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Electric Serviceman Lucedale
Job Summary
This position is responsible for supporting all activities in a local office with primary emphasis on customer service and electric operations. This position will be required to perform most tasks related to these activities as well as support other functional areas such as Engineering, Marketing, Vegetation Management, Stores, and Transmission. This position is covered by the memorandum of agreement.
Job Responsibilities
Responsible for supporting all functional areas in local operations which includes: setting and removing meters, supporting field collection activities, installation of new services as well as maintaining the distribution system, performing distribution and transmission switching, restoration of service, adhering to all compliance requirements, and supporting marketing efforts. This job will also be responsible for working with other team members on larger projects on a frequent basis.
Job Requirements

• Candidates must have experience in providing electric service to new and existing customers.
• Knowledge of distribution construction, operation, and maintenance is required. Knowledge of substation and transmission operations is preferred.
• Candidates must have basic computer skills and the ability to develop computer skills with the following software: ARMS, DISTGIS, Microsoft XP Office Products, and other software applications as required.
• Candidates must also have interpersonal skills to effectively communicate with customers and employees.
• In this role the employee is required to work alone most of the time and must be committed to safety and highly self motivated.
• In this position it is imperative that the successful candidate stay abreast of all process and procedural changes as they relate to local operations.
• The ability to work with customers and fellow employees to solve problems is a must.
• Behavior must reflect Principle Centered Leadership, Our Values, and MPC Safety Principles and Beliefs.
• Candidate must live within 30 minutes of the service center or willing to relocate within 30 minutes within 6 months of starting the job.
• In this position it is required that you be available for after hours call out.

Experience Requirements

• Experience working as a trouble shooter and as a first responder to trouble after hours is highly preferred
• Possess a basic knowledge of all functional areas of Customer Services
• Exhibit working knowledge of distribution, substation, and transmission operations

Knowledge, Skills & Abilities

• Exhibit strong ethics and values
• Foster open and frequent communication
• Maintain composure during stressful situations
• Be adaptable to changing work situations and external environments
• Driven by results and continually set personal goals
• Effectively manage stress
• Work very closely with other Area Towns

About Us
Mississippi Power, a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. For over 100 years, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
About the Team
Mississippi Power