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Solutions Implementation Manager Jobs in Pennsylvania

Energage

Implementation Manager

Exton, PA · On-site +1

$85K - $90K/yr

Implementation Manager Your mission as Implementation Manager The Implementation Manager leads the ... Solution Configuration & Consulting * Lead discovery to understand client requirements, business ...

Energage

Implementation Manager

Exton, PA · On-site +1

$85K - $90K/yr

Solution Configuration & Consulting * Lead discovery to understand client requirements, business ... Experience managing client-facing software implementations from kickoff through go-live.

PatientPoint

Implementation Manager

Philadelphia, PA · On-site

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude ...

PKR

Implementation Manager

Exton, PA · On-site

$10K - $100K/yr

You can manage multiple implementations at once, communicate clearly with technical and non ... Lead client kickoff meetings, recurring project meetings, and solution workshops. * Set clear ...

PatientPoint

Implementation Manager

Allentown, PA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude ...

PatientPoint

Implementation Manager

Lansdowne, PA

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude ...

PatientPoint

Implementation Manager

Allentown, PA

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude ...

PatientPoint

Implementation Manager

Allentown, PA · On-site

$65K - $110K/yr

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and ... Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude ...

PatientPoint

Implementation Manager

Lansdowne, PA · On-site

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and ... Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude ...

Air

Implementation Manager

Pittsburgh, PA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... If you thrive while building solutions to complex problems, are a self-starter, and are passionate ...

Penske

Implementation Manager

Reading, PA

The role of the Manager-Implementations will manage and coordinate the execution of implementation ... management solutions that deliver powerful business results for market-leading companies. With ...

Penske

Implementation Manager

Reading, PA · On-site

The role of the Manager-Implementations will manage and coordinate the execution of implementation ... management solutions that deliver powerful business results for market-leading companies. With ...

Penske

Implementation Manager

Reading, PA

The role of the Manager-Implementations will manage and coordinate the execution of implementation ... management solutions that deliver powerful business results for market-leading companies. With ...

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Solutions Implementation Manager information

What is a solutions implementation manager?

A Solutions Implementation Manager is a professional responsible for overseeing the deployment and integration of new systems, technologies, or processes within an organization. They work closely with clients, project teams, and stakeholders to ensure that solutions are delivered on time, within budget, and meet the specified requirements. Their duties often include project planning, risk management, resource coordination, and post-implementation support. Solutions Implementation Managers play a key role in ensuring a smooth transition from project initiation to completion, helping organizations maximize the value of their investments.

What are the key skills and qualifications needed to thrive as a solutions implementation manager?

To thrive as a Solutions Implementation Manager, you need expertise in project management, business analysis, and solution deployment, often supported by a bachelor's degree in a related field and relevant experience. Familiarity with tools like project management software (e.g., Jira, Asana), CRM systems, and certifications such as PMP or Agile are commonly expected. Exceptional communication, problem-solving, and leadership skills help facilitate collaboration across teams and manage client expectations. These abilities are crucial for ensuring successful implementation of solutions that meet client needs, are delivered on time, and drive business value.

What are some common challenges faced by solutions implementation managers during project rollouts, and how can they be addressed?

Solutions Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing tight project timelines, and ensuring seamless integration with existing systems. To address these, it's important to establish clear communication channels early, set realistic milestones, and work collaboratively with cross-functional teams like IT, sales, and customer support. Proactively identifying potential risks and maintaining flexibility in problem-solving can greatly contribute to smoother implementations and client satisfaction.

What cities in Pennsylvania are hiring for Solutions Implementation Manager jobs?

Cities in Pennsylvania with the most Solutions Implementation Manager job openings:

Implementation Manager

Exton, PA • On-site, Remote

Energage
Software Development • 51 - 200 employees
Learn more about Energageexternal

$85K - $90K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Implementation Manager
Your mission as Implementation Manager
The Implementation Manager leads the successful implementation of Energage's Talent Management Solution for new clients. This role serves as the primary project manager and implementation partner from kickoff through configuration, testing, training, and go-live. The ideal candidate is organized, consultative, client-focused, and comfortable managing multiple projects while working with both technical and non-technical stakeholders.
Accountability & Impact:In this role, you'll...
Implementation & Project Management
  • Manage multiple client implementations from kickoff through go-live.
  • Develop and maintain project plans, timelines, milestones, and action items.
  • Establish project expectations, communication cadence, and responsibilities.
  • Lead kickoff and recurring client meetings.
  • Identify and proactively manage risks, blockers, dependencies, and scope.
  • Coordinate with internal teams including Product, Customer Success, Sales, and technical resources.
  • Maintain accurate project documentation and ensure implementations remain on schedule and within scope.

Solution Configuration & Consulting
  • Lead discovery to understand client requirements, business processes, and desired outcomes.
  • Translate requirements into effective Engagedly configurations and workflows.
  • Configure platform functionality across areas such as Goals, Performance Management, Feedback, Learning, Surveys, Talent Mobility, and Analytics.
  • Configure organizational structures, workflows, permissions, forms, and cycles.
  • Recommend standard product functionality and best practices over unnecessary customization.
  • Partner with technical teams on integrations, data requirements, SSO, APIs, and other dependencies.

Client Engagement & Launch Readiness
  • Serve as the primary implementation contact for assigned clients.
  • Build strong relationships with HR, People, IT, and other stakeholders.
  • Facilitate solution workshops and provide implementation guidance and best practices.
  • Communicate project status, decisions, risks, and next steps clearly.
  • Coordinate testing, issue resolution, and configuration validation.
  • Lead administrator, manager, and/or end-user training as appropriate.
  • Ensure clients are prepared for launch, including configuration, data, testing, training, and change management.
  • Coordinate go-live activities and provide a clear transition to the appropriate post-implementation team.

Process Improvement
  • Identify opportunities to improve implementation processes and the client experience.
  • Share client feedback and recurring requirements with Product and internal teams.
  • Contribute to implementation standards, methodologies, and best practices.

Key Skills & Competencies
  • Project Management
  • HR Technology & SaaS
  • Client Communication
  • Problem Solving

What You Bring to the Role:
  • 3-5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field.
  • Experience managing client-facing software implementations from kickoff through go-live.
  • Experience with HR technology, talent management, employee experience, or related SaaS solutions preferred.
  • Demonstrated ability to manage multiple projects and stakeholders.
  • Experience with requirements gathering, configuration, testing, and/or training.
  • Proficiency with Microsoft Excel and common business productivity tools.
  • Experience with CRM or project management tools such as HubSpot, Jira, Asana, or similar platforms preferred.
  • Bachelor's degree or equivalent professional experience preferred.

The base pay range for this role is $85,000 - $90,000. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. This role is also bonus eligible.
In addition to base pay, our total rewards package includes:
  • PTO policy includes company holidays, sick time, vacation time, and floating holidays
  • Remote
  • Company pays a portion of individual health care premium
  • Option to participate in a company-sponsored 401(k)
  • Training and education
  • Professional development; all employees have access to a third party professional coach
  • Tuition reimbursement program
  • Opportunity to work for a purpose-driven organization using business as a force for good (https://www.bcorporation.net/)

Energage is a remote workplace with employees in various US locations. While our employees enjoy the flexibility of daily remote work, they are also given the occasional opportunity for in person interaction. This includes in our office in Exton Pa, or in a coworking space/out in their local area. This role is available for remote work in the following states:
  • Arizona
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Maryland
  • Michigan
  • North Carolina
  • Nebraska
  • New Jersey
  • New York STATE (NYC residents excluded)
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Wisconsin

If you reside outside of the above locations, you will not be considered for this role.
About Energage:
Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 19 years of culture research and the results from 23 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.
Energage is committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer. Energage encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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