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Sports Ticketing Jobs in Alabama (NOW HIRING)

United Soccer League (USL)

$15.50 - $19.50/hr

... sport management experience in a professional sports league setting. By working on various ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...

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Sports Ticketing information

What is a sports ticketing?

A Sports Ticketing job involves managing the sale, distribution, and customer service aspects of tickets for sporting events. Professionals in this role handle ticket reservations, pricing strategies, and seating arrangements while ensuring a smooth purchasing experience for fans. They may work for sports teams, stadiums, or ticketing agencies and use specialized software to manage sales and attendance data. Strong customer service, communication, and problem-solving skills are essential for success in this field.

What does a sports ticketing do?

In a Sports Ticketing role, your day-to-day tasks often include processing ticket sales, handling customer inquiries, managing guest lists, and resolving any ticket-related issues or discrepancies. You will also coordinate with event organizers, box office staff, and IT teams to ensure seamless integration between ticketing systems and venue access. Expect to handle both in-person and online ticketing channels, depending on the organization. Attention to deadlines, especially around game days or major events, is crucial as these can be high-traffic periods requiring quick and accurate service.

What are the key skills and qualifications needed to thrive in sports ticketing, and why are they important?

To thrive in Sports Ticketing, you need strong organizational skills, attention to detail, and a solid understanding of ticketing processes, often backed by experience or education in sports management or customer service. Familiarity with ticketing software such as Ticketmaster, Paciolan, or other CRM and point-of-sale systems, as well as knowledge of digital ticket platforms, is essential. Exceptional customer service skills, clear communication, and the ability to troubleshoot quickly help set candidates apart. These competencies ensure accurate sales, smooth event entry, and high levels of customer satisfaction in a fast-paced, high-volume environment.

What are popular job titles related to Sports Ticketing jobs in Alabama?

For Sports Ticketing jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Sports Ticketing jobs in Alabama look for?

The top searched job categories for Sports Ticketing jobs in Alabama are:

Sports Ticketing jobs near you
Infographic showing various Sports Ticketing job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 29% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Assistant Director, Ticket Operations

Auburn University

Auburn University, AL • On-site

$36K/yr

Full-time

Posted 13 days ago

Auburn University rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

515th of 622 rated colleges and universities

Job description

Overview
Join Auburn Athletics in a fast-paced ticketing role where you'll help drive the fan experience!
Auburn Athletics is excited to begin the search for an Assistant Director, Ticket Operations! This role aids in managing and leading the athletic department's ticketing operations (Football, Men's & Women's Basketball, Gymnastics, Baseball and Softball). Responsibilities include customer service, game-day operations, sport-specific ticketing operations, back-office ticketing software and technology management, and conflict resolution. This individual aids in the selection and training of all student interns. All operations must be completed in compliance with the Tigers Unlimited priority system, University Auditing, State, National Collegiate Athletic Association (NCAA), and Southeastern Conference (SEC) policies and procedures.
Responsibilities
  • Aids in the day-to-day operation of the ticket office including daily customer service work, overall supervision of ticket office personnel, and gameday operations for all sports.
  • Responsible for assisting patrons on the phone, in person, as well as through email communications, including the general ticket office email account.
  • Serves as first line of supervision beyond part-time staff and student employees.
  • Manages all facets of ticket operations for select sport(s) including ticket allocation, seat changes, set up, and ticket printing & delivery. Manages post-season ticket operations for select sport(s) and events.
  • Aids in the resolution of customer complaints or problems for donors, athletic coaches and staff, Auburn faculty and staff, alumni, public ticket purchasers, and other assorted groups.
  • Works in conjunction with Tigers Unlimited, Ticket Sales, Marketing, and Communications on ticket sales plans, strategy, and timelines.
  • Aids in all reporting, requests, and Equerry reports regarding select sports.
  • Aids in the screening, hiring, and training of ticket office student interns.
  • Travels to select events to administer and distribute player, coach, and administrator tickets and will call.
  • Responsible for compliance with all state, University, National Collegiate Athletic Association (NCAA), and Southeastern Conference (SEC) rules regarding ticket sales and distribution.

Qualifications
  • Bachelor's degree
  • 2 years of experience in ticketing operations or customer service.

Desired Qualifications:
  • Experience in intercollegiate or professional sports ticket sales or operations is desired.

Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
8/10/2026

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