceptional communication, collaboration, and cross-functional leadership skills.
  • Strong execution and results orientation in fast-paced settings.
  • Proficiency with Microsoft Office and CRM platforms (Salesforce preferred).
  • Ability to communicate clearly and professionally in writing and verbally with employees, clients, and partners.
  • Ability to occasionally travel as required for business needs.

Education

  • Bachelor's in business or related job experience
  • Certifications in Industry Software preferred

About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.


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