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Additional Services Technician

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands-on service delivery with exceptional customer care, ensuring high-quality results,accuratedocumentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and otheradditionalservice offerings.

• Completeinitialindoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.

• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.

• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.

• Maintainaccurateand organizedcustomer,service, and appointment records using company technology and systems.

• Inspect andmaintaincompany vehicles, equipment, and personal protective gear to ensure safe and effective operations.

• Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.

QualificationsandRequirements

• 1+ years of customer service experiencerequiredanddemonstratedmechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.

• Must be 21 years of age or older.

• Possessa valid driver's license andhave3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.

• Earn andmaintainstate-required training and pest control licensing if applicable (provided).

Why Work forEcoShieldPest Solutions?

The Shield Co. Management /EcoShieldPest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities-treating everyone like family.

EcoShieldPest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay - get paid every Friday!

• Paidsickand vacation time along with 10 company-paid holidays.

• Comprehensivebenefits package includingmedical, dental, and vision options.

• 401(k) with a competitive match.

• Access to the Employee Assistance Program (EAP).

• Discountedpest control services for employees andtheir friends andfamily.

Base pay is one part of our total compensation package.This positionoffers an hourly base pay range of$18.00 - $20.00, plusadditionalcompensation opportunities. Please note that actual earningsbeyond base pay will vary based on sales.

Physical DemandsandWorking Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job.Reasonable accommodations may be provided toassistindividuals with disabilities in performing these essential functions.

• Capable of regularlylifting upto 50 pounds, with occasional heavier lifting.

• Requiresclear visionfor both close and distant tasks, with adjustable focus.

• Must be able to stand forlong periods, perform physical tasks, and manage repetitive motions.

• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gearrequired.

• Moderate noiselevelin the work environment.

• Potential exposure to pests, mold, allergens, and structural hazards; safety gearrequired.

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skillsrequiredfor this position.

EEO Statement:The Shield Co. Management, LLCis an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA):The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment,in accordance withapplicable laws.