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Job Summary

As the eCommerce Account Manager for Walmart.com and SamsClub.com, you will own the commercial performance and execution of assigned Medline product divisions across both digital platforms. You will be responsible for driving profitable growth through disciplined account management, strong cross-functional coordination, and trusted partnerships with Walmart and Sam's Club stakeholders.
In this role, you will manage the business end-to-end - from setting the annual plan to executing daily priorities. You will work closely with Walmart.com merchants, Sam's Connect and Walmart Advertising teams, and external agency partners to optimize assortment, pricing, promotions, content, and media performance. Internally, you will act as the central point of coordination across Sales Strategy, Product Management, Performance Marketing, Inventory, Operations, and Customer Operations to ensure plans are executed accurately and on time.
You will spend significant time analyzing performance, identifying opportunities for growth, and solving problems. Using sales data, customer insights, category trends, and competitive intelligence, you will proactively identify risks and upside opportunities related to share growth, discoverability, content quality, in-stock position, and profitability. You will translate those insights into clear action plans and lead execution across teams.
You will be accountable for forecasting, P&L performance, and financial discipline for your portfolio. This includes managing customer funding, promotional investments, and product mix to drive profitable growth while maintaining strong service levels and operational excellence. You will partner closely with supply chain and operations to support demand planning, inventory health, new item launches, and fulfillment performance.
You will regularly communicate results and performance to internal leadership through scorecards, forecasts, and business updates, translating complex data into clear insights and recommendations. You will also lead quarterly business reviews with Walmart.com and SamsClub.com, presenting performance, opportunities, and forward-looking strategies grounded in data and mutual value creation.
Success in this role means taking full ownership - not just reporting what happened, but anticipating what's next. You will balance strategic thinking with hands-on execution, thrive in a fast-paced and evolving retail environment, and play a critical role in strengthening Medline's competitive position and long-term growth within Walmart and Sam's Club eCommerce.

Job Description

MAJOR RESPONSIBILITIES

• Develop influential relationships with online merchants and other key decision makers and related channel partners. Provide leadership on account service needs that occur daily to ensure timely execution and follow-up of all activities.

• Formulate and execute annual sales, digital marketing, and promotional strategies/plans for Walmart and Sam's Club; focus on product offering, promotional plans, digital marketing, pricing/programming, online discoverability, content optimization, and online ratings & reviews. Responsible for accurate sales forecast and sales attainment.

• Lead comprehensive analysis of business growth opportunities, potential avenues for share growth, and evaluate competitor and market dynamics / trends as input to strategic plans. Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and gross margin.

• Work hand in hand with supply chain and operations for forecast planning, in stock positions, new product roll outs, and fulfillment excellence overall.

• Create and communicate performance and key metric scorecards. Generate accurate forecasts on a monthly basis and provide meaningful insights on customer and market performance to increase sales and share.

• Actively work and participate cross-functionally with the Sales Strategy, Product Management, Performance Marketing, Inventory Management, and Customer Operations Teams to ensure appropriate support for the business is actively provided.

• Develop and foster partnership with stakeholders within account to drive category growth and create mutual value for customers and for Medline.

• Responsible for planning and conducting quarterly business reviews with customers.

• Drive sales profitably by optimizing financial performance through strong P&L management, product division mix, customer funding budgets, and continuous value analysis and improvement.

MINIMUM JOB REQUIREMENTS

Education

• Bachelor's degree.

Work Experience

• At least 3-5 Years of relevant eCommerce account management experience.

Knowledge / Skills / Abilities

• Seller Central, Walmart and Sam's Club Advertising, Stackline, Nielson, IRI, CommerceIQ

PREFERRED JOB REQUIREMENTS

Education

• Bachelor's degree in Sales, Marketing, Business Management, Customer Relationship Management, Communications, Business Administration or any other related field preferred.

Work Experience

• 5 or more years of eCommerce commercial (sales or marketing) experience with exposure to Amazon retail environments.

• 1-3 years of eCommerce Analyst experience, with exposure to Walmart.com selling and merchandising.

Knowledge / Skills / Abilities

• Ability to change behaviors by influencing, developing, motivating and inspiring people to create right working environment.

• Ability to think within broadly defined policies, principles and specific objectives.

• Strong communication and interpersonal skills with aptitude in building relationships with internal and external stakeholders.

• Understanding of digital eCommerce and advertising retail environment.

• Experience managing portfolio of Walmart.com, Sams.com, and other eCommerce retailers.

• Experience of working in a consultative capacity/approach to provide solutions based on customer needs.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$79,000.00 - $119,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.