OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation ... for all associates. - Interact with management and staff to provide technical assistance for ...
OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation ... for all associates. - Interact with management and staff to provide technical assistance for ...
Sortation Associate information
See Aurora, IL salary details
$10.72 - $12.74
7% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$12.74 - $14.75
18% of jobs
$14.75 - $16.77
18% of jobs
The median wage is $17.27 / hr.
$16.77 - $18.78
27% of jobs
$19.64 is the 75th percentile. Wages above this are outliers.
$18.78 - $20.80
11% of jobs
$20.80 - $22.81
3% of jobs
$22.81 - $24.83
2% of jobs
$24.83 - $26.84
2% of jobs
$26.84 - $28.86
5% of jobs
$28.86 - $30.87
3% of jobs
$30.87 - $32.89
3% of jobs
$10
$19
$32
How much do sortation associate jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for sortation associate in Aurora, IL is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.
What are some common challenges faced by sortation associates, and how can they be managed effectively?
Sortation Associates often work in fast-paced warehouse environments where meeting tight deadlines and handling high volumes of packages can be challenging. Learning efficient techniques for scanning, lifting, and organizing parcels helps manage workload and reduce strain. Effective communication with team members and supervisors is crucial for resolving issues quickly and maintaining workflow. Adapting to variable shift schedules and maintaining attention to detail, especially during peak seasons, are also important aspects of the role. Many employers offer on-the-job training and ergonomic resources to support associate well-being and performance.
What are the key skills and qualifications needed to thrive as a sortation associate?
To thrive as a Sortation Associate, you need strong attention to detail, physical stamina, and basic literacy and numeracy skills, typically requiring a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), handheld scanners, and conveyor belt operations is common in this role. Dependability, teamwork, and the ability to work efficiently under time constraints are standout soft skills. These abilities are crucial for maintaining accurate order processing, ensuring safety, and supporting smooth warehouse operations.
What is the difference between Sortation Associate vs Package Handler?
| Aspect | Sortation Associate | Package Handler |
|---|---|---|
| Primary Role | Sorting packages by destination and preparing them for shipment | Loading, unloading, and moving packages within facilities |
| Work Environment | Warehouse or distribution center, often standing for long periods | Warehouse, loading docks, often physically demanding |
| Credentials | No specific certifications required, but safety training is common | Similar; safety and forklift certifications may be beneficial but not mandatory |
| Employer/Industry | Logistics, shipping, and distribution companies | Logistics, shipping, and warehouse operations |
Both roles are essential in logistics and distribution, focusing on different parts of the package handling process. The Sortation Associate primarily sorts packages for delivery, while the Package Handler handles the physical movement of packages within the facility. Understanding these differences helps job seekers find the right fit in the logistics industry.
What is a sortation associate?
Sortation Associates are employees who work in warehouses or fulfillment centers, primarily responsible for sorting, scanning, and organizing packages based on their destinations. They help ensure that items are accurately routed for shipping and timely delivery to customers. Sortation Associates often use conveyor belts, scanners, and other equipment to handle packages efficiently. The role requires attention to detail, physical stamina, and the ability to work in a fast-paced environment. They play a crucial part in the logistics and supply chain process.
What are popular job titles related to Sortation Associate jobs in Aurora, IL? For Sortation Associate jobs in Aurora, IL, the most frequently searched job titles are:
What job categories do people searching Sortation Associate jobs in Aurora, IL look for? The top searched job categories for Sortation Associate jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Sortation Associate jobs? Cities near Aurora, IL with the most Sortation Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Amazon rating
7.4
Based on 7,082 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.
What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you're not in it for those perks, here is one more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
- Create, manage, and support recognition and communication programs.
- Travel up to 30%.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- Experience leading technology teams as an information technology operations manager
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux/Unix Administration
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience in a 24x7 operational services or support environment
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in procurement, budgeting, forecasting, or asset management
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.
What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you're not in it for those perks, here is one more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
- Create, manage, and support recognition and communication programs.
- Travel up to 30%.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- Experience leading technology teams as an information technology operations manager
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux/Unix Administration
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience in a 24x7 operational services or support environment
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in procurement, budgeting, forecasting, or asset management
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Channahon - 116,800.00 - 160,000.00 USD annually
USA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US