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Splunk Core Certified User Jobs in Portland, OR (NOW HIRING)

... user adoption and successful business outcomes * Applying working knowledge of integrations ... certifications; and other business and organizational needs. The disclosed range estimate has not ...

... end user's needs. Core Responsibilities: * Roadmap Execution & Delivery * Own execution of the ... Certified Scrum Product Owner (CSPO) is preferred * Software Product strategy and management ...

Core Responsibilities * Build and execute comprehensive transition and readiness plans, including ... Identify and analyze affected user groups, clearly defining the changes for each, and meticulously ...

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Splunk Core Certified User information

What are the key skills and qualifications needed to thrive as a Splunk Core Certified User?

To thrive as a Splunk Core Certified User, you need a solid understanding of data analysis, search processing language (SPL), and basic IT operations, usually supported by completing the Splunk Core Certified User exam. Familiarity with the Splunk platform, dashboards, data inputs, and report generation tools is essential. Attention to detail, analytical thinking, and effective communication are vital soft skills to interpret data insights and collaborate with stakeholders. These skills ensure users can efficiently monitor, analyze, and visualize data, enabling organizations to make informed, data-driven decisions.

What are some common challenges faced by Splunk Core Certified Users when working with large datasets, and how can they be addressed?

Splunk Core Certified Users often encounter challenges such as slow search performance and data indexing delays when handling large datasets. To address these issues, it's important to design efficient search queries using best practices like leveraging indexed fields, time range filtering, and summary indexing. Collaborating closely with IT and security teams to optimize data onboarding and source types also helps maintain system performance. Regularly reviewing system health and proactively managing index growth can further reduce potential bottlenecks.

What is the difference between Splunk Core Certified User vs Splunk Power User?

AspectSplunk Core Certified UserSplunk Power User
CertificationsYesYes
Work EnvironmentBasic data searching and reportingAdvanced data analysis and dashboard creation
Employer UsageEntry-level roles, support, and monitoringOperational analysts, security teams

The main difference between a Splunk Core Certified User and a Splunk Power User is the level of expertise. The Certified User focuses on basic searching and reporting, while the Power User handles more complex data analysis and dashboard development. Both roles require certification, but Power Users typically have more experience and responsibilities in managing Splunk environments.

Is a Splunk Core Certified User in high demand?

The Splunk Core Certified User certification is in demand for roles involving data analysis, security, and IT operations that utilize Splunk software. Employers value this certification as it demonstrates foundational knowledge of Splunk, which is widely used in cybersecurity, monitoring, and data management environments.

What jobs can you get with a Splunk Core Certified User certification?

A Splunk Core Certified User certification qualifies individuals for roles such as Splunk analyst, security analyst, or system administrator, focusing on monitoring, analyzing, and visualizing machine data. It demonstrates foundational knowledge of Splunk's platform, enabling entry-level positions in IT operations, cybersecurity, and data analysis environments.

What are popular job titles related to Splunk Core Certified User jobs in Portland, OR?

For Splunk Core Certified User jobs in Portland, OR, the most frequently searched job titles are:

IT Field Technician (Computer User Support Analyst 3)

Oregon Health & Science University

Portland, OR • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago


Oregon Health & Science University rating

8.1

Company rating: 8.1 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

170th of 630 rated colleges and universities


Job description

Department Overview

We are Oregon Health & Science University's Information Technology Field Services team (FTS), a department that reports into the Information Technology Group's Digital Strategies and Technology Services division. We are a department that provides direct support and services for endpoint technology that our customers at OHSU and partnerships use to pursue their vision: a healthier Oregon, and beyond.

All our work supports OHSU's academic, business, healthcare, research, and affiliated partnership initiatives.

Function/Duties of Position

Field Technical Support

  • Building positive relationships with clients and prioritizing their technical needs with a focus on customer service.
  • Efficiently managing multiple tasks (incidents, service requests, and requests for information) while meeting and adhering to deadlines.
  • Provides support for installation, usage, and maintenance of core OHSU + partnered organizational systems and software.
  • Supports, tests, and troubleshoots OHSU standard hardware and software.
  • Triages and creates support incidents & service request tickets & communicates with customers regarding the status of all work requested.
  • Maintains and manages ticket queue in accordance with the OHSU ticket handling guidelines.
  • Takes escalated support issues from FTS management when needed. Collaborate with teammates through approved collaboration platforms.
  • Performs analysis/troubleshooting to resolve problems with hardware and OHSU standard software and user access issues.
  • Escalates incidents and service requests when it is beyond their scope or expertise.
  • Configures/Installs/Deploys endpoint equipment & software.
  • Participates in testing to assess the effectiveness and utility of temporary and permanent solutions for problems discovered in the field and partners with other ITG employees when advanced testing is required.
  • Works collaboratively alongside managers, colleagues, and customers to identify areas of concern and work to create efficient processes and procedures to ensure timely completion of requests, quality of support and resolution of problems; works collaboratively with other technical staff and management to identify trends and communicate issues that impact ITG personnel (root cause analysis).
  • Assesses daily priorities, support tickets and other work with colleagues, monitor, report progress and challenges to management.
  • Implement IT endpoint solutions in support of OHSU projects, including those from Design and Construction.
  • Operate OHSU Fleet vehicles in support of off-campus clinics and remote sites.

Documentation

  • Maintaining detailed records of user issues, troubleshooting steps, and solutions for future reference.
  • Creating and updating an internal knowledgebase for Field Services.

Asset Management

  • Tracking and managing computer hardware inventory, including replacements and repairs.
  • Maintain IT hardware asset records and their associated information such as serial numbers, purchase dates, location, warranty details, and maintenance history, ensuring accurate tracking and reporting throughout the asset lifecycle.

Ongoing professional development

  • Seeks out and participates in activities to build relevant skills and keep up on industry changes.
  • Mentors, shares knowledge, and trains less experienced co-workers. 

Other duties as assigned.

Required Qualifications
  • Bachelor's degree and two years customer facing IT support experience; OR
  • Associate's degree and four years customer facing IT Support experience; OR
  • An equivalent combination of training and/or experience.
  • Two years of field experience inclusive of resolving field hardware and software problems, installing Microsoft Windows and Apple operating systems.
  • Deploying and troubleshooting desktops/laptops, wireless devices, components and peripherals and other IP based field technologies.

  • Network troubleshooting (DHCP, DNS, TCP/IP, SMTP, etc.).

  • Data security & protection.
  • Current Driver's license and driving record that meets OHSU's driving requirements.
  • Must possess or be able to obtain within 6 months: Dell TechDirect certification for Desktop and Laptop repairs.
Preferred Qualifications
  • Healthcare, Research and or Academic environment experience.
  • Large network and campus environment (15,000 users).
  • Formal Project Management Training (PMI).
  • Linux Experience.
  • Experience with ITIL framework.
  • Enterprise level data security encryption.
  • Windows 11 (MD-102T00).
  • macOS Support Essentials.
  • JAMF Certified Associate Tech, Admin, Expert.
  • LPI Linux Essentials.
  • Cisco Certified Network Associate (CCNA).
Additional Details

Assignment is an on-site working environment where applicants will only work on-site.

Location of Job: Various

Shift: Monday - Friday, 6:00am-6:30pm, 8-hour shifts. Occasional overtime may be expected.

On-Call Rotation Required.

Benefits 

  • Healthcare for full-time employees covered 100% and 88% for dependents.
  • $50K of term life insurance provided at no cost to the employee.
  • Two separate above market pension plans to choose from.
  • Vacation - up to 200 hours per year dependent on length of service.
  • Sick Leave - up to 96 hours per year.
  • 9 paid holidays per year.
  • Substantial Tri-Met and C-Tran discounts.
  • Employee Assistance Program.
  • Childcare service discounts.
  • Tuition reimbursement.
  • Employee discounts to local and national businesses.
Why apply to OHSU?We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.eduEmployment Type: FULL_TIME

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About Oregon Health & Science University

Sourced by ZipRecruiter

Oregon Health & Science University (OHSU) is a distinguished institution under the industry of higher education and healthcare, specifically in the field of medical science. Based in Portland, Oregon, US, it maintains a reputation for promoting research, teaching, patient care, and outreach. Established in 1887, OHSU has continually sought to redefine the parameters of healthcare delivery and biomedical discovery through its expansive catalog of programs and initiatives. A galvanizing mission drives OHSU: to improve the health and quality of life for all Oregonians through excellence, innovation, and leadership in health care, education, and research.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Portland, OR, US

Year founded

1887