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Sports Ticketing Jobs in Washington (NOW HIRING)

Events DC

Ticket Seller

Washington, DC · On-site

This position is expected to work cohesively with all employees of the Sports and Entertainment ... ticketing system to sell tickets for Events DC events. • Problem-solve by effectively ...

Events DC

Ticket Seller

Washington, DC

This position is expected to work cohesively with all employees of the Sports and Entertainment ... Ability to develop a growing knowledge of Ticketmaster and other ticketing platforms, including but ...

D.C. United

Manager, New Business

Washington, DC · On-site

$105K - $115K/yr

... join our ticketing leadership team as Manager of New Business Sales. This role is ideal for a sales professional with a proven track record in sports who's ready to take the next step: leading ...

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Sports Ticketing information

What is a sports ticketing?

A Sports Ticketing job involves managing the sale, distribution, and customer service aspects of tickets for sporting events. Professionals in this role handle ticket reservations, pricing strategies, and seating arrangements while ensuring a smooth purchasing experience for fans. They may work for sports teams, stadiums, or ticketing agencies and use specialized software to manage sales and attendance data. Strong customer service, communication, and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in sports ticketing, and why are they important?

To thrive in Sports Ticketing, you need strong organizational skills, attention to detail, and a solid understanding of ticketing processes, often backed by experience or education in sports management or customer service. Familiarity with ticketing software such as Ticketmaster, Paciolan, or other CRM and point-of-sale systems, as well as knowledge of digital ticket platforms, is essential. Exceptional customer service skills, clear communication, and the ability to troubleshoot quickly help set candidates apart. These competencies ensure accurate sales, smooth event entry, and high levels of customer satisfaction in a fast-paced, high-volume environment.

What does a sports ticketing do?

In a Sports Ticketing role, your day-to-day tasks often include processing ticket sales, handling customer inquiries, managing guest lists, and resolving any ticket-related issues or discrepancies. You will also coordinate with event organizers, box office staff, and IT teams to ensure seamless integration between ticketing systems and venue access. Expect to handle both in-person and online ticketing channels, depending on the organization. Attention to deadlines, especially around game days or major events, is crucial as these can be high-traffic periods requiring quick and accurate service.

What are popular job titles related to Sports Ticketing jobs in Washington? For Sports Ticketing jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Sports Ticketing jobs in Washington look for? The top searched job categories for Sports Ticketing jobs in Washington are:
Sports Ticketing jobs near you
Infographic showing various Sports Ticketing job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Event Staff: Ticket Seller (Part-Time/Seasonal)

Monumental Sports & Entertainment

Fairfax, VA • On-site

$15/hr

Part-time

Re-posted 10 days ago

Job description

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE's portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL's Washington Capitals, NBA's Washington Wizards, WNBA's Washington Mystics, NBA G League's Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.
Rooted in the nation's capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people.
Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you.
Position Overview: Box Office Ticket Sellers are responsible for providing customer service to all EagleBank Arena (EBA) guests. This position will provide event knowledge, process ticket transactions, and provide general building information for the 2026-27 Event Season.
Are you customer service oriented, tech savvy, professional, and enjoy working on a team? We'd love to hear from you!
Responsibilities:
  • Answer questions pertaining to ticketing for upcoming events.
  • Use Ticketmaster software system to sell tickets, process payment, and deliver mobile tickets.
  • Provide technical support with mobile ticketing, walking customers through how to access their tickets.
  • Answer general questions about the venue including entrances, concession options, restrooms, and parking.
  • Assist customers in need of accessible seating, explaining their seating options and how to navigate through the venue.
  • Other duties as assigned.
Minimum Qualifications:
  • High school graduate or equivalent.
  • Experience providing outstanding customer service, cash handling, and able to work in a dynamic and fast paced environment.
  • Bilingual and multi-lingual applicants are strongly encouraged to apply.
  • Strong interpersonal, written, and verbal communication skills.
  • Good problem solving skills and the ability to work as a team member.
  • 18 years of age or older.
  • Flexibility to work evenings, weekend, and holidays as needed.

Pay Rate: $15.00 USD/hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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