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Solar Monitoring Jobs in Utah (NOW HIRING)

ION Solar

Customer Experience Crew Member

Orem, UT

$15.50 - $17/hr

Identify system issues through various solar monitoring platforms. Following diagnosis, take the appropriate measures to resolve the issue, including: remote system commands, equipment reservations ...

ION Solar

Customer Experience Crew Member

Orem, UT · On-site

$15.50 - $17/hr

Identify system issues through various solar monitoring platforms. Following diagnosis, take the appropriate measures to resolve the issue, including: remote system commands, equipment reservations ...

ION Solar

Project Coordinator

Orem, UT · On-site

Monitor solar projects and identify potential timeline delays. * Create customized reports and resources for sales reps in the field. * Provide trainings and regular updates to sales reps and ...

ION Solar

Project Coordinator

Orem, UT · On-site

Monitor solar projects and identify potential timeline delays. * Create customized reports and resources for sales reps in the field. * Provide trainings and regular updates to sales reps and ...

ION Solar

Customer Service Manager Sal FT

Orem, UT · On-site

$55K - $80K/yr

Monitors Customer Service inbound queues for calls, texts, and emails. * Interacts with escalated customers and collaborates with other ION Solar members to build lasting relationships based on trust ...

ION Solar

Customer Service Manager Sal FT

Orem, UT · On-site

Monitors Customer Service inbound queues for calls, texts, and emails. * Interacts with escalated customers and collaborates with other ION Solar members to build lasting relationships based on trust ...

ION Solar

Director of Operations

Orem, UT

ION Solar Full-Time | Director of Operations About Us We are a growing solar company focused on ... Monitor key performance indicators (KPIs) and identify opportunities for growth and improvement

New

ION Solar

Director of Operations

Orem, UT · On-site

ION Solar Full-Time Director of Operations About Us We are a growing solar company focused on ... Monitor key performance indicators (KPIs) and identify opportunities for growth and improvement

New

ION Solar

Operations Manager

Orem, UT

ION Solar Full-Time | Operations Manager About Us We are a growing solar company focused on ... Monitor team performance metrics and implement strategies for improvement * Maintain strong ...

New

ION Solar

Operations Manager

Orem, UT · On-site

$55K - $80K/yr

ION Solar Full-Time Operations Manager About Us We are a growing solar company focused on ... Monitor team performance metrics and implement strategies for improvement * Maintain strong ...

New

SunPower

Rebates Coordinator

Orem, UT

$16 - $17/hr

With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one ... This role tracks submissions, monitors deadlines, reconciles payments, and collaborates closely ...

SunPower

Rebates Coordinator

Orem, UT · On-site

$16 - $17/hr

With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one ... This role tracks submissions, monitors deadlines, reconciles payments, and collaborates closely ...

Sunpower

Rebates Coordinator

Orem, UT · On-site

$16 - $17/hr

With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one ... This role tracks submissions, monitors deadlines, reconciles payments, and collaborates closely ...

SunPower

Operations Coordinator - Work Orders

Orem, UT · On-site

$16 - $18/hr

Blue Raven Solar Compensation: $1618/hr Benefits: Full-time employees are eligible for Health ... Monitor work order statuses and flag delays or issues to senior team members. Scheduling Assistance

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Solar Monitoring information

What are the key skills and qualifications needed to thrive in Solar Monitoring, and why are they important?

To thrive in Solar Monitoring, you need a solid understanding of solar energy systems, data analysis, and troubleshooting, often supported by a degree or certification in electrical engineering or renewable energy. Familiarity with monitoring platforms like SolarEdge, SMA, or Enphase, as well as SCADA systems, is typically required. Attention to detail, problem-solving skills, and effective communication are critical soft skills for quickly identifying and addressing system issues. These skills ensure optimal system performance, minimize downtime, and maintain customer satisfaction in a growing renewable energy sector.

What are some common challenges faced by professionals in solar monitoring and how can they be addressed?

Professionals in solar monitoring often encounter challenges such as troubleshooting system faults, ensuring data accuracy, and managing remote site communications. These issues require strong analytical skills, familiarity with monitoring software, and a proactive approach to maintenance. Collaborating closely with installation and maintenance teams helps quickly resolve technical problems, while ongoing training in the latest monitoring technologies can improve efficiency. Staying up-to-date with industry standards and remote monitoring best practices is also important for long-term success.

What is solar monitoring and why is it important?

Solar monitoring refers to the use of hardware and software systems to track the performance of solar energy installations. These systems collect data on energy production, system efficiency, and potential issues like shading or equipment malfunctions. Monitoring is essential for ensuring that a solar power system is operating optimally, maximizing energy output, and quickly identifying any problems that might reduce performance. This helps system owners protect their investment and ensures long-term savings and environmental benefits.

What is the difference between Solar Monitoring vs Solar System Installer?

AspectSolar MonitoringSolar System Installer
CredentialsCertifications in electrical work, solar technology, or system monitoringElectrical or solar installation certifications, such as NABCEP
Work EnvironmentOffice-based with site visits, remote system monitoringOn-site installation and maintenance of solar panels
Employer & Industry UsageSolar companies, energy providers, monitoring service firmsSolar installation companies, construction firms
Common Search & ComparisonFocuses on system performance and remote monitoringFocuses on installing solar systems

Solar Monitoring professionals primarily oversee and analyze the performance of solar energy systems remotely, ensuring optimal operation. In contrast, Solar System Installers physically install and maintain solar panels on-site. While both roles require electrical or solar certifications and work within the solar industry, their daily tasks and work environments differ significantly. Understanding these differences helps job seekers identify the right career path in the solar industry.

What are popular job titles related to Solar Monitoring jobs in Utah? For Solar Monitoring jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Solar Monitoring jobs in Utah look for? The top searched job categories for Solar Monitoring jobs in Utah are:
What cities in Utah are hiring for Solar Monitoring jobs? Cities in Utah with the most Solar Monitoring job openings:
Solar Monitoring jobs near you
Customer Experience Crew Member

Customer Experience Crew Member

ION Solar

Orem, UT

$15.50 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Ion Solar rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

31st of 47 rated home improvement suppliers and fitters

Job description

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country.

The customer experience team provides the experience for all customers whose solar systems have been turned on and are operating. We are looking for an intuitive, customer service-oriented individual who can manage a wide variety of responsibilities.

Inbound operator- The Inbound Operator provides a smooth transition for the customer, guiding them to the appropriate agent or department to address their questions or concerns.

Analyst- The Analyst is responsible for creating processes, reviewing customer feedback, repairing relationships, improving customer experience, and obtaining referrals/leads for future customers

Scheduling Agent- The Scheduling Agent schedules third-party contractors for repairs and service work.

Duties/Responsibilities:

  • Creating and adapting the process of feedback intake.
  • Reaching out to customers to review negative feedback and find a solution that resolves all issues.
  • Responding efficiently and accurately to customers, explaining solutions and ensuring a positive, proactive and professional customer experience.
  • Engage in active listening with customers, confirming or clarifying information to ensure customer interactions are resolved efficiently and effectively.
  • Follow up with positive customer reviews to get possible leads and referrals.
  • Interact with customers and collaborate with other ION Solar members to build lasting relationships by taking the extra mile
  • Performs other related duties as assigned.
  • Remote Troubleshooting: Identify system issues through various solar monitoring platforms. Following diagnosis, take the appropriate measures to resolve the issue, including: remote system commands, equipment reservations, and coordinating field resources for on site troubleshooting/repair.
  • Quote and Invoice Management: Create quotes and invoices for solar repair and troubleshooting appointments. Follow up on pending invoices regularly.

Required Skills/Abilities:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities, and manage time effectively
  • Ability to develop solutions to difficult problems
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • A high school diploma or equivalent is required
  • Customer service experience required
  • Solar experience preferred but not required

Working Conditions:

Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.

Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend, or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.

Compensation/Benefits:

  • Competitive wages
  • Health/Vision/Dental Insurance
  • 401(k)
  • Paid time off and paid holidays
  • Paid birthday off
  • Free haircuts

ION Solar is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

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