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Spectrum Career information

Is working for Spectrum a good career?

Working for Spectrum as a customer service representative, technician, or in other roles offers opportunities in the telecommunications industry with benefits such as health insurance and career advancement. The company provides training and requires technical skills, with schedules that may include evenings and weekends. Overall, it can be a stable career option for those interested in the telecom sector.

What is the starting pay at Spectrum?

The starting pay for Spectrum entry-level positions typically ranges from $15 to $20 per hour, depending on the role and location. Customer service and technical support roles often start at the lower end of this range, with opportunities for raises and advancement based on performance and experience.

What is the difference between Spectrum Career vs Network Technician?

AspectSpectrum CareerNetwork Technician
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma; certifications like CompTIA Network+ often preferred
Work EnvironmentOffice settings, customer sites, remote workTelecommunications and network infrastructure sites, client locations
Industry UsageTelecommunications, cable services, customer supportIT, networking, telecommunications
Common Search/ComparisonSpectrum Career vs Network Technician

While both roles involve working within the telecommunications industry, Spectrum Career typically refers to a broader range of positions within Spectrum, including customer service and administrative roles. Network Technicians focus specifically on installing, maintaining, and troubleshooting network systems. Certifications and work environments overlap, but Spectrum Careers often encompass customer-facing roles, whereas Network Technicians are more technical and infrastructure-focused.

What is the highest paying job at Spectrum?

At Spectrum, executive roles such as Chief Executive Officer (CEO) or Chief Financial Officer (CFO) tend to be the highest paying positions, often earning six-figure salaries or more. These roles require extensive experience, leadership skills, and often a background in telecommunications or corporate management.

Is it hard to get a job at Spectrum?

Getting a job at Spectrum can vary depending on the position and your qualifications. Entry-level roles may have a straightforward application process, while technical or specialized positions often require relevant skills, experience, and sometimes certifications. Overall, the difficulty depends on the role and the applicant's background.
What cities are hiring for Spectrum Career jobs? Cities with the most Spectrum Career job openings:
What states have the most Spectrum Career jobs? States with the most job openings for Spectrum Career jobs include:
Infographic showing various Spectrum Career job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Mid Market Account Manager, Spectrum Business

Mid Market Account Manager, Spectrum Business

SPECTRUM

Milwaukee, WI

Full-time

Posted 12 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

19th of 80 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions. 


How You Will Make an Impact 

  • Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments 
  • Win back former customers by presenting compelling solutions and incentives 
  • Achieve monthly revenue quotas through strategic account management and targeted sales activities 
  • Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events 
  • Develop customer-centric proposals that articulate Spectrum’s value proposition 
  • Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management 
  • Maintain comprehensive sales databases to track activity and customer information 
  • Work closely with Sales Support and Marketing teams to drive successful account outcomes 
  • Participate in sales meetings and training sessions to deepen your knowledge and expertise 

Working Conditions 

  • Office-based role with occasional travel to customer locations 

What You Will Bring to Spectrum 

Required Qualifications 

Education 

  • High school diploma or general education degree required (GED) 

Experience 

  • Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

 
Preferred Qualifications 

Education 

  • Bachelor’s degree in a business-related field   

Experience 

  • Account management or sales experience in the telecommunications B2B industry 

Skills 

  • Practical experience using CRM systems such as SalesForce 
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

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SCM240 2026-76534 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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