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How much do soho house jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for soho house in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $67.31 and $67.31 per hour, depending on experience, location, and employer.

What is Soho House?

Soho House is a private members' club aimed primarily at people in the creative industries, with locations around the world. The company offers a variety of job opportunities, including roles in hospitality, management, events, kitchen, bar, housekeeping, and creative departments. Employees are known for providing exceptional service in a stylish and exclusive environment. Working at Soho House can also offer unique perks, such as access to club facilities and opportunities for career growth within a global network.

What are the key skills and qualifications needed to thrive as an employee at Soho House?

To thrive at Soho House, you generally need experience in hospitality, customer service excellence, and a passion for high-end guest experiences, often supported by relevant education or training. Familiarity with reservation systems, point-of-sale (POS) technology, and food and beverage standards is typically required. Standout team members demonstrate strong interpersonal skills, adaptability, and a proactive attitude to anticipate and exceed guest expectations. These competencies ensure an outstanding, seamless experience for members and guests, which is vital to maintaining Soho House's exclusive reputation.

What are some common challenges faced by staff working at Soho House, and how can applicants prepare for them?

Staff at Soho House often work in a fast-paced, high-end hospitality environment where attention to detail and personalized service are paramount. One common challenge is managing the expectations of a diverse, discerning membership base while maintaining the exclusive and inviting atmosphere the brand is known for. Applicants can prepare by developing strong communication skills, a proactive approach to problem-solving, and the ability to stay organized under pressure. It's also beneficial to familiarize yourself with the Soho House ethos and culture, as teamwork and adaptability are highly valued.

What is the difference between Soho House vs Hotel Manager?

AspectSoho HouseHotel Manager
CredentialsExperience in hospitality, customer service, and sometimes specific industry certificationsHospitality management degree or equivalent, industry certifications often preferred
Work EnvironmentExclusive members-only clubs, luxury hospitality settings, creative and social atmosphereHotels, resorts, overseeing daily operations, guest services, staff management
Employer & Industry UsageLuxury hospitality, private clubs, entertainment industryHotels, resorts, hospitality chains
Common Search & Comparison IntentUnderstanding roles in luxury hospitality and club managementManaging hotel operations and guest experience

While both roles involve hospitality and customer service, Soho House focuses on managing exclusive members-only clubs with a creative atmosphere, whereas a Hotel Manager oversees the daily operations of hotels and resorts, ensuring guest satisfaction and staff coordination.

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What states have the most Soho House jobs?

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Soho House jobs near you
Infographic showing various Soho House job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.

Front Desk Agent - Soho Beach House Miami

Soho House & Co.

Miami Beach, FL

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

The role...

At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.

A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

Main Duties

  • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property
  • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc. 
  • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
  • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
  • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
  • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
  • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
  • Team player with general phone etiquette and participate in Daily Shift briefings.

Required Skills/Qualifications

  • At least 1 year of similar role or customer service / facing role
  • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
  • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
  • Problem solving skills and bring conflict resolution to any anticipated or current matter
  • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
  • Strong communication skills and ability to understand and follow written and verbal instructions
  • Flexible schedule and ability to work nights, weekends and holiday's (as needed)

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry or lift at least 40 pounds.
  • Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full- Time Employees have sick day's + vacation days
  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

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