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Speech Analyst Jobs (NOW HIRING)

eBay Inc.

Speech & Text Analytics Engineer

Austin, TX · On-site

$98K - $173K/yr

  • Medical

  • Retirement

  • PTO

We are looking for a hands-on Speech and Text Analytics Engineering Specialist to own the design, configuration, development of pipelines using APIs, validation, and developing tools using AI ...

eBay, Inc.

Speech & Text Analytics Engineer

Austin, TX · On-site

$98K - $173K/yr

  • Medical

  • Retirement

  • PTO

We are looking for a hands-on Speech and Text Analytics Engineering Specialist to own the design, configuration, development of pipelines using APIs, validation, and developing tools using AI ...

eBay Inc.

Speech & Text Analytics Engineer

Austin, TX · On-site

$98K - $173K/yr

  • Medical

  • Retirement

  • PTO

We are looking for a hands-on Speech and Text Analytics Engineering Specialist to own the design, configuration, development of pipelines using APIs, validation, and developing tools using AI ...

NorthEastern

Research Speech-Language Pathologist

Boston, MA

$32.62 - $46.08/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additional research tasks will include: recruitment and scheduling of participants, scoring assessments and data management, assisting with analysis and perceptual rating of speech data, and ...

CVS Health

Senior Analyst, Customer Experience

$46K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support integration of conversational AI, speech analytics, and experience intelligence capabilities into existing measurement frameworks. * Evaluate new data sources and analytical techniques to ...

Callminer

Quality Assurance Analyst

Fort Myers, FL

The CallMiner multi-channel speech analytics platform is agnostic to the source system that captures data, supporting integration with all market leading call recorder, chat, and email systems and ...

Callminer

Quality Assurance Analyst

Fort Myers, FL · On-site

The CallMiner multi-channel speech analytics platform is agnostic to the source system that captures data, supporting integration with all market leading call recorder, chat, and email systems and ...

Five9

WEM AQM Prompt Engineer

Dallas, TX

Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scope Define prompt intent & evaluation scopeSelect & tag representative call samples Select evaluation call ...

Five9

WEM AQM Prompt Engineer

San Ramon, CA

Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scope Define prompt intent & evaluation scopeSelect & tag representative call samples Select evaluation call ...

Five9

WEM AQM Prompt Engineer

OR · On-site +1

Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scope Define prompt intent & evaluation scopeSelect & tag representative call samples Select evaluation call ...

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How much do speech analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for speech analyst in the United States is $41.51, according to ZipRecruiter salary data. Most workers in this role earn between $30.05 and $50.00 per hour, depending on experience, location, and employer.

What is a speech analyst?

Speech Analysts are professionals who study and interpret spoken language patterns, speech sounds, and communication behaviors. They often work in fields such as linguistics, technology, law enforcement, or healthcare to analyze speech for clarity, authenticity, emotion, or intent. Their work can involve transcribing audio recordings, identifying accents or dialects, detecting deception, or improving voice recognition systems. Speech Analysts use specialized software and tools to break down and evaluate audio data. Their expertise is valuable for improving communication technologies, aiding legal investigations, and supporting individuals with speech disorders.

What does a speech analyst do?

A speech analyst works for a company analyzing customer phone calls to determine information about how a customer interacts with a brand. As a speech analyst, you listen to customer calls and analyze interactions for the benefit of your employer. Your responsibilities include training call center staff in proper communication protocol as developed by you and your speech analysis. Other duties involve creating a customer service improvement plan for employees who interact with customers over the phone, digitally and in person. You provide assessment for other employees and give feedback on how they can improve their customer service skills.

What are the key skills and qualifications needed to thrive as a speech analyst, and why are they important?

To thrive as a Speech Analyst, you need a solid background in linguistics, phonetics, or communication sciences, often supported by a relevant degree. Familiarity with speech analysis software, audio editing tools, and possibly certifications in speech-language pathology or data analysis are typically required. Attention to detail, analytical thinking, and strong communication skills help distinguish top performers in this field. These competencies ensure accurate analysis and interpretation of speech data, supporting effective communication solutions or research outcomes.

What are some typical challenges a speech analyst might face when working with diverse datasets?

Speech Analysts often encounter challenges related to the variety and quality of audio data, such as dealing with background noise, different accents, and inconsistent recording equipment. These factors can make it difficult to accurately transcribe and analyze speech patterns. Additionally, collaborating with linguists, data engineers, and software developers is crucial to ensure that data is properly annotated and models are effectively trained. Adapting to new technologies and continuously improving analysis techniques are also important aspects of the role.

What is the difference between Speech Analyst vs Speech Therapist?

AspectSpeech AnalystSpeech Therapist
Required CredentialsBachelor's degree in linguistics, communication, or related field; certifications varyMaster's degree in Speech-Language Pathology; state licensure and certification (e.g., ASHA)
Work EnvironmentCall centers, security agencies, law enforcement, or corporate settingsHospitals, clinics, schools, private practice
Employer & Industry UsageLaw enforcement, security, telecommunications, researchHealthcare, education, rehabilitation

While both roles involve analyzing speech, a Speech Analyst primarily focuses on evaluating speech patterns for security, research, or communication purposes. In contrast, a Speech Therapist works directly with individuals to diagnose and treat speech and language disorders. The roles differ in credentials, work environment, and industry application, but both require a strong understanding of speech and communication.

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What states have the most Speech Analyst jobs?

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What job categories do people searching Speech Analyst jobs look for?

The top searched job categories for Speech Analyst jobs are:

Speech Analyst jobs near you
Infographic showing various Speech Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $86,350 per year, or $41.5 per hour.

Call Recording Speech Analytics Engineer

Accenture

Charlotte, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

47th of 492 rated business services

Job description

The Call Recording Speech Analytics Engineer role is based in Charlotte, NC on-site with Accenture Flex, focusing on implementing and supporting call recording, speech analytics, and workforce management solutions, with approximately 60 percent on-site client work and a emphasis on performance testing and stability. Responsibilities Implement, configure, and provide ongoing support for call recording, speech analytics, and workforce management solutions for the client. Engage in hands-on engineering, coordinate with vendors, conduct testing, provide performance support, and stabilize post-production operations. Contribute to performance testing and tuning efforts to ensure the application remains stable and scalable. Requirements 5+ years of experience in Call Recording and Speech Analytics 10+ years of overall IT experience Bachelor's degree Benefits Medical Dental Vision Long-term disability coverage 401(k) plan Paid time off Requesting an Accommodation Accenture is committed to providing equal employment opportunities for individuals with disabilities or religious observances and will provide reasonable accommodations when needed. If hired and accommodation is required to perform essential functions, you will participate in the reasonable accommodation process. Accommodations provided during the recruiting process do not guarantee future accommodations once employed. Equal Employment Opportunity Accenture believes that no applicant should be discriminated against based on protected characteristics. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other characteristic protected by law. Our diverse workforce enhances innovation and competitiveness. See the Accenture Equal Opportunity Statement for full details. Accenture is an EEO and Affirmitive Action Employer of Veterans and Individuals with Disabilities, and is dedicated to veteran employment opportunities. Other Employment Statements U.S. applicants must have work authorization that does not now or in the future require visa sponsorship. Candidates currently employed by a client of Accenture or an affiliated Accenture entity may not be eligible for consideration. Applicants are not obligated to disclose sealed or expunged records of conviction or arrest during the hiring process, and a criminal history is not an absolute bar to employment. Accenture will not retaliate against employees or applicants for inquiring about or discussing pay. California residents or those who plan to work from Los Angeles County should note additional notifications. Please review Accenture's Recruiting and Hiring Statement for more information on data processing during the recruiting process. #J-18808-Ljbffr

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