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Spectrum Jobs in Peekskill, NY (NOW HIRING)

SPECTRUM

Assistant Store Manager

Newburgh, NY · On-site

$22.75 - $40.30/hr

At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager , you play a critical role in ...

Spectrum Safety Solutions

Senior Accountant

Stamford, CT · Remote

$100K - $120K/yr

Spectrum Safety Solutions: With approximately 1,500 employees operating in more than 20 countries, Spectrum Safety Solutions is a global leader in fire detection and suppression solutions for high ...

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Spectrum information

What are the key skills and qualifications needed to thrive as a Spectrum Technician, and why are they important?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications systems, and troubleshooting, typically supported by a high school diploma or associate degree in a related field. Familiarity with cable testing equipment, signal analyzers, and industry certifications such as SCTE or CompTIA are often required. Strong customer service, problem-solving abilities, and effective communication make technicians stand out when working with clients in the field. These skills ensure reliable service installations, prompt issue resolution, and high customer satisfaction in a technically demanding environment.

What is the difference between Spectrum vs Cable Technician?

AspectSpectrumCable Technician
CredentialsHigh school diploma, technical training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentOffice, customer sites, technical facilitiesCustomer homes, technical sites
Industry UsageTelecommunications, internet, TV servicesTelecommunications, cable TV installation and repair
Common Search IntentCompany-specific roles, service provider jobsInstallation, troubleshooting, repair jobs

Both Spectrum and Cable Technician roles require similar credentials and work environments, focusing on telecommunications and cable services. Spectrum is a specific company, while Cable Technician is a broader job title used across multiple providers. The roles often overlap in duties like installation and troubleshooting, but Spectrum positions are tied to the company's specific operations and policies.

What are some common challenges faced by Customer Service Representatives at Spectrum, and how can new hires best prepare for them?

Customer Service Representatives at Spectrum often encounter challenges such as handling a high volume of customer inquiries, managing difficult or upset customers, and staying updated with frequent changes in products and services. New hires can best prepare by developing strong communication and problem-solving skills, familiarizing themselves with Spectrum’s offerings, and utilizing available training resources. Additionally, seeking support from experienced colleagues and participating in team meetings can help new employees adapt more quickly and deliver excellent service.

What is the highest paid customer service job?

The highest paid customer service roles are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What jobs pay 2000 a day?

High-paying jobs that can earn $2,000 or more per day include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions typically require advanced education, certifications, extensive experience, and often involve working in high-stakes environments or freelance consulting with significant project scope.

Why are so many people leaving Spectrum?

Employees in roles at Spectrum may leave due to factors such as job dissatisfaction, workload, or company restructuring. High turnover can also result from limited advancement opportunities or competitive industry conditions. Understanding workplace culture and job expectations can help address retention issues.

What are Spectrum jobs?

Spectrum jobs refer to employment positions at Spectrum, a telecommunications company that provides internet, television, and phone services across the United States. Jobs at Spectrum span a wide range of roles, including customer service representatives, field technicians, sales associates, network engineers, IT specialists, and corporate positions. Working at Spectrum typically offers competitive pay, benefits, and opportunities for career growth. Employees often receive training and support to advance within the company, making it a popular choice for those seeking stable employment in the telecommunications industry.

Is getting hired at Spectrum hard?

Getting hired at Spectrum can be competitive, as the company often receives many applications for each position. Candidates with relevant skills, experience, and a good understanding of customer service or technical roles tend to have better chances of being hired. The hiring process typically involves multiple interviews and background checks.
What cities near Peekskill, NY are hiring for Spectrum jobs? Cities near Peekskill, NY with the most Spectrum job openings:
Spectrum jobs near you
Infographic showing various Spectrum job openings in Peekskill, NY as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.
Assistant Store Manager

Assistant Store Manager

SPECTRUM

Newburgh, NY • On-site

$22.75 - $40.30/hr

Full-time

Posted 16 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 591 frontline employees who took The Breakroom Quiz

18th of 79 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you!

At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager, you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.


What Our Assistant Store Manager Enjoy Most About the Role

  • Lead & Inspire – Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment.
  • Drive Sales & Retention – Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.
  • Develop your Team – Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment.
  • Ensure Operational Excellence – Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.
  • Create an Exceptional Customer Experience – Maintain a welcoming, well-organized store that reflects Spectrum’s brand and ensures customers receive top-tier service.
  • Manage Inventory & Compliance – Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.

Working Conditions

You will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrum’s brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.


What You’ll Bring to Spectrum

Required Skills/Abilities & Knowledge

  • Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional manner
  • Significant time working retail store environment
  • Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment
  • Detail oriented and a good problem solver
  • High comfort level with personal technology, such as mobile devices and personal video platforms
  • Knowledge and ability to use computer and software applications
  • Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively
  • Work scheduled overtime as needed

Required Education

  • High School Diploma or equivalent

Required Related Work Experience

  • 2-3 years Sales/Customer Service experience

Preferred Qualifications

  • Experience: 1+ year Management experience; 2-3 years Telecommunications/wireless experience
  • Tech Knowledge: Familiarity with the latest technology and devices.
  • Travel: Willingness to travel to other locations as business needs dictate.
  • Education: Bachelor’s Degree or equivalent work experience.
  • Sales Training: Certifications in sales training are a plus.

#LI-NT1
SRL102 2026-75512 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $22.75 and $40.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $12,100.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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