Sports Card Box Breaker Jobs (NOW HIRING)

The Co-Host / Sales Support assists Breakers during live sports card & TCG streams by managing behind-the-scenes operations, inventory, customer engagement, documentation, and show logistics. This role is responsible for helping each stream run efficiently and accurately while allowing the Breaker to remain focused on hosting, selling, and engaging with the audience.

Co-Hosts should have strong organizational skills, attention to detail, knowledge of sports cards and the hobby, and the ability to work effectively in a fast-paced live-streaming environment.

Key Responsibilities:

Live Stream Support

• Assist Breakers throughout live shows to maintain an organized, efficient, and seamless stream.
• Prepare and organize products, supplies, equipment, and materials needed for upcoming breaks.
• Anticipate upcoming breaks and ensure products are staged and ready to minimize downtime between streams.
• Support Breakers with product information, pricing, organization, and other operational needs throughout the show.
• Maintain a clean and organized streaming area that allows the Breaker to remain focused on hosting and selling.

Inventory Handling & Fulfillment Preparation

• Properly identify and tag high-value cards and other notable hits according to company procedures.
• Ensure cards valued at $500 or more are clearly identified so appropriate shipping requirements can be applied.
• Clearly communicate any special handling or shipping instructions to the Fulfillment and Shipping teams.
• Accurately label break bins with the appropriate Breaker information and stream date.
• Review labeling and card handling information for accuracy before products move to the next stage of fulfillment.

Stream Documentation & Recordkeeping

• Maintain organized digital records for each Breaker and stream date in accordance with company file management standards.
• Accurately update spreadsheets with sales information, box counts, break details, customer information, and other required stream data.
• Maintain real-time records throughout streams when required.
• Review documentation for accuracy and completeness before the conclusion of each show.
• During shows, accurately record teams and customers associated with card hits and maintain required sales and break documentation.

Customer Engagement

• Engage with customers through live chat while following the direction and energy of the Breaker.
• Answer common customer questions regarding products, breaks, teams, purchasing, and stream operations.
• Assist with chat moderation and help maintain a positive, engaging, and professional environment.
• Support the Breaker in maintaining audience engagement and momentum throughout the stream.

Equipment & Workspace Preparation

• Prepare required streaming equipment and materials, including cameras, lighting, bins, labels, sticky notes, and other supplies.
• Assist with setting up and testing equipment prior to streams to minimize technical or operational delays.
• Keep streaming stations fully stocked, clean, and organized.
• Report equipment, inventory, or operational issues that could interfere with a scheduled stream.

Inventory & Sales Support

• Assist with tracking products and inventory used during live streams.
• Support Breakers with pricing information and product organization.
• Monitor break progression and help prepare upcoming products to maintain an efficient show flow.
• Communicate inventory discrepancies, product issues, or other concerns to the appropriate team or manager.

Content & Brand Support

• Participate in social media and promotional content when needed.
• Collaborate with Breakers and the Marketing team on videos, posts, behind-the-scenes content, and other promotional initiatives.
• Represent the company professionally while appearing on live streams or company social media.
• Help build and maintain customer interest in upcoming breaks, products, and company events.

Qualifications

• Strong knowledge of Modern Day Pokémon, one piece, OR sports cards, players, teams, products, and the sports card hobby preferred.
• Previous experience with live streaming, sports cards, collectibles, retail, sales, fulfillment, or customer service preferred.
• Strong attention to detail and organizational skills.
• Comfortable working with spreadsheets, digital files, and inventory tracking systems.
• Strong verbal and written communication skills.
• Comfortable interacting with customers in a live-stream environment.
• Ability to multitask and remain organized in a fast-paced environment.
• Ability to work collaboratively with Breakers, Fulfillment, Shipping, and other departments.
• Willingness to learn company products, processes, platforms, and procedures.

Performance Expectations

Successful Co-Hosts are expected to demonstrate accuracy, urgency, organization, strong hobby knowledge, and consistent support of the Breaker. Performance may be evaluated based on stream preparedness, documentation accuracy, card handling, inventory organization, customer engagement, communication, and overall contribution to efficient stream operations.

Work Location: In Person

Full-Time Position

Pay Range: $15-$20 per hour

Benefits:

• Flexible schedule
• Health insurance
• Dental Insurance
• Vision Insurance

Ability to Commute:

• Aventura, FL 33160 (Required)