1

Sorta Metro Jobs in Ohio (NOW HIRING)

The Service Planner I is responsible for assisting with the development and planning of the transit network, and other related planning activities at SORTA Metro. ESSENTIAL FUNCTIONS * Develops maps ...

Duties are performed in accordance with SORTA policies, manufacturer specifications, and applicable ... Ability to work in compliance with Metro's safety and security policies. * Other duties as assigned.

Bus Operator

Cincinnati, OH · On-site

$25.75/hr

Possess a level of professionalism to represent the SORTA/Metro brand. * Be aware of hazardous and suspicious packages. * Assist customers with disabilities. * Report emergency, accidents or eminent ...

Possess a level of professionalism to represent the SORTA/Metro brand. * Be aware of hazardous and suspicious packages. * Assist customers with disabilities. * Report emergency, accidents or eminent ...

Duties are performed in accordance with SORTA policies, manufacturer specifications, and applicable ... Ability to work in compliance with Metro's safety and security policies. * Other duties as assigned.

Sorta Metro information

See Ohio salary details

$7

$26

$68

How much do sorta metro jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for sorta metro in Ohio is $26.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.84 and $29.01 per hour, depending on experience, location, and employer.

What is a Sorta Metro?

Sorta Metro jobs refer to positions within the Southwest Ohio Regional Transit Authority (SORTA), which operates the Metro bus system in Cincinnati and surrounding areas. Employees in these roles can include bus drivers, maintenance staff, customer service representatives, and administrative personnel. These jobs are essential for providing public transportation services, ensuring safety, reliability, and accessibility for the community. Working at SORTA Metro can offer stable employment, benefits, and opportunities for advancement within the public transit sector.

What are the key skills and qualifications needed to thrive as a Sorta Metro employee?

To thrive as a SORTA Metro employee (such as a bus operator or transit worker), strong customer service skills, a valid driver’s license (often CDL), and a good safety record are typically required. Familiarity with transit scheduling software, fare collection systems, and vehicle operation protocols is important for daily tasks. Excellent communication, patience, and problem-solving abilities help manage passenger interactions and unexpected situations effectively. These competencies ensure safe, reliable, and positive transit experiences for the community.

What are the most common challenges faced by Sorta Metro employees in managing daily transit operations?

Employees working at Sorta Metro often encounter challenges such as maintaining schedules amid fluctuating passenger volumes and unexpected delays due to weather or traffic. Coordinating with different departments, such as dispatchers, drivers, and maintenance teams, is essential to ensure smooth service. Additionally, Sorta Metro staff must adapt quickly to changes in routes or service disruptions while maintaining excellent customer service. Effective communication and problem-solving skills are crucial for overcoming these challenges in a dynamic transit environment.

What is the difference between Sorta Metro vs Subway Technician?

AspectSorta MetroSubway Technician
CredentialsHigh school diploma, technical trainingHigh school diploma, technical certification
Work EnvironmentUrban transit systems, maintenance facilitiesSubway tunnels, stations, maintenance yards
Industry UsageRegional transit agencies, city transitMunicipal subway systems, large city transit
Common Search/ComparisonYesYes

Sorta Metro and Subway Technicians both work in urban transit environments, maintaining and repairing subway systems. The main difference lies in their scope: Sorta Metro typically refers to regional or smaller transit systems, while Subway Technicians focus on large city subway networks. Both roles require technical training and certifications, and they are essential for keeping urban transit systems operational.

What job categories do people searching Sorta Metro jobs in Ohio look for?

The top searched job categories for Sorta Metro jobs in Ohio are:

What cities in Ohio are hiring for Sorta Metro jobs?

Cities in Ohio with the most Sorta Metro job openings:

Infographic showing various Sorta Metro job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 10% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,661 per year, or $26.3 per hour.

Senior Manager of Transit Planning & Mobility on Demand

Metro

Cincinnati, OH • On-site

Full-time

Re-posted 28 days ago


Job description

Reporting to Senior Director of Transit Development and Innovation, the Senior Manager of Transit Planning and Mobility on Demand is responsible for the management of all short and long-range planning activities at SORTA Metro. Additionally, this position will lead the planning, implementation, and monitoring of MetroNow, SORTA’s Mobility on Demand (MetroNow) service.
ESSENTIAL FUNCTIONS
  • Contribute to the development of Metro’s corporate strategy by providing input and plans in line with the overall business objectives.
  • Oversee the development of Metro’s Short-Range Service Plan and all related activities including service improvements, bus stop infrastructure enhancements, including future phases of Reinventing Metro.
  • Lead and manage all long-range planning activities including preparation and updating the SORTA Metro Long-Range Transportation Plan.
  • Continuously improve planning processes and procedures.
  • Develop plans to bring transit innovations to SORTA Metro’s service area.
  • Forge and lead a team of local officials to work on urban planning initiatives to make region more conducive to transit service.
  • Assist in the development of SORTA’s Bus Rapid Transit system.
  • Serve as an Essential Employee to continue the Authority’s operation during an emergency or weather-related event.
  • Assist in the preparation of grant applications for state and federal funding for grants to study or construct transportation projects.
  • Represent SORTA at various city, county, state, federal, and public meetings.
  • Interact with, and make presentations to, community organizations, nonprofits, and private businesses to support SORTA’s Public Outreach Programs.
  • Lead coordination with internal stakeholders/customers and external entities to communicate SORTA's long range goals, understand stakehold needs and concerns, and seek consensus in design solutations while working within define budget and schedule.
  • Responsible for coordination on all aspects of MetroNow service.
  • Coordinating, scheduling, and reviewing work assignments for planning projects when acting as technical and policy advisor to assigned staff or consultants.
  • Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of the Metro Network monitoring operations, processes and practices taking into account best practices, improvement of business processes, cost reduction and productivity improvement.
  • Brief members of the public and representatives from the community on MetroNow as community development matters.
  • Assist in the development of SORTA’s strategy development by providing input and plans on Planning and community priorities, challenges and requirements in line with overall strategic objectives
  • Assist in the development of scopes of work for planning amp; engineering services for MetroNow service.
  • Administer contract changes, including scope revisions, amendments, and maintain project control; manage scope, schedule, and budget of MetroNow contracts.
  • Monitor performance of MetroNow service against plans during execution in order to deliver the performance targets and achieve the departmental objectives
  • Assist in the update of department budget.
  • Monitor financial performance versus budget to keep track of costs, ensure areas of unsatisfactory performance are identified/ rectified promptly and improvement opportunities are acted upon
  • Based on service demands and requirements, provide input and support the long and medium development of transit networks’ capacity expansion plans and capacity review to determine requirements in terms of capacity changes and bus fleet requirements
  • Collect, analyze and interpret transportation data for short and long-range planning timeframes in order to provide sound basis for demand and capacity planning
  • Ensure constant review of network performance as well as recommendation plans to improve the network performance
  • Liaise, coordinate, and negotiate with different public and private entities, e.g. Engineering and Planning departments at the City, local MPO (OKI), local municipalities and developers to ensure alignment on all transport plans and initiatives
  • Establish and maintain relationships with local and regional planning and economic development entities to coordinate SORTA’s planning goals, and devise strategies that will support SORTA's long-range planning initiatives, and assure their effectiveness in meeting the region's public transportation goals
  • Work closely with local and regional entities to help improve viability of transit in Hamilton County through effecting local zoning and land use laws
  • Assist department staff with Transit Oriented Development (TOD) projects
  • Contribute to the identification of opportunities and enforce a culture of change for continuous improvement of systems, processes and practices considering best practice.
  • Ensure that all department’s reports are prepared timely and accurately and meet SORTA’s and the department, policies and standards
  • Develop positive relationships, maintain ongoing communication, and meet regularly with SORTA staff to provide support and oversight for project tasks, remove barriers to progress, and ensure accountability for project goals.
  • Generate work plans for multiple projects/phases to define capital project budgets.
  • Review and assist in state and federal grant applications and funding that support Strategic Planning, Development and Innovation department goals and objectives
  • Provide monthly updates to SORTA’s Board through monthly reports and presentations
  • Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran
  • Develop and implement standards and strategies to meet or exceed organization, department, and staff performance goals and objectives, monitor results, recognize accomplishments, and oversee continuous improvement
  • Lead staff in inter-departmental and inter-agency collaboration and cooperation.
  • Implement programs to train and prepare all long-range planning staff to advance professionally.
  • Discuss, inform, and advise management on department operations and special projects
  • Manage public outreach meetings and public hearings related to transit services and long-range plans.
  • Respond or direct responses to inquiries and complaints from community members, regulatory agencies, and the business community.
  • Ensure, in collaboration with other departments as appropriate, that applicable business systems are implemented and operated in a manner that provides the maximum potential of business intelligence
  • Manage direct reports, including monitoring performance and attendance, and executing employee recognition, commendation, and discipline.
  • Monitor and develop staff.
  • Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation, and professional development of staff.
  • Complete special projects as assigned
  • Ability to work in compliance with Metro's safety and security policies
  • Develop presentations for conferences and attend conferences.
  • Other duties as assigned.
POSITION QUALIFICATIONS
Competency Statements
  • Communications: Excellent oral and written communication skills. Persuasive, consensus builder
  • Customer Focus: Excellent problem-solving skills and a desire to exceed customer expectations
  • Employee Development: Competent in assessing employee skills: coaches, delegates, and supports employee development, provides constructive feedback
  • Leadership: Energetic, innovative self-starter, committed to continuous improvement and creative problem solving
  • Professional Integrity: Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources
  • Proficiency: Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills
Education
  • Bachelor’s degree (4-year college or university) in planning, public administration or relate
Experience
  • Six (6) years or more years of experience in planning and development in transit /transportation planning. Master’s degree may account for two (2) years of experience
SKILLS amp; ABILITIES
Computer Skills
  • Proficiency with Microsoft work environment including word processing, spreadsheets, presentations, internet, and email.
  • Working knowledge of GIS and data-related applications.
  • Proficiency in Microsoft Project
Other Requirements
  • Proficiency in zoning and land use laws as they pertain to transit
  • Working knowledge of transit planning principles and requirements.
  • Leadership and staff management experience.
  • Excellent public speaking, writing and presentation skills.
WORK ENVIRONMENT
  • Office atmosphere.
The company has reviewed this job description to ensure that essential functions and basic duties have been included.
It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Equal Employment Opportunity Statement

Metro is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.