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Software Support Intern Jobs in Rochester, MI (NOW HIRING)

Sales Intern

Troy, MI ยท On-site

$14.25 - $19.25/hr

Support business plan development activities - Strategic Planning for Supplier (SPS), Total ... Adept in all Microsoft suite software, specifically Excel and PowerPoint Nice to have: * Automotive ...

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We invest in our employees, providing them with the support and resources they need to succeed. As ... As a Software Engineering Student at Magna Electronics, you will join a team of software ...

We invest in our employees, providing them with the support and resources they need to succeed. As ... As a Software Engineering Student at Magna Electronics, you will join a team of software ...

Company Description Blinqlabs is a Technology Service company that helps companies and software ... As a web application developer, you will be working with a team focused on development and support ...

Java Web Development Intern

Farmington Hills, MI ยท On-site +1

$19 - $24.75/hr

Company Description Blinqlabs is a Technology Service company that helps companies and software ... As a web application developer, you will be working with a team focused on development and support ...

2027 Business Software Internship

Auburn Hills, MI ยท On-site

$15 - $18.75/hr

As a Summer intern, you will work in Business, Product Management, and Planning, supporting one of the following areas: * In-Vehicle, Cloud, & Mobile Software Development * Connectivity & Connected ...

2027 Business Software Internship

Auburn Hills, MI ยท On-site

$15 - $18.75/hr

As a Summer intern, you will work in Business, Product Management, and Planning, supporting one of the following areas: * In-Vehicle, Cloud, & Mobile Software Development * Connectivity & Connected ...

Systems Engineering Intern

Troy, MI ยท On-site

$16 - $20.50/hr

The intern will support systems-level engineering activities with an emphasis on hardware ... to support testing and troubleshooting * Help troubleshoot hardware, software, or system issues ...

Systems Engineering Intern

Troy, MI ยท On-site

$15.75 - $20.50/hr

The intern will support systems-level engineering activities with an emphasis on hardware ... to support testing and troubleshooting * Help troubleshoot hardware, software, or system issues ...

Systems Engineering Intern

Troy, MI ยท On-site

$16 - $20.50/hr

The intern will support systems-level engineering activities with an emphasis on hardware ... to support testing and troubleshooting * Help troubleshoot hardware, software, or system issues ...

Embedded Software Engineer

Milford, MI ยท Hybrid

$115K - $152K/yr

... Intern, Software Test Engineer or related occupation. OR Master's degree in Computer Science ... Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards ...

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Showing results 21-40

Software Support Intern information

See Rochester, MI salary details

$12

$23

$35

How much do software support intern jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for software support intern in Rochester, MI is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.54 per hour, depending on experience, location, and employer.

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

Infographic showing various Software Support Intern job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,661 per year, or $23.4 per hour.

Sales Intern

Troy, MI โ€ข On-site

Aptiv
Non-Profitsย โ€ขย 201 - 500 employees

$14.25 - $19.25/hr

Full-time

Posted 2 days ago

New


Job description

Your Role

The Sales Intern will operate in a dynamic, rapidly changing environment which requires flexibility, adaptability, initiative as well as excellent organization and problem-solving skills. This position will be located in Troy, MI.

Key job responsibilities for this role include:

  • Support Request for Quote (RFQ) process
  • Support business plan development activities - Strategic Planning for Supplier (SPS), Total Available Market (TAM)
  • Review customer/market data to assist in decisions related to strategy

Experience & Qualifications:

  • Pursuing degree in Business or any technical degree
  • Must be available to intern in person at our Troy, MI office
  • Must maintain minimum 3.0 GPA
  • Adept in all Microsoft suite software, specifically Excel and PowerPoint

Nice to have:

  • Automotive industry market knowledge
  • Electronics product knowledge

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.