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Spectrum Customer Service Representative Jobs in California

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Ritchie Bros.

Customer Service Representative

Fremont, CA · On-site

$19 - $25.75/hr

IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ... customer service representatives. * Previous work experience where you worked in-person with ...

Dons Mobile Glass

Be Seen First

Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Dons Mobile Glass

Be Seen First

Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Lee's Roofing

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

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All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in California

Spectrum Customer Service Representative information

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How much do spectrum customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for spectrum customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service Representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What does a customer service representative do at Spectrum?

A Spectrum customer service representative assists customers with billing, technical issues, service inquiries, and account management. They communicate via phone, chat, or in person, using company systems and tools to resolve problems efficiently and ensure customer satisfaction.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Customer Service Representative typically ranges from $15 to $20 per hour, depending on location and experience. The role often includes training and may offer additional benefits such as bonuses or incentives based on performance.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Is getting hired at Spectrum hard?

Getting hired as a Spectrum Customer Service Representative typically involves a standard application process, including submitting an online application, passing a skills assessment, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, but the hiring process is generally straightforward and based on meeting the company's requirements. Competition may vary depending on location and availability of positions.

What are the key skills and qualifications needed to thrive as a Spectrum Customer Service Representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

How much do Spectrum customer service reps make?

Spectrum customer service representatives typically earn an average hourly wage of around $15 to $20, which can translate to approximately $30,000 to $40,000 annually for full-time roles. Compensation may vary based on experience, location, and performance, and the role often requires strong communication skills and familiarity with customer service tools.
What are popular job titles related to Spectrum Customer Service Representative jobs in California? For Spectrum Customer Service Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service Representative jobs in California look for? The top searched job categories for Spectrum Customer Service Representative jobs in California are:
What cities in California are hiring for Spectrum Customer Service Representative jobs? Cities in California with the most Spectrum Customer Service Representative job openings:
Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in California as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Spectrum Insurance

La Jolla, CA

$16.75 - $22.75/hr

Full-time

Posted 10 days ago

Job description

Customer Service Representative/Administrative Assistant

Company: Spectrum Commercial Insurance Brokers

Location: San Diego, CA

Job Description:

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Data entry and maintenance of customer information in our CRM system
  • Assist with scheduling appointments and maintaining calendars
  • Perform general administrative tasks as needed
  • Provide excellent customer service to our clients and help maintain positive relationships
  • Insurance Industry experience is a requirement
  • Bilingual in Spanish is a plus but not required

Qualifications:

  • Minimum of 2 years experience in customer service
  • Strong communication and organizational skills
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office and web-based CRM systems
  • High school diploma or equivalent; college degree preferred
  • Insurance industry experience a requirement

We offer a competitive salary and a positive work-life balance. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!

Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals.