Develop and maintain CloudWatch dashboards as a complementary monitoring solution to ensure ... Splunk and CloudWatch. * Practical AWS cloud experience, including Lambda, Amazon Connect ...
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Develop and maintain CloudWatch dashboards as a complementary monitoring solution to ensure ... Splunk and CloudWatch. * Practical AWS cloud experience, including Lambda, Amazon Connect ...
Senior Data Platform Engineer
Calgary, AB · On-site
Architecting ELK stack deployments, OpenSearch clusters, and hybrid cloud logging solutions ... Mastery of big data technologies and processing systems including but not limited to Splunk ...
Senior Data Platform Engineer
Calgary, AB · On-site
Architecting ELK stack deployments, OpenSearch clusters, and hybrid cloud logging solutions ... Mastery of big data technologies and processing systems including but not limited to Splunk ...
... solutions an agile methodology. \n \n * This candidate will conduct both manual and automated ... Experience with Splunk, Dynatrace, StormRunner\/LoadRunner or Jmeter\/Gatlin. \n \n * Good ...
... solutions an agile methodology. \n \n * This candidate will conduct both manual and automated ... Experience with Splunk, Dynatrace, StormRunner\/LoadRunner or Jmeter\/Gatlin. \n \n * Good ...
Splunk Solution Engineer information
What does a Splunk Solution Engineer do?
A Splunk Solution Engineer is responsible for designing, implementing, and supporting Splunk solutions to help organizations gain insights from their data. They work closely with clients to understand their requirements, demonstrate Splunk's capabilities, and provide technical guidance throughout the deployment process. Additionally, they assist with troubleshooting, optimizing performance, and ensuring that Splunk integrations meet business needs. Solution Engineers often collaborate with sales teams to showcase product value and deliver proof-of-concept demonstrations.
What are the key skills and qualifications needed to thrive as a Splunk Solution Engineer?
To thrive as a Splunk Solution Engineer, you need expertise in IT operations, data analytics, and security, typically backed by a degree in computer science or related fields. Familiarity with Splunk Enterprise, Splunk Cloud, and relevant certifications such as Splunk Core Certified Power User are highly valued, along with experience in scripting languages and system integrations. Strong problem-solving abilities, effective communication, and a customer-oriented mindset set standout professionals apart. These skills ensure effective deployment, optimization, and support of Splunk solutions, directly impacting customer satisfaction and business outcomes.
How does a Splunk Solution Engineer typically collaborate with other teams during a deployment project?
As a Splunk Solution Engineer, you’ll work closely with client IT teams, project managers, and security analysts to understand their requirements and design tailored Splunk solutions. You’ll often act as the bridge between technical and non-technical stakeholders, ensuring that the deployment aligns with business objectives. Collaboration can involve conducting technical workshops, troubleshooting integration issues, and providing ongoing support or training. This role is highly interactive and requires strong communication and teamwork skills to ensure successful implementations.
What is the difference between Splunk Solution Engineer vs Splunk Developer?
| Aspect | Splunk Solution Engineer | Splunk Developer |
|---|---|---|
| Required Credentials | Splunk certifications, technical degrees | Splunk certifications, programming skills |
| Work Environment | Client-facing, consulting, deployment projects | Development, coding, scripting within teams |
| Employer & Industry Usage | IT, cybersecurity, enterprise solutions | Data analytics, software development teams |
| Common Search & Comparison | Focus on solution design & deployment | Focus on creating and customizing dashboards & apps |
The main difference is that Splunk Solution Engineers primarily focus on designing, deploying, and supporting Splunk solutions for clients, while Splunk Developers concentrate on building and customizing Splunk apps and dashboards through coding. Both roles require Splunk certifications and technical expertise but serve different stages of the implementation and development process.
What cities in Alberta are hiring for Splunk Solution Engineer jobs?
Cities in Alberta with the most Splunk Solution Engineer job openings:
Amazon Connect Support Engineer
Manyberries, AB • On-site
Miratech
Full-time
Medical
Re-posted 20 days ago
Job description
Company Description
Additional Information
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring, troubleshooting, and resolving production issues using observability tools such as Splunk and Zabbix.
This role offers the opportunity to develop broad expertise across multiple leading CCaaS platforms in a modern enterprise contact center environment.
Responsibilities
- Design, develop, and enhance proactive monitoring capabilities for the AWS Connect CCaaS platform to ensure system reliability and operational excellence.
- Collaborate closely with developers, architects, and platform owners to enforce logging standards and monitoring best practices that enable effective troubleshooting and observability.
- Participate in application design sessions and develop end-to-end interaction flows using Splunk to strengthen monitoring and diagnostics capabilities.
- Troubleshoot production issues, perform root cause analysis, and implement corrective actions to minimize system downtime and service disruptions.
- Work with vendor partners to drive operational improvements and enhance monitoring frameworks across the platform.
- Develop and maintain CloudWatch dashboards as a complementary monitoring solution to ensure redundancy and visibility.
- 4+ years of overall IT experience with strong exposure to CCaaS environments.
- Solid experience in contact center observability, monitoring, and troubleshooting of production systems.
- 2+ years of hands-on experience with monitoring tools such as Splunk and CloudWatch.
- Practical AWS cloud experience, including Lambda, Amazon Connect, Application Load Balancers (ALBs).
- Experience in at least one scripting language such as Python or JavaScript to support automation and operational efficiency.
- Excellent communication and teamwork skills with the ability to collaborate across technical teams.
Nice To Have
- Experience with NICE CXone and/or Genesys Cloud/Genesys Engage contact center platforms
- Experience with monitoring and observability tools such as Zabbix
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional Information
All your information will be kept confidential according to EEO guidelines.