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Spectrum Online Jobs in Michigan (NOW HIRING)

Spectrum

Outside Sales Representative

Traverse City, MI · On-site

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Sales Representative

Traverse City, MI

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Field Sales

Portage, MI · On-site

$30K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Outside Sales Representative

Portage, MI · On-site

$30K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Field Sales

Alpena, MI · On-site

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Outside Sales Representative

Coldwater, MI · On-site

$30K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Field Sales

Petoskey, MI · On-site

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Outside Sales Representative

Petoskey, MI · On-site

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Outside Sales Representative

Alpena, MI · On-site

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Outside Sales Representative

Traverse City, MI · On-site

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Sales Representative

Petoskey, MI · On-site

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

SPECTRUM

Field Sales

Traverse City, MI

$27K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

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Spectrum Online information

What is Spectrum Online?

Spectrum Online refers to the digital platform and services provided by Spectrum, a telecommunications company. Through Spectrum Online, customers can manage their accounts, pay bills, view or change services, and access customer support. This online portal is designed to give users convenient, 24/7 access to essential tools and account information. Customers can also troubleshoot service issues, schedule appointments, and stream content if they subscribe to Spectrum TV services.

What are the key skills and qualifications needed to thrive as a Spectrum Online customer service representative?

To thrive as a Spectrum Online Customer Service Representative, you need strong communication skills, a high school diploma or equivalent, and the ability to troubleshoot technical issues. Proficiency with CRM software, online chat systems, and basic troubleshooting tools is typically required. Patience, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These competencies are crucial for efficiently resolving customer inquiries and ensuring a positive service experience.

What are some common challenges faced by Spectrum Online customer support representatives, and how can applicants prepare to handle them?

Spectrum Online customer support representatives often encounter situations involving troubleshooting complex connectivity issues and addressing billing concerns. Applicants should be prepared to navigate varying levels of technical knowledge among customers and to remain patient and empathetic during stressful interactions. Familiarizing yourself with Spectrum’s products and services, as well as practicing effective communication and problem-solving skills, can help you succeed in this dynamic and fast-paced environment.

What is the difference between Spectrum Online vs Spectrum Customer Service Representative?

AspectSpectrum OnlineSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote or office-based; computer-focusedCall centers or office; phone and computer use
Employer & Industry UsageTelecommunications provider; online support rolesTelecommunications provider; customer support roles
Common Search & ComparisonYesYes

Both Spectrum Online and Spectrum Customer Service Representative roles are within the telecommunications industry, often requiring similar credentials like a high school diploma. Spectrum Online typically involves remote or computer-based work focused on online support, while Spectrum Customer Service Representatives handle customer inquiries via phone or in person. Understanding these differences helps job seekers find roles aligned with their skills and preferences within the same industry.

What are the most commonly searched types of Spectrum jobs in Michigan?

The most popular types of Spectrum jobs in Michigan are:

What are popular job titles related to Spectrum Online jobs in Michigan?

For Spectrum Online jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Spectrum Online jobs in Michigan look for?

The top searched job categories for Spectrum Online jobs in Michigan are:

Spectrum Online jobs near you
Infographic showing various Spectrum Online job openings in Michigan as of August 2026, with employment types broken down into 60% Full Time, 33% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Mid Market Account Executive, Spectrum Business

SPECTRUM

Davison, MI • On-site

$52K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored voice, data and video solutions, guiding them toward smarter communication strategies within your designated territory. Your efforts will strengthen client relationships and fuel Spectrum’s growth in the enterprise space. 


How You Will Make an Impact 

  • Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
  • Design and present compelling sales proposals and product presentations for small, medium and large businesses 
  • Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
  • Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
  • Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
  • Maintain accurate sales databases to track activity and customer information 
  • Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
  • Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

  • Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

  • High school diploma or general education degree required (GED) 

Experience 

  • Experience in a consultative sales role  

Skills 

  • Read, write, speak and understand English 
  • Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
  • Proven networking, negotiation and closing abilities 
  • Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

  • Bachelor’s degree in a business-related field   

Experience 

  • 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

  • Strong experience using CRM systems such as SalesForce 
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

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SCM230 2026-80217 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

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Workplace

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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